Positive Engagement Worker, Thornton Heath, London

Location: Based in Croydon, CR0 1EB, you will be based across multiple properties in the area.

Shift Pattern: 37.5 hours per week Monday to Friday 09:00 - 17:00, you may also be required to work weekends and bank holidays as per service requirements.

About the role: We are looking for a dedicated and compassionate Positive Engagement Worker to join our team based in Croydon which aims to deliver residential based support to people referred by South London and Maudsley Trust (SLaM). Our residents are referred to gain support with their Mental Health and other multiple complex needs. Our aim is to support them and help them prepare for independent living, whilst managing their individual risks.

You will be at the heart of providing person centred support in a tailored way, to help our residents improve their quality of life, and achieve their personal goals through providing flexible support. In this role, you will be at the centre of researching, sourcing, and providing various opportunities for our residents. This can include partnering with external employers for employment opportunities, liaising with colleges for courses and upskilling opportunities, or community based projects which residents can get involved in.

The role is dynamic and you can put your own ideas forward to bring new ideas to the team to help support our residents have access to wider resources. You will work closely with the rest of the care and support teams to enhance the opportunities available to our residents. You will work directly with our residents to support them to overcome their personal barriers and challenges to achieve positive outcomes. You will do this through one to one support sessions, group sessions and activities, and general support with their daily living.

The role further includes:

• Plan and deliver various activities which includes within the service and outside in the local community to help gain a sense of community and belonging. This can include days out to museums, community events and other areas of interest by our residents.
• Plan in service events to bring residents together which could include group cooking sessions, games days, sporting events, and religious festivals.
• Keeping support plans up to date using our online portal.
• Carrying out housing management support including welfare benefits support.

About you: We're looking for someone who has a true passion to support those who face challenges with their mental health and that may have substance dependency. You will be able to build rapport and trusting relations in a professional setting, and able to build positive outcomes. You will be creative in your approach to find new ways to bring people together to gain a sense of community and belonging through various events and activities both in house and externally.

You will have an adaptable and flexible approach to helping others, with an understanding that each individual has different levels and types of support needs. You will have an understanding and ability to help others overcome their personal barriers, and will be motivated to want to make a difference to people's lives. This is a fulfilling role, and is the perfect fit for someone who has a real passion in helping others.

You will have:

• Awareness of external opportunities which are available such as with education, employment and benefits.
• Experience working with people with multiple and complex needs, ideally in mental health.
• Ability to show empathy and compassion to our residents, and different challenges they face.
• Ability to motivate, and empower others to achieve their personal goals and overcome barriers.
• IT ability to use our online CRM systems and Microsoft programs daily.
• Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges.

What we offer:

• 25 days (Full time equivalent) annual leave, increasing with the length of service.
• Training and Development, including access to courses, upskilling, and progression plans.
• Employee Assistance Programme, including counselling.
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
• Eligibility to register with Blue Light Discount Card.
• Life Assurance Scheme.
• Annual Staff Awards.
• Be part of an organisation which believes good care and support improves lives.

Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement. We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees.

We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. We're proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.

About Social Interest Group (SIG): SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.

If you have any questions regarding this, please contact us on the details below. For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back.

Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.