At a Glance
- Tasks: Support and grow our vibrant membership community while managing member relationships.
- Company: Join a dynamic team at Social Enterprise NI in Belfast.
- Benefits: Competitive salary, hybrid work options, and opportunities for professional growth.
- Other info: Exciting role with potential for travel and impactful networking opportunities.
- Why this job: Make a real difference by enhancing member experiences and driving sustainable growth.
- Qualifications: Strong communication skills and a passion for community engagement.
Location: Belfast but with ability to travel. Hybrid option is available.
Contract: Full Time Permanent
Reporting to: CEO
Salary: £35,000 - £38,000
Role purpose
The Membership & Programmes Officer plays a central role in supporting, retaining and growing Social Enterprise NI's membership community. Membership is the core focus of the role, alongside acting as the key point of contact for programmes that deliver added value to members. The postholder will ensure members have a positive, engaging and well supported experience of Social Enterprise NI, while contributing to sustainable membership growth and strong participation in events, opportunities and programmes.
Key responsibilities
- Membership management (core responsibility)
- Act as the main point of contact for Social Enterprise NI members, providing a responsive, professional and relationship focused service.
- Manage the full membership lifecycle, including new member onboarding, renewals, lapsed members and exits.
- Be responsible for membership renewals, and following up on outstanding payments in a professional and timely manner.
- Maintain accurate and up to date membership records, including payment status, using the organisation's CRM system.
- Proactively build and maintain strong relationships with members, developing an understanding of their organisations, challenges and priorities, which can feed into our lobbying purpose.
- Support both retention of existing members and growth of the membership base, contributing to membership recruitment activity where appropriate.
How to Apply
An Application Form, Monitoring Form and Information Pack is available below. Please complete all sections in the application form in full. Applicants must ensure that all information is provided within the application form. CV's will not be accepted. Applications must be submitted by 12 noon on Wednesday 12 August 2026.
Please send all queries, completed applications and Equal Opportunity monitoring forms to: Email:
Membership and Programme Officer employer: Social Enterprise NI
Social Enterprise NI is an exceptional employer that prioritises the growth and development of its employees while fostering a collaborative and inclusive work culture. Located in Belfast, with a hybrid working option, we offer competitive salaries and a supportive environment where you can make a meaningful impact on our membership community. Join us to be part of a dynamic team dedicated to empowering social enterprises and enhancing member experiences.
