Social Finance Ltd is seeking a User Support Officer to own the support function for a digital IPS platform. The role focuses on helping external providers and internal staff navigate the system, addressing common issues, and identifying improvements.
Hybrid working in the UK, with a mix of remote and office-based collaboration. The role offers early‑career development in customer support, data reporting, and platform governance within a mission‑driven organisation.
#J-18808-LjbffrUser Support Specialist – Platform & Insights employer: Social Finance Ltd
At Social Finance, we pride ourselves on being an exceptional employer that champions human-centred design to drive meaningful social change. Our inclusive work culture fosters collaboration and innovation, providing ample opportunities for professional growth and mentorship within a dedicated team of change-makers. Located in the vibrant area of London Bridge, we offer flexible working arrangements and a commitment to equity, diversity, and inclusion, making it an ideal place for passionate individuals to thrive and make a real impact.
