Mental Health Floating Support Coordinator
Mental Health Floating Support Coordinator

Mental Health Floating Support Coordinator

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support adults with mental health needs to live independently and develop essential life skills.
  • Company: Join Social Interest Group, a not-for-profit transforming lives through empowering change.
  • Benefits: Enjoy 25 days annual leave, training opportunities, and discounts on events.
  • Why this job: Make a real impact in the community while working in a supportive and inclusive environment.
  • Qualifications: Experience with mental health support and understanding of complex needs is essential.
  • Other info: Flexible working patterns and a commitment to inclusivity are key aspects of our culture.

The predicted salary is between 30000 - 42000 £ per year.

Job Title: Mental Health Floating Support Coordinator

Location: LU1, Central Luton. The nearest train station is approximately a 10 minute walk with good bus links nearby. Please kindly note that unfortunately this location does not have step free access.

Shift Pattern: 37.5 hours per week, Monday to Friday 09:00 – 17:00

About the role

We\’re looking for a Mental Health Floating Support Coordinator to join our team which delivers support to individuals living within the community who have support needs pertaining to their mental health and wellbeing.

In this role you will support adults aged 18+ who have a primary mental health need, including complex needs and dual diagnosis to create personalised support plans and proactive support work to engage them with the opportunities available for them to live independently within the community.

You will support with all aspects of supporting our participants to develop their social skills and independent living skills to help them manage their mental health, delivering crisis prevention.

About you

We\’re looking for someone who has a true passion for what we do as an organisation, and particularly in supporting those who have suffered from mental health and may have other complex needs. Our community and residents needs are at the forefront of service delivery, so someone who can build trusting professional relationships is key. You will be adaptable, proactive, and able to use your initiative to resolve challenges.. You will be able to work within a team, and have previous knowledge of the needs our community and residents may have. Each support plan is tailored to the individual, putting their needs first for the team to be able to deliver support to their needs.

What are we looking for:

  • Understanding of the needs of those who have various complex needs including mental health, substance use, and alcohol dependency
  • Understand and experience in supporting low to medium mental health service users, so experience with housing and benefits is essential.
  • Ability to use IT systems to record case notes, email relevant people, and use other software required within the role
  • Ability and willingness to show flexibility of working patterns, responding to the needs of the communal service and residents
  • Understanding of the housing and social needs of people with multiple and complex needs
  • Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback
  • Sensitivity and empathy to others, and ability to deal with individual circumstances with professionalism
  • Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

  • 25 days (Full time equivalent) annual leave, increasing with the length of service
  • Eligibility to register with Blue Light Discount Card
  • Discounted tickets for music events, shows, sports and more through Tickets for Good
  • Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
  • Training and Development, including access to courses, upskilling, and progression plans
  • Employee Assistance Programme, including counselling
  • Life Assurance Scheme
  • Annual Staff Awards
  • Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
  • Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future:Theory of Change Further details can be found on our website here:Theory of Change – Social Interest Group – Social Interest Group .

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please emailrecruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on ourwebsite .

Operations – Frontline: Care And Support

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Mental Health Floating Support Coordinator employer: Social Interest Group

At Social Interest Group, we pride ourselves on being an exceptional employer dedicated to empowering individuals facing mental health challenges. Our supportive work culture fosters inclusivity and personal growth, offering extensive training and development opportunities alongside a comprehensive benefits package, including annual leave, mental health support, and employee recognition initiatives. Located in the heart of Luton, our team is committed to making a meaningful impact in the community, ensuring that every employee feels valued and inspired to contribute to our mission of transforming lives.
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Contact Detail:

Social Interest Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Mental Health Floating Support Coordinator

✨Tip Number 1

Familiarise yourself with the specific needs of individuals with mental health issues and complex needs. Understanding their challenges will help you connect better during interviews and demonstrate your genuine passion for supporting them.

✨Tip Number 2

Network with professionals in the mental health sector. Attend local events or join online forums to meet people who work in similar roles. This can provide valuable insights and potentially lead to referrals.

✨Tip Number 3

Research the Social Interest Group's values and mission thoroughly. Be prepared to discuss how your personal values align with theirs, especially regarding inclusivity and empowerment, as this will show your commitment to their cause.

✨Tip Number 4

Prepare examples from your past experiences that showcase your adaptability and problem-solving skills. Highlight situations where you've successfully supported individuals with mental health challenges, as this will illustrate your capability for the role.

We think you need these skills to ace Mental Health Floating Support Coordinator

Understanding of mental health needs
Experience with complex needs and dual diagnosis
Ability to create personalised support plans
Proactive support skills
Knowledge of housing and benefits systems
IT proficiency for case note recording and communication
Flexibility in working patterns
Cultural awareness and sensitivity
Empathy and professionalism
Teamwork and collaboration skills
Strong communication skills
Adaptability to individual circumstances
Commitment to inclusivity and empowerment

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description. Understand the key responsibilities and the skills required for the Mental Health Floating Support Coordinator position. Tailor your application to highlight how your experience aligns with these requirements.

Showcase Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in mental health support or related fields. Provide specific examples of how you've supported individuals with complex needs, showcasing your ability to build trusting relationships and deliver personalised support.

Highlight Your Values: The organisation values Ambition, Empowerment, Inclusivity, and Transparency. Make sure to reflect these values in your application. Share personal anecdotes or experiences that demonstrate your alignment with these principles and your commitment to supporting individuals with mental health challenges.

Proofread Your Application: Before submitting your application, take the time to proofread it carefully. Check for spelling and grammatical errors, and ensure that your documents are well-structured and easy to read. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Social Interest Group

✨Show Your Passion for Mental Health

Make sure to express your genuine passion for supporting individuals with mental health needs. Share personal experiences or motivations that drive you to work in this field, as it will resonate well with the interviewers.

✨Demonstrate Your Understanding of Complex Needs

Be prepared to discuss your understanding of various complex needs, including mental health, substance use, and alcohol dependency. Use specific examples from your past experiences to illustrate how you've successfully supported individuals facing these challenges.

✨Highlight Your Teamwork Skills

Since the role requires working within a team, emphasise your ability to collaborate effectively. Share examples of how you've worked with others to create tailored support plans and how you’ve contributed to a positive team environment.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills and adaptability. Think about potential challenges you might face in the role and how you would approach them, demonstrating your proactive nature and initiative.

Mental Health Floating Support Coordinator
Social Interest Group

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