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- Tasks: Support residents with complex needs and help them achieve their personal goals.
- Company: Join a not-for-profit organisation dedicated to transforming lives in the community.
- Benefits: Enjoy 25 days annual leave, training opportunities, and employee assistance programmes.
- Why this job: Make a real difference in people's lives while using your own experiences to empower others.
- Qualifications: Relevant lived experience and strong communication skills are essential.
- Other info: Flexible working hours and a supportive team environment await you.
The predicted salary is between 24000 - 36000 £ per year.
Location: This role is based in Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.
Shift Pattern: This is a 25 hour per week role, worked Monday to Friday on a rota basis. You will work three shifts per week: two shifts between 09:00 - 17:00 or 10:00 - 18:00, and one longer shift between 09:00 - 20:00 or 10:00 - 21:00. You may be required to work outside these hours dependent on service and participant requirements.
About the Role: We are seeking a compassionate and dedicated Peer Support Mentor to join our team based in RBKC to support our residents who have multiple and complex needs which could include mental health, substance use, homelessness, and/or offending backgrounds. You will support in providing our residents with the support needed to help them overcome their personal barriers, and achieve their goals in a person centred approach. You will work within a residential setting, creating a safe and comfortable space which our residents can call their homes during their time within the service.
- Supporting residents with daily tasks
- Placing residents needs at the centre of all support provided and using trauma informed practice to guide care and support.
- Drawing on your own lived experience (such as substance misuse, offending, homelessness, or other relevant experiences) to support and relate to residents with multiple and complex needs.
- Plan and deliver activities within the Complex Needs Hub working with the activities team, including monthly activities with risk assessments and adjustments for clients.
- Holding a caseload, conducting key work sessions which are personable to their needs
- Carry out regular welfare checks, safeguarding checks, and general living checks
- Encourage residents to take part in activities and events
- Keep support plans up to date on a regular basis
- Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary
- Carry out general housing management support
About You: You will bring creativity and a willingness to develop and implement new ideas and initiatives. As a collaborative team player, you will communicate confidently with people from a wide range of backgrounds. Drawing on your own lived experience, you will support and empower others while appreciating the diverse experiences and journeys of our residents and participants. We are seeking someone who is genuinely passionate about our work and committed to embodying our values and culture in order to help make a real difference.
- Relevant lived experience (e.g., mental health, substance misuse, offending, homelessness) to support people with complex needs; use lived experience specifically to support people with multiple and complex needs.
- Good written and verbal communication, with effective relationship building skills.
- Good time management, able to prioritise and manage your own workload.
- Ability to show empathy and compassion to our residents, and different challenges they face.
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents.
- Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges.
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs.
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency.
What we Offer:
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Annual Staff Awards
About Social Interest Group (SIG): SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop‑in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
Join us on our mission to empower independence through trauma‑informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Additional Information: Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.
Peer Support Mentor in City of London employer: Social Interest Group
Contact Detail:
Social Interest Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Peer Support Mentor in City of London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the Social Interest Group. Understand their mission and values, especially around empowerment and inclusivity. This will help you connect your own experiences to what they stand for.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your lived experiences can relate to the role of a Peer Support Mentor. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Be yourself! Authenticity is key when you're sharing your story. Don’t shy away from discussing your challenges and how they've shaped your ability to support others. It’s all about showing empathy and understanding, which is crucial for this role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. Mention something specific from your conversation that resonated with you. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Peer Support Mentor in City of London
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your lived experiences and how they relate to the role.
Tailor Your Application: Make sure to customise your application for this specific role. Highlight your relevant skills and experiences that align with what we’re looking for in a Peer Support Mentor. It shows us you’re genuinely interested!
Show Your Passion: We love seeing candidates who are passionate about making a difference. In your application, express why you care about supporting residents with complex needs and how you embody our values of Ambition, Empowerment, Inclusivity, and Transparency.
Check Your Details: Before hitting send, double-check your application for any typos or errors. A polished application reflects your attention to detail and professionalism, which is super important for us at StudySmarter!
How to prepare for a job interview at Social Interest Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Peer Support Mentor inside out. Familiarise yourself with the key responsibilities and think about how your own experiences can relate to the challenges faced by residents. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Share Your Story
Since lived experience is crucial for this role, be prepared to share your personal journey. Think about how your experiences with mental health, substance misuse, or other relevant areas can help you connect with residents. Authenticity goes a long way in showing your empathy and understanding.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, support strategies, or the types of activities you might be involved in. This not only shows your enthusiasm but also helps you gauge if the organisation aligns with your values.
✨Demonstrate Flexibility
Given the varied shift patterns and the need to adapt to residents' requirements, highlight your flexibility during the interview. Share examples of how you've successfully managed changing schedules or responded to unexpected situations in the past. This will reassure them that you're ready for the demands of the role.
