Membership and Programme Officer in Belfast

Membership and Programme Officer in Belfast

Belfast Full-Time 35000 - 38000 £ / year (est.) Home office (partial)
Social Enterprise NI

At a Glance

  • Tasks: Support and grow our vibrant membership community while managing member experiences.
  • Company: Join a dynamic team at Social Enterprise NI in Belfast.
  • Benefits: Competitive salary, hybrid work options, and opportunities for professional growth.
  • Other info: Exciting role with potential for travel and impactful networking.
  • Why this job: Make a real difference by engaging with members and enhancing their experience.
  • Qualifications: Strong communication skills and a passion for community engagement.

The predicted salary is between 35000 - 38000 £ per year.

Location: Belfast but with ability to travel. Hybrid option is available.

Contract: Full Time Permanent

Reporting to: CEO

Salary: £35,000 - £38,000

Role purpose:

The Membership & Programmes Officer plays a central role in supporting, retaining and growing Social Enterprise NI’s membership community. Membership is the core focus of the role, alongside acting as the key point of contact for programmes that deliver added value to members. The postholder will ensure members have a positive, engaging and well‐supported experience of Social Enterprise NI, while contributing to sustainable membership growth and strong participation in events, opportunities and programmes.

Key responsibilities:

  • Act as the main point of contact for Social Enterprise NI members, providing a responsive, professional and relationship‐focused service.
  • Manage the full membership lifecycle, including new member onboarding, renewals, lapsed members and exits.
  • Be responsible for membership renewals, and following up on outstanding payments in a professional and timely manner.
  • Maintain accurate and up‐to‐date membership records, including payment status, using the organisation’s CRM system.
  • Proactively build and maintain strong relationships with members, developing an understanding of their organisations, challenges and priorities, which can feed into our lobbying purpose.
  • Support both retention of existing members and growth of the membership base, contributing to membership recruitment activity where appropriate.

How to Apply:

An Application Form, Monitoring Form and Information Pack is available below. Please complete all sections in the application form in full. Applicants must ensure that all information is provided within the application form. CVs will not be accepted. Applications must be submitted by 12 noon on Wednesday 12 August 2026.

Please send all queries, completed applications and Equal Opportunity monitoring forms to: Email:

Membership and Programme Officer in Belfast employer: Social Enterprise NI

Social Enterprise NI is an exceptional employer that prioritises the growth and development of its employees while fostering a collaborative and inclusive work culture. Located in Belfast, with a hybrid working option, we offer competitive salaries and a supportive environment where you can make a meaningful impact on our membership community. Join us to be part of a dynamic team dedicated to empowering social enterprises and enhancing member experiences.

Social Enterprise NI

Contact Details:

Social Enterprise NI Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Membership and Programme Officer in Belfast

Get Involved Locally

Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Social Enterprise NI.

Tap into Professional Networks

Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Social Enterprise NI.

Showcase Your Commitment

When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Social Enterprise NI.

Utilise Online Platforms

We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Social Enterprise NI. Apply directly through us to stand out!

We think you need these skills to ace Membership and Programme Officer in Belfast

Membership Management
Customer Relationship Management (CRM)
Communication Skills
Relationship Building
Problem-Solving Skills
Attention to Detail
Organisational Skills

Some tips for your application 🫡

Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Social Enterprise NI. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.

Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.

Tailor Your Documents to the Role:For a full-time role like Membership and Programme Officer, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.

Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.

How to prepare for a job interview at Social Enterprise NI

Show Your Passion for Social Change

When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Social Enterprise NI. Sharing personal stories or insights can really make us stand out.

Highlight Project Experience

We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.

Familiarity with Relevant Tools and Practices

Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.

Prepare for Scenario-Based Questions

Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!