At a Glance
- Tasks: Support residents facing challenges with homelessness and mental health through tailored support plans.
- Company: Join the Social Interest Group, a not-for-profit transforming lives across London.
- Benefits: Enjoy 25 days annual leave, pension contributions, and access to discounts and training.
- Other info: Flexible working patterns and excellent career progression opportunities await you.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience supporting individuals with complex needs and a passion for empowering others.
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Location: Royal Borough of Kensington and Chelsea (RBKC) - Unfortunately this location does not have step free access
Salary: £28,800
Shift Pattern: 37.5 hours per week Monday to Friday 09:00 - 17:00. You will work on a rota and may be required to work outside these hours as per service, rota, and resident requirements.
About the Role
We're hiring a Support Mentor to join our team based in Kensington and Chelsea. In this role, you will support residents who reside in our supported accommodation and have experience of homelessness and have multiple disadvantages such as with their mental health, substance use, or have an offending history.
As a Support Mentor, you will identify individual resident needs, and provide person centred, tailored support to residents to help them overcome their personal challenges and achieve their goals. You will be part of a supportive, collaborative team which delivers person-centered support to our residents, to enable them to build independence, improve wellbeing, and move on to longer-term housing. You will do this through a combination of producing tailored support plans, activities, and partnership working. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
The service operates across several locations in Kensington and Chelsea, with good transport links and access to ongoing training, development and career progression opportunities.
Key Responsibilities Include:
- Support residents who may be facing challenges with homelessness, mental health, substance use, or feeling independent
- Create tailored support plans through one to one sessions, group sessions, and multi agency meetings
- Support residents to build skills and confidence to support move on to long-term independent living
- Monitor residents’ wellbeing, carrying out regular welfare checks, and responding to any incidents or emergencies.
- Plan and deliver activities to engage residents with other people, communities, and opportunities. This may include days out the service and in service activities
- Keep support plans updated on our online portals as appropriate
About You
We're looking for a passionate individual who understands the needs of our residents. You will be a self motivated individual who is able to be proactive in managing your own time during busy or quiet periods to ensure productivity. You will be able to work collaboratively as part of a team, and will have alignment with our SIG values. You will be keen to support our residents to achieve their individual goals and support them to be the best versions of themselves.
- Previous professional or lived experience supporting people who have multiple and complex needs
- Ability to engage with people from different backgrounds, build rapport, and empower them to achieve their personal goals
- Ability to show empathy and compassion and the different challenges people face; ability to come up with creative solutions to support them in their journey
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Support Mentor in Golborne employer: Social Interest Group
As a Support Mentor in London, you will join a dedicated team committed to making a real difference in the lives of individuals facing complex challenges. Our inclusive work culture prioritises employee well-being and professional development, offering ongoing training and growth opportunities. With a focus on compassion and community, we provide a supportive environment where your contributions are valued and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land Support Mentor in Golborne
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Social Interest Group.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Social Interest Group!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Social Interest Group, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Social Interest Group or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Support Mentor in Golborne
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Social Interest Group:Before hitting send, make sure to tailor your application specifically to Social Interest Group! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Social Interest Group
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
