At a Glance
- Tasks: Run digital inclusion workshops to help residents improve their IT skills.
- Company: Join a supportive charity making a real difference in the community.
- Benefits: Flexible hours, training provided, and reimbursement for expenses.
- Other info: Opportunity for references and access to mental health support.
- Why this job: Empower others with essential tech skills while gaining valuable experience.
- Qualifications: Strong IT skills and a friendly, patient attitude.
Hours: Approximately 2 hours weekly or fortnightly for a minimum of 6 months.
Closing Date: 2nd July 2026
Location: Penrose Synergy, Victoria Street, Luton, LU1 2UA. Unfortunately, this location is not wheelchair accessible.
About the Role
Our ICT team is looking for a volunteer to run new digital inclusion workshops for residents and participants. Many people we support struggle with IT access, which makes everyday tasks like paying bills, applying for jobs, or filling in forms really challenging. These workshops will make a big difference to them! You could plan themed sessions using SIG’s spare IT or host drop-ins where people bring their own devices and get help with specific challenges. Your role is to guide and support them so they learn the skills to manage independently in the future, not to do it for them!
What is the Commitment?
Workshops will be primarily based at our Victoria Street office, with other ad hoc sessions offered at service locations in Luton and Bedfordshire. We can be flexible on dates and times to fit around your other commitments. We ask that you are able to commit to a minimum of 6 months to make the cost of DBS checks and training worthwhile for the charity.
About You
We are looking for volunteers who are friendly, reliable, non-judgemental and patient. You will need:
- Strong IT skills (working knowledge of Microsoft, iOS and Android systems).
- Clear communication and patience to support learning in a non-judgmental way.
- Confidence to lead sessions independently.
- Flexibility to teach planned topics while responding to individual needs.
What You Can Expect From Us
To support you and set you up for success in your volunteering role with us, you can expect that we will:
- Work with you to find times and locations that suit you and promote your workshops to residents and participants.
- Provide spare laptops and phones to keep your sessions practical and interactive.
- Reimburse you for agreed expenses relating to your volunteering.
- Welcome you warmly into our team and support you to get the most from your experience.
- Recognise and celebrate your contribution to the team!
- Provide references to confirm your achievements and contributions upon request.
- Provide the training and guidance you need to understand the context of our services and to keep you and residents and participants safe.
- Provide regular supervision and opportunities to provide feedback on your experience.
- Provide access to reflective practice sessions with a therapist provided by an external provider to support mental health and wellbeing at volunteering.
- You will be eligible to register with Blue Light Discount Card.
For information about our volunteer recruitment processes, please see our website and Volunteer Recruitment Policy.
Digital Inclusion Volunteer in Luton employer: Social Interest Group
At Penrose Synergy, we pride ourselves on being an exceptional employer that values the contributions of our volunteers. Our supportive work culture fosters personal growth and development, offering flexible scheduling to accommodate your commitments while making a meaningful impact in the Luton community. Join us in empowering residents through digital inclusion workshops, where your skills will not only help others but also enhance your own experience and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Inclusion Volunteer in Luton
✨Tip Number 1
Get to know the organisation! Before your interview, do a bit of research on Penrose Synergy and their mission. This will help you connect your skills to their needs and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice makes perfect! Run through some common interview questions with a friend or in front of the mirror. Focus on how your IT skills and patience can help residents overcome their digital challenges.
✨Tip Number 3
Be yourself! The role requires friendly and non-judgemental volunteers, so let your personality shine during the interview. Share personal stories that highlight your communication skills and flexibility.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join our team at StudySmarter!
We think you need these skills to ace Digital Inclusion Volunteer in Luton
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for digital inclusion shine through! We want to see why you care about helping others improve their IT skills and how you can make a difference in their lives.
Tailor Your Experience:Make sure to highlight any relevant experience you have that aligns with the role. Whether it's teaching, volunteering, or just being tech-savvy, we want to know how your background makes you a great fit for our team!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to understand your skills and motivations. Remember, less is often more!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Social Interest Group
✨Know Your Stuff
Make sure you brush up on your IT skills, especially with Microsoft, iOS, and Android systems. Be ready to discuss how you've used these skills in the past, as you'll need to demonstrate your ability to guide others through tech challenges.
✨Show Your Friendly Side
Since the role requires a friendly and non-judgemental approach, think of examples where you've helped someone learn something new. This will show that you can create a supportive environment for those who might be struggling with technology.
✨Flexibility is Key
Be prepared to talk about how you can adapt your teaching style to meet individual needs. Think of times when you've had to change your approach on the fly to help someone understand a concept better.
✨Ask Questions
Don’t hesitate to ask questions during the interview! It shows your interest in the role and helps you understand what’s expected. You might want to inquire about the types of workshops they currently run or how they measure success in their sessions.
