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- Tasks: Keep our Solace Centre clean and welcoming for those in need.
- Company: Join a not-for-profit organisation dedicated to transforming lives.
- Benefits: Earn ÂŁ13.85 p/h plus 12.07% annual leave, with flexible shifts.
- Why this job: Make a real difference in the lives of vulnerable individuals in your community.
- Qualifications: Proactive attitude and good communication skills are essential.
- Other info: Be part of a diverse team that values inclusivity and support.
About the role
This role will be responsible for ensuring a clean, hygienic, and welcoming environment which meet the specified standards for the service. The role will adhere to health, safety and environment requirements and our policies to ensure the space is safe for all. There will also be an accountability to ensure stock levels are adequate, deadlines are met, and maintenance and other reports are made correctly in a timely manner.
About the service
Solace Centre: Solace is a unique mental health drop-in centre providing a welcoming and supportive community for adults experiencing loneliness, isolation, and mental health challenges. With 85 members, many diagnosed with schizophrenia, bipolar disorder, anxiety, and depression, Solace offers a safe space where individuals can feel included, build confidence, and make meaningful connections at their own pace. This is a unique opportunity to make a real difference in the lives of vulnerable individuals within our community.
Our members’ slogan, “Together Accepting Difference”, reflects our commitment to fostering a supportive and inclusive environment. Solace is more than a service – it’s a second home for many, where members can engage in activities like playing pool, using computers, or helping out in the garden meet with friends and have a coffee.
Salary: ÂŁ13.85 p/h + 12.07% annual leave accrual paid monthly
Shift Pattern: Various shifts Monday to Friday
About you
The post holder will be a proactive individual, able to use their own initiative to maintain the responsibilities within their role and others which may fall outside the job description. They will be able to think on the spot and resolve any issues in the correct manner as they arise. They will have good communication skills and able to build trusting relations with the team, residents, participants and other stakeholders within and outside the organisation.
Overview of key responsibilities
- Responsible for ensuring the service area and other provided areas are cleaned thoroughly. This includes but is not limited to; dusting and cleaning of ledges, window frames, surfaces, worktops, doors and walls.
- Ensure polishing for furniture, woodwork, and artefacts.
- Ensure the floor space is always maintained, clean and tidy (Including but not limited to sweeping, hoovering and mopping) machine operating will be required such as hoovers.
- Ensure rubbish is emptied in the right areas and within council timeframes for collection. Adhere to recycling and other rules and regulations.
- Ensure the rubbish point is maintained and kept clear at all times, take rubbish to designated areas as required.
- Report any incidents, accidents or risks in the correct manner.
- Carry out additional responsibilities as required such as supporting with other areas within the service to meet the needs of our stakeholders.
- Some administration may be required such as but not limited to completing cleaning check sheets, health and safety logs, and other relevant admin as required.
- Communicate with the team, residents and participants and build meaningful rapport.
- Build internal and external relations as required.
- Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
Equality, diversity and inclusion
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change – Social Interest Group – Social Interest Group.
Additional information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
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Relief Bank - Cleaner employer: Social Interest Group
Contact Detail:
Social Interest Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Bank - Cleaner
✨Tip Number 1
Get to know the Solace Centre before your interview! Familiarise yourself with their mission and values, especially their commitment to inclusivity. This will help you connect with the team and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills! Since building rapport is key in this role, think of examples from your past where you've successfully interacted with others. This will help you demonstrate your ability to connect with residents and team members.
✨Tip Number 3
Be proactive during the interview! Show that you can think on your feet by discussing how you'd handle unexpected situations. This will highlight your initiative and problem-solving skills, which are crucial for the Cleaner role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team at Solace and contributing to a supportive community.
We think you need these skills to ace Relief Bank - Cleaner
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about creating a clean and welcoming environment for our members at Solace Centre.
Tailor Your Experience: Make sure to highlight any relevant experience you have in cleaning or maintaining spaces. We love seeing how your skills align with our needs, so don’t be shy about sharing specific examples!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why you’d be a great fit for us.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered early in the process. We can’t wait to hear from you!
How to prepare for a job interview at Social Interest Group
✨Know the Environment
Before your interview, take some time to understand the Solace Centre and its mission. Familiarise yourself with the unique challenges faced by its members. This will help you demonstrate your commitment to creating a welcoming and supportive environment during the interview.
✨Showcase Your Initiative
As a Relief Bank Cleaner, being proactive is key. Prepare examples of times when you've taken the initiative in previous roles. Whether it’s resolving an issue on the spot or suggesting improvements, showing that you can think on your feet will impress the interviewers.
✨Communicate Effectively
Good communication skills are essential for this role. Practice how you would build rapport with team members and service users. Think about how you can convey your ability to connect with others, especially those who may be experiencing mental health challenges.
✨Understand Health and Safety Protocols
Brush up on health, safety, and hygiene standards relevant to cleaning roles. Be ready to discuss how you would adhere to these protocols while ensuring a clean and safe environment. This shows that you take the responsibilities seriously and are prepared to meet the required standards.
