At a Glance
- Tasks: Support residents in overcoming challenges and achieving their goals through tailored support.
- Company: Join a not-for-profit organisation dedicated to transforming lives and empowering communities.
- Benefits: Enjoy 25 days annual leave, training opportunities, and employee assistance programmes.
- Other info: Dynamic team culture with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Compassionate individuals with experience in social care or understanding of complex needs are encouraged to apply.
The predicted salary is between 26200 - 26200 € per year.
Location: This role is based in Chatham, the service is a short walk from Chatham station. Unfortunately, this service does not have step free access.
Salary: £26,200
Shift Pattern: 37.5 hours per week, Monday to Friday 09:00 - 17:00. You may be required to work bank holidays and outside these hours in line with the needs of the service and residents.
About the Role
We're hiring a Support Coach role to work within the Medway Supported Accommodation team. This team offers support to 52 residents across services in Gillingham, Chatham and Rochester for single homeless people and those who may have a history of offending, these projects are commissioned by the Medway Council Housing Related Support team. As a Support Coach, you will identify individual resident needs and provide person centred, tailored support to residents to help them overcome their personal challenges and achieve their goals, during which we support them to improve their quality of life, access treatment programs, and secure stable housing. Our Medway homeless project focuses on people with a housing related support need we encourage service residents to develop coping strategies and supportive relationships to empower them to maintain their mental health, be a part of the community, and achieve their personal goals. Support enables service residents to significantly improve their opportunities and develop fulfilling and settled lives within the community. Join us on our mission to empower independence through trauma informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Key Responsibilities Include:
- Keep support plans updated on our online portals as appropriate
- Supporting residents with daily tasks who may be facing challenges with complex needs such as mental health, substance use, homelessness and offending backgrounds
- Create tailored support plans through one to one sessions, group sessions, and multi agency meetings
- Holding a caseload, conducting key work sessions which are personable to their needs
- Monitor residents’ wellbeing, carrying out regular welfare checks, and responding to any incidents or emergencies
- Encourage residents to take part in activities and events such as movie nights, cooking evenings, and games nights
- Keep support plans up to date on a regular basis
- Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary
- Carry out general housing management support
About You
We're looking for a driven and compassionate individual who understands the needs of our residents provide high quality care and support whilst working in a social care setting. You will be a self motivated individual who is able to be proactive in managing your own time during busy or quiet periods to ensure productivity. You will be able to work collaboratively as part of a team, and will have alignment with our SIG values. You will be keen to support our residents to achieve their individual goals and support them to be the best versions of themselves.
Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs
Ability to show empathy and compassion to our residents, and different challenges they face
Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Support Coach in Kent employer: Social Interest Group
At Social Interest Group, we pride ourselves on being an exceptional employer dedicated to empowering our staff and the communities we serve. Located in Chatham, our supportive work culture fosters collaboration and personal growth, offering extensive training opportunities, a comprehensive benefits package, and a commitment to mental health and wellbeing. Join us in making a meaningful impact while enjoying a fulfilling career that values inclusivity and ambition.
StudySmarter Expert Advice🤫
We think this is how you could land Support Coach in Kent
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the Social Interest Group and their mission. Understanding their values and how they empower independence will help you connect with the interviewers and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to support coaching and prepare your answers. Use examples from your past experiences to demonstrate your skills and how you align with their values of Ambition, Empowerment, Inclusivity, and Transparency.
✨Tip Number 3
Be yourself! During the interview, let your personality shine through. They’re looking for someone compassionate and driven, so don’t be afraid to share your passion for helping others and any personal stories that highlight your empathy and understanding.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Support Coach position.
We think you need these skills to ace Support Coach in Kent
Some tips for your application 🫡
Read the Job Description Carefully:Before you start filling out the application, take a good look at the job description. We want to see how your skills and experiences align with what we're looking for, so make sure you understand the key responsibilities and requirements.
Tailor Your Application:Don’t just send a generic application! We love it when candidates personalise their applications. Highlight your relevant experience and how it connects to the role of Support Coach. Show us why you're the perfect fit!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your experiences and skills. Avoid fluff and focus on what really matters.
Apply Through Our Website:Make sure to apply through our website for the best chance of your application being reviewed. It’s super easy, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Social Interest Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Support Coach role and its responsibilities. Familiarise yourself with the key tasks like creating tailored support plans and conducting welfare checks. This will help you demonstrate your knowledge and show that you're genuinely interested in making a difference.
✨Showcase Your Empathy
As a Support Coach, empathy is crucial. Prepare examples from your past experiences where you've shown compassion and understanding towards individuals facing challenges. This could be through previous work or volunteer roles. Highlighting these moments will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess how you'd handle specific situations with residents. Think about potential challenges they might face and how you would approach them. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Align with Their Values
The organisation values Ambition, Empowerment, Inclusivity, and Transparency. Reflect on how your personal values align with theirs and be prepared to discuss this in your interview. Sharing your commitment to these principles will show that you're a great cultural fit for the team.
