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- Tasks: Support residents with complex needs, creating tailored plans and engaging activities.
- Company: Compassionate organisation dedicated to empowering vulnerable individuals.
- Benefits: Flexible shifts, competitive pay, and a chance to make a real difference.
- Other info: Opportunity for personal growth and meaningful connections.
- Why this job: Join a team that transforms lives and fosters independence in a supportive environment.
- Qualifications: Experience with complex backgrounds and a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.
Location: West London (Unfortunately, this premises has no step free access)
Salary: £14.80 per hour plus 12.07% annual leave accrual
Shift Pattern: Flexible working
About the Role
We are seeking a compassionate and dedicated Relief Bank Support Mentor to join our team based in RBKC to support our residents who have multiple and complex needs which could include mental health, substance use, homelessness, and/or offending backgrounds. You will support in providing our residents with the support needed to help them overcome their personal barriers, and achieve their goals in a person centred approach. You will work within a residential setting, creating a safe and comfortable space which our residents can call their homes during their time within the service.
Key Responsibilities
- Create tailored support plans through one to one sessions, group sessions, and multi agency meetings.
- Support residents to achieve their desired goals/outcomes in various ways.
- Empower residents to make decisions to take control over their lives, by creating an enabling environment.
- Supporting residents to build independence and progress in their healing through engaging activities, from movie nights and arts and crafts to brunch club and fully funded day trips.
- Monitor residents’ wellbeing, carrying out regular welfare checks, and responding to any incidents or emergencies.
- Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary.
- Keep support plans updated on our online portals as appropriate.
- Recognise signs of deteriorating mental health, physical health, or other health implications and initiate appropriate interventions to prevent crisis or other risks.
About You
We're looking for someone who has a true passion to support those who have multiple and complex needs, with a drive to help support those who suffer with homelessness, mental health, and substance use. You will be able to build rapport and trusting relations in a professional setting, and able to build positive outcomes. You will have an adaptable and flexible approach to helping others, with an understanding that each individual has different levels and types of support needs.
Qualifications and Requirements
- Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs.
- Ability to show empathy and compassion to our residents, and different challenges they face.
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs.
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents.
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders.
- Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges.
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency.
Bank Support Mentor employer: Social Interest Group
Contact Detail:
Social Interest Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Support Mentor
✨Tip Number 1
Network like a pro! Reach out to people in the sector, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their values. Be ready to share your experiences that align with their mission, especially around supporting those with complex needs.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Bank Support Mentor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting those with complex needs shine through. We want to see your genuine commitment to making a difference in people's lives, so share any relevant experiences that highlight this.
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the Bank Support Mentor role. Use keywords from the job description and demonstrate how your skills and experiences align with what we’re looking for.
Be Person-Centred: Remember, this role is all about empowering residents. In your application, emphasise your ability to create tailored support plans and your experience in building trusting relationships. We want to know how you can help our residents achieve their goals.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Social Interest Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Bank Support Mentor. Familiarise yourself with the key tasks like creating tailored support plans and monitoring residents' wellbeing. This will help you demonstrate your knowledge and passion for the role.
✨Showcase Your Empathy
Since this role requires compassion and understanding, prepare examples from your past experiences where you've successfully supported individuals with complex needs. Highlight how you built rapport and trust, as this is crucial in creating a safe environment for residents.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations, such as recognising signs of deteriorating mental health or responding to emergencies. Think through potential scenarios and your responses ahead of time, so you can show your problem-solving skills and adaptability.
✨Align with Their Values
Familiarise yourself with the organisation's values of Ambition, Empowerment, Inclusivity, and Transparency. Be prepared to discuss how your personal values align with theirs and provide examples of how you've embodied these principles in your previous roles.