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- Tasks: Lead a night team to deliver high-quality, trauma-informed support services.
- Company: Join a not-for-profit organisation transforming lives through empowering change.
- Benefits: 25 days annual leave, pension contributions, and access to mental health support.
- Why this job: Make a real difference in people's lives during the quieter hours of the night.
- Qualifications: Compassionate, dependable, and able to work independently with strong communication skills.
- Other info: Dynamic environment with opportunities for training, development, and career progression.
The predicted salary is between 28000 - 40000 £ per year.
Location: Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.
Salary: £34,000
Shift Pattern: 37.5 hours per week, Monday to Sunday, 4 days on, 3 days off. This is a night shift role on a rolling rota, which includes weekends and bank holidays, meaning weekly hours may vary slightly. The exact working hours for the night shifts will be discussed later in the recruitment process. You may be required to work outside these hours as per service requirements.
About the Role:
- Lead a team as a Night Supervisor, ensuring the service runs smoothly, safely, and that night support staff are well supported.
- Line manage frontline care and support staff, including night concierge services, within a service that specialises in supporting people who have experienced homelessness, substance use, mental health, and/or offending backgrounds.
- Work collaboratively with commissioners, partners, and communities to provide psychologically informed environments (PIE) that support recovery, reablement and sustainable independence.
- Support Service Managers to ensure high standards of service quality, performance, and improvement are delivered on the night rota by encouraging productivity and engagement of night staff.
Some Key Responsibilities Include:
- Support the delivery of high quality, trauma informed night services, ensuring services run smoothly, safely, and in line with organisational standards.
- Line manage and support frontline night staff, fostering a supportive leadership culture focused on staff wellbeing, learning, and development.
- Work closely with Service Managers to maintain high standards of service quality, performance, and continuous improvement.
- Encourage productivity, engagement, and wellbeing of night staff through regular check-ins, service visits, spot checks, and ongoing team meetings and training to support staff development.
- Provide high quality, person centred support to staff, residents, and participants, including working effectively with people with multiple and complex needs and diverse communities.
- Demonstrate strong teamwork and communication skills, ensuring effective and timely handovers between day and night teams to support seamless service delivery.
- Lead, motivate, and manage teams effectively, with or without prior formal people management experience.
About You:
- Understanding and/or experience to provide high quality, person centred support.
- Ability to work independently and take responsibility for the night service.
- Excellent communication skills with residents, colleagues and external partners to build positive and respectful relationships.
- Understanding the importance of diversity, equity and inclusion in everything you do.
- Ability to stay calm and supportive in a fast paced and constantly changing environment.
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs.
- Ability to take a compassionate, non-judgmental approach when helping others.
- Share our values of Ambition, Empowerment, Inclusivity, and Transparency in your everyday work.
What we Offer:
- 25 days (Full time equivalent) annual leave, increasing with the length of service.
- Employer Pension Contribution.
- Eligibility to register with Blue Light Discount Card.
- Access to discounted tickets for music events, shows, sports and more.
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work.
- Training and Development, including access to courses, upskilling, and progression plans.
- Employee Assistance Programme, including counselling.
- Life Assurance Scheme.
- Cycle-to-work scheme.
- Annual Staff Awards.
- EDI Ambassador programme.
About Social Interest Group (SIG):
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
Additional Information:
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Night Supervisor employer: Social Interest Group
Contact Detail:
Social Interest Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission and how you can contribute to their goals. This will help you stand out as someone who genuinely cares about making a difference.
✨Tip Number 3
Practice your interview skills with a friend or in front of a mirror. Focus on articulating your experiences and how they align with the role of Night Supervisor. Confidence is key, so make sure you’re ready to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our mission to empower independence and support those in need.
We think you need these skills to ace Night Supervisor
Some tips for your application 🫡
Fill Out the Application Form Completely: Make sure you complete every section of the online application form. We want to get a full picture of who you are and what you can bring to the Night Supervisor role, so don’t leave anything blank!
Showcase Your Relevant Experience: When detailing your experience, focus on any roles where you've provided person-centred support or managed teams. We love to see how your past experiences align with our mission of delivering high-quality services.
Be Authentic and Personable: Let your personality shine through in your application! We’re looking for someone who understands compassion and care, so share your passion for making a difference in the lives of others.
Apply Through Our Website: Don’t forget to apply directly through our website! It’s the best way to ensure your application gets into the right hands and is reviewed promptly. Plus, you’ll find all the info you need about us there!
How to prepare for a job interview at Social Interest Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Night Supervisor role. Familiarise yourself with the key responsibilities and the specific needs of the service, especially around trauma-informed care. This will help you articulate how your experience aligns with their mission.
✨Showcase Your Leadership Skills
As a Night Supervisor, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed or supported a team, particularly in challenging situations. Highlight your ability to foster a supportive culture and encourage staff wellbeing.
✨Demonstrate Your Communication Skills
Effective communication is crucial in this role. Be ready to discuss how you've built positive relationships with colleagues, residents, and external partners. Use specific examples to illustrate your ability to communicate clearly and compassionately, especially in high-pressure environments.
✨Emphasise Your Commitment to Diversity and Inclusion
The organisation values diversity, equity, and inclusion. Be prepared to discuss how you’ve embraced these principles in your previous roles. Share any relevant experiences that demonstrate your understanding of diverse communities and your commitment to providing person-centred support.