At a Glance
- Tasks: Manage membership lifecycle and support social entrepreneurs in Northern Ireland.
- Company: Join Social Enterprise NI, a leader in social change and community support.
- Benefits: Full-time permanent role with hybrid working options and professional development opportunities.
- Other info: Dynamic role with opportunities to travel and engage with diverse members.
- Why this job: Make a real difference by supporting social enterprises and fostering community growth.
- Qualifications: Strong communication skills and a passion for social enterprise.
The predicted salary is between 31500 - 38500 £ per year.
At Social Enterprise NI (SENI), we believe that the social enterprise model of doing business can change the world for the better. So, we lobby for positive change. We grow, transform and enrich the sector with a busy programme of events, opportunities and awards. Fuelled by income from our own programmes and initiatives and our determination to help social entrepreneurs thrive, we are the beating heart of social enterprise in Northern Ireland.
The Membership & Programmes Officer plays a central role in supporting, retaining and growing Social Enterprise NI’s membership community. Membership is the core focus of the role, alongside acting as the key point of contact for programmes that deliver added value to members. The postholder will ensure members have a positive, engaging and well‑supported experience of Social Enterprise NI, while contributing to sustainable membership growth and strong participation in events, opportunities and programmes.
Location: Belfast but with ability to travel. Hybrid option is available
Contract: Full Time Permanent
Reporting to: CEO
Key responsibilities
- Membership management (core responsibility)
- Act as the main point of contact for Social Enterprise NI members, providing a responsive, professional and relationship‑focused service.
- Manage the full membership lifecycle, including new member onboarding, renewals, lapsed members and exits.
- Be responsible for membership renewals, and following up on outstanding payments in a professional and timely manner.
- Maintain accurate and up‑to‑date membership records, including payment status, using the organisation’s CRM system.
- Proactively build and maintain strong relationships with members, developing an understanding of their organisations, challenges and priorities, which can feed into our lobbying purpose.
- Support both retention of existing members and growth of the membership base, contributing to membership recruitment activity where appropriate.
Membership & Programmes Officer employer: Social Enterprise Northern Ireland
At Social Enterprise NI, we pride ourselves on being a dynamic and impactful employer dedicated to fostering a vibrant community of social enterprises in Northern Ireland. Our inclusive work culture encourages collaboration and innovation, offering employees ample opportunities for professional growth through engaging programmes and events. With a hybrid working model and a focus on meaningful contributions, joining our team as a Membership & Programmes Officer means being part of a mission-driven organisation that truly values its members and staff alike.
Contact Details:
Social Enterprise Northern Ireland Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Membership & Programmes Officer
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Social Enterprise Northern Ireland.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Social Enterprise Northern Ireland.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Social Enterprise Northern Ireland.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Social Enterprise Northern Ireland. Apply directly through us to stand out!
We think you need these skills to ace Membership & Programmes Officer
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Social Enterprise Northern Ireland. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Membership & Programmes Officer, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Social Enterprise Northern Ireland
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Social Enterprise Northern Ireland. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
