Administrator – IPS Grow

We are recruiting for an experienced Administrator to join our IPS Grow team at Social Finance. This role is ideal for an experienced, capable administrator who is already established and successful in their field.

The postholder will anticipate needs, manage competing priorities, and play an important role in improving ways of working. You will be confident handling detailed information, supporting structured governance processes, and acting as a trusted administrative partner to senior stakeholders.

About the Team: This role provides dedicated administrative support to IPS Grow, a complex, nationally delivered programme working with a wide range of internal and external stakeholders. IPS Grow is a well-established service, led by Social Finance and funded by NHS England, OHID and the DWP to support the expansion of IPS (Individual Placement and Support) services across mental health and drug and alcohol teams. This role suits an administrator who is confident working with senior stakeholders, comfortable handling detailed information, and experienced in supporting structured programmes or projects. You will be at the heart of a high-profile programme delivering meaningful impact across the country.

Key Responsibilities:

• Provide high-quality administrative support across the organisation, ensuring smooth day-to-day operations.
• Act as a first point of contact for queries (including shared inboxes and phones), responding professionally and triaging appropriately.
• Coordinate visitors, meeting rooms and office logistics.
• Maintain accurate records, shared systems, documents and trackers.
• Prepare, format and edit correspondence, reports, presentations and other documentation.
• Coordinate internal and external meetings, including diary management, booking rooms, circulating papers, minuting meetings and managing action logs.
• Support the scheduling of complex meetings involving multiple stakeholders.
• Prepare meeting materials and support effective governance processes.
• Liaise confidently with internal teams, partners and external organisations.
• Arrange travel and accommodation, including group bookings.
• Process expenses, purchase orders and supplier setups accurately and on time using internal systems.
• Track and manage costs related to meetings, travel and ad-hoc activities.
• Use Office tools (Word, Excel, PowerPoint, Outlook) confidently to manage information.
• Support basic data collation, spreadsheets and internal reporting processes.
• Use collaboration tools such as SharePoint, Teams and/or Slack to manage work efficiently.
• Take ownership for tasks, following through reliably and with attention to detail.
• Anticipate team needs, think ahead and flag potential issues.
• Identify opportunities to improve administrative processes, systems and ways of working.
• Provide flexible, ad-hoc support and contribute to special projects as required.

About you:

• Proven experience in an administrative, office coordination or business support role.
• Strong organisational skills and the ability to manage multiple priorities effectively.
• High levels of accuracy, reliability and attention to detail.
• Confident communicator, able to engage professionally with colleagues and external stakeholders.
• Strong IT skills and confidence using standard office systems.
• Able to work independently with minimal supervision while being a collaborative team member.

Personal attributes:

• A career administrator who values the importance of high-quality admin support.
• Proactive, dependable and service-oriented.
• Comfortable working in a fast-paced environment.
• Professional and discreet, able to handle sensitive or confidential information.

About Social Finance: We are an ambitious not-for-profit organisation that helps to design, fund and scale better solutions to complex social problems. Our vision is a fairer world where together we unleash the potential of people and communities. We do this by working in partnership with local and national governments, funders, communities and the social sector to tackle complex and enduring social problems in the UK and across the world.

Our approach is a collaborative one, where we bring the best capabilities and people from across the organisation together to solve the challenges we face.

Equity, Diversity & Inclusion: We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. We are an equal opportunities employer. We support a range of flexible working options and welcome UK based applications from outside of London/the Southeast so far as they can meet the in-person meeting requirements for the role. We can also accommodate secondments and part-time working.