Recovery Worker in Luton

Location: Based within Bedfordshire. Unfortunately, this service does not have step-free access. The building is approximately a 10-minute walk from Bedford Station.

Salary: £26,200

Shift Pattern: 37.5 hours per week Monday to Sunday 08.00 - 16.00 or 14.00 - 22.00. You may be required to work outside these hours as per service and resident requirements, including bank holidays as required on the rota.

About the Role: Join our brand new Mental Health Service which is due to go live April 2026! The service is a step-down service, which provides short stay, trauma-informed alternatives to hospital admission and facilities. This is an 11-bedded, community-based mental health crisis and step-down service offering short stay, trauma-informed support. The team will support our residents who are at risk of admission but can be supported outside of mental health hospital settings, by providing tailored support to help them overcome their personal barriers and achieve their goals, to live more fulfilled lives and independent living.

We are seeking a dedicated, patient, and compassionate Recovery Worker with a focus on achieving outcomes in line with contractual requirements, while ensuring quality and consistency within a trauma-informed, psychologically informed environment. You will deliver flexible, tailored, person-centred support to help residents improve their quality of life, overcome challenges, and achieve personal goals. Using your communication skills, you will build trusting professional relationships, support residents to reintegrate into the community, and play a vital role in helping them rebuild their lives through personalised support plans, activities, and partnership working.

Some Key Responsibilities Include:

• Create tailored support plans through one-to-one sessions, group sessions, and multi-agency meetings.
• Ensure the safety and wellbeing of residents at all times.
• Providing safe, 24/7 short stay support to avoid unnecessary hospital admission.
• Supporting with the creation of tailored support plans in collaboration with the wider team and resident.
• Focusing on empowering our residents to take control over their lives and meet their personal goals.
• Providing step-down capacity for individuals ready to leave acute wards but not yet ready for independent living.
• Embedding Psychologically Informed Environments (PIEs) and relational security.
• Planning activities to engage residents with other people, communities, and opportunities.
• Be a valued and reliable member of the team, completing handovers for night colleagues for a seamless service.
• Supporting residents with taking their correct medication; keeping support plans up to date using our online portal.
• Follow safeguarding procedures and report any concerns when needed.
• Build good working relationships with colleagues and outside agencies.

About You: We're looking for a compassionate, motivated, and proactive individual with a commitment to delivering high-quality, person-centred mental health support. You will be knowledgeable of mental health and have an understanding and experience in how to support those who struggle. You thrive in fast-paced environments and adapt well to changing situations, maintaining a non-judgmental and trauma-informed approach. Your ability to build meaningful, effective relationships with people from diverse backgrounds, while respecting and promoting equality, diversity, and inclusion, sets you apart.

Experience working with people with multiple and complex needs, ideally in mental health and residential settings.

Ability to engage with people from different backgrounds, build rapport, and empower them to achieve their personal goals.

Ability to show empathy and compassion to our residents, and different challenges they face.

IT Proficiency, ability to learn new software programs, basic Microsoft experience.

Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents.

Cultural awareness, self-awareness, and ability to identify personal growth areas and take feedback.

Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders.

Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency.

What we Offer:

• 25 days (Full time equivalent) annual leave, increasing with the length of service.
• Employer Pension Contribution.
• Eligibility to register with Blue Light Discount Card.
• Access to discounted tickets for music events, shows, sports and more.
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work.
• Training and Development, including access to courses, upskilling, and progression plans.
• Employee Assistance Programme, including counselling.
• Life Assurance Scheme.
• Cycle-to-work scheme.
• Annual Staff Awards.
• EDI Ambassador programme.

About Social Interest Group (SIG): SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.

Additional Information: Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.