At a Glance
- Tasks: Support residents with complex needs to reintegrate into the community and achieve their goals.
- Company: Join a compassionate team dedicated to empowering vulnerable individuals.
- Benefits: Earn £14.80 per hour plus annual leave accrual, with full training provided.
- Other info: Flexible working patterns and opportunities for personal growth in a supportive environment.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Passion for supporting others; experience in mental health is a plus but not essential.
The predicted salary is between 14 - 15 € per hour.
Salary: £14.80 per hour plus 12.07% annual leave accrual
Location: This role is based in Balham. The service is a short walk from Clapham South Station (Northern Line Underground). Unfortunately, this service does not have step free access.
About the Role
We’re hiring a Relief Bank - Complex Needs Recovery Worker to join our team based in Penrose Focus. In this role, you will support residents who have a history of forensic mental health issues with co morbidity, often alongside co‑occurring substance misuse disorders. The residents range from high risk to low support and our aim is to provide tailored support to help them reintegrate into the community. As a Relief Bank Complex Needs Recovery Worker, you will identify individual resident needs, and provide person‑centred, tailored support to residents to help them overcome their personal challenges and achieve their goals. If you are passionate about making a positive difference in the lives of vulnerable individuals and have a non‑judgmental, empathetic approach, we would love to hear from you. Join us on our mission to empower independence through trauma‑informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Key Responsibilities
- Support residents who may be facing challenges with forensic mental health issues, substance misuse recovery and practical assistance such as applying for benefits or booking medical appointments.
- Create tailored support plans through one‑to‑one sessions, group sessions, and multi‑agency meetings.
- Provide person‑centered support to residents, helping them rebuild their lives and transition back into the community.
- Support residents to build skills and confidence and signpost residents to external organisations and services that can aid their recovery, such as drug rehabilitation programmes, psychological therapy and social services.
- Monitor residents’ wellbeing, carrying out regular welfare checks, and responding to any incidents or emergencies.
- Build good relationships with residents, offering emotional support and fostering a safe, non‑judgemental environment.
- Provide tailored support to residents to help them achieve their personal goals and outcomes. This may involve contributing to and developing support plans, conducting risk assessments, participating in reviews, and attending case meetings.
- Confidently report issues to the police when necessary and work closely with probation officers to ensure residents meet their legal and rehabilitation requirements.
- Create an empowering and enabling environment where individuals are supported to make informed decisions and take control of their own lives.
- Support residents in accessing primary healthcare services, including arranging GP appointments and liaising with mental health professionals.
About You
We’re looking for a genuine passion for supporting people who may have complex needs which includes forensic mental health. You will be a self‑motivated individual who is able to be proactive in managing your own time during busy or quiet periods to ensure productivity. Experience in mental health or support work is desirable but not essential, as full training will be provided. You will be able to work collaboratively as part of a team, and will have alignment with our SIG values.
Previous professional or lived experience supporting people with forensic mental health and complex needs, ideally in a mental health and residential setting. Experience working with people with complex backgrounds, including ex‑offenders, mental health, substance misuse, or challenging behaviour and an understanding of housing and social needs. Ability to engage with people from different backgrounds, build rapport, and empower them to achieve their personal goals. Ability to show empathy and compassion and the different challenges people face; ability to come up with creative solutions to support them in their journey. Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programmes. Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents. Ability to promote the service and provide outreach‑based provision, with an ability to liaise and work effectively in partnership with stakeholders. Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges. Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency. We encourage applicants from all backgrounds.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Relief Bank - Complex Needs Recovery Worker employer: Social Interest Group
At Penrose Focus, we pride ourselves on being an exceptional employer dedicated to empowering individuals facing complex needs. Our supportive work culture fosters collaboration and personal growth, providing comprehensive training and development opportunities for our staff. Located in Balham, just a short walk from Clapham South Station, we offer a meaningful role where you can make a real difference in the lives of vulnerable residents while enjoying competitive pay and a commitment to work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Relief Bank - Complex Needs Recovery Worker
✨Tip Number 1
Network like a pro! Reach out to people in the field of mental health and support work. Attend local events or join online forums where you can connect with professionals who might have leads on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to complex needs recovery. Think about your experiences and how they align with the role, especially your empathy and problem-solving skills.
✨Tip Number 3
Show your passion! When you get the chance to speak with potential employers, share why you care about supporting vulnerable individuals. Your genuine interest can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Relief Bank - Complex Needs Recovery Worker
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Complex Needs Recovery Worker. We want to see your passion for supporting vulnerable individuals shine through!
Showcase Relevant Experience:Even if you don’t have direct experience in mental health or support work, share any relevant experiences that demonstrate your empathy and ability to connect with people from diverse backgrounds. We value all kinds of experiences!
Be Authentic:Let your personality come through in your application. We’re looking for genuine individuals who are passionate about making a difference. Don’t be afraid to share your motivations for wanting to join our team!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This helps us keep track of applications and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Social Interest Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Complex Needs Recovery Worker. Familiarise yourself with the challenges residents face, especially around forensic mental health and substance misuse. This will help you demonstrate your passion and knowledge during the conversation.
✨Show Empathy and Understanding
During the interview, be ready to share examples of how you've supported individuals with complex needs in the past. Highlight your empathetic approach and how you’ve helped others overcome their challenges. This is key for a role that requires building trust and rapport with vulnerable individuals.
✨Tailor Your Responses
When answering questions, relate your experiences back to the specific responsibilities mentioned in the job description. For instance, discuss how you've created tailored support plans or worked collaboratively with other professionals to achieve positive outcomes for clients.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of the interview. This could include inquiries about the team dynamics, training opportunities, or how success is measured in this role. It shows your genuine interest in the position and helps you assess if it’s the right fit for you.
