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- Tasks: Support the Insights team by delivering social media performance reports and insights projects.
- Company: Join a leading global social media agency dedicated to making social better for everyone.
- Benefits: Flexible remote work, diverse projects, and opportunities to grow your skills.
- Why this job: Be part of a mission-driven team that values creativity and impactful storytelling.
- Qualifications: 4+ years in insights roles, strong communication skills, and experience with social listening tools.
- Other info: We celebrate diversity and encourage all backgrounds to apply!
Overview
Join to apply for the Social Insights Freelancers role at Social Element.
Where: Remote, either UK or United States based.
Type: Freelance
Join Us at The Social Element! Founded 23 years ago, we\’re a leading global and independent full-service social media agency on a mission to Make Social Better for everyone. To us, better social means creating unskippable content, making scrolling safer for everyone, creating stronger connections with each other and making a huge impact. We are looking for Social Insights Freelancers to work on short term projects to support our Insights team across the UK and North America. While we have no immediate needs right now, our business is growing and we need to be ready. We are always on the lookout for talent and would love to connect so we can add you to our talent pool. If you are open to us contacting you from time to time about Insights opportunities then please send us your CV/resume.
Is this you? You will be known for great storytelling and insight generation. You will have fantastic communication and time management skills, and be able to work confidently within an agency structure in order to bring the best work to your clients.
- Your clients: You will manage the reporting programmes of clients, being responsible for their strategic monthly and quarterly reporting. You’ll act as a trusted partner to these clients, knowing their business objectives and reporting against these.
- Projects & Innovation: Confident in working across a variety of insights project types, from standard social listening projects through to trends and audience work streams. You’ll have
- Proactive client development: Support the Client Services Team in identifying opportunities for upselling
- Culture & Tech savvy: Understand what’s happening in the zeitgeist (whether you get your news from TikTok or the web). While also staying up to date with platform and social listening vendor changes
What You’ll Do
As a Social Insights Freelancer you will be supporting the Social Insights Team to ensure effective delivery of social media performance reports on client projects.
- Deliver insights projects end-to-end from research design, analysis and visualisation to delivery.
- Deliver your projects on time and to a high standard, working in collaboration with more senior members of the team.
- Contribute to proposals and scopes in collaboration with the head of insights and client services teams.
Requirements
- 4+ years experience working in an insights role
- Experience working for multi-market clients
- Strong technical experience in social listening tools such as Talkwalker, Hootsuite or Sprinklr. Experience with Global Web Index or similar is a bonus.
- Fantastic attention to detail, organisational and time management skills.
- Honed storytelling skills and comfortable in presenting your work
- Competent in using Microsoft/Google Suite, with a focus on powerpoint and excel.
- Bonus: Experience of working on automotive, financial services, retail or travel
The Hiring Process
The hiring process may vary depending on the project but is usually made up of the following stages:
- Intro call – with one of the talent team
- Interview with Senior Data Analyst and Social Media Insights Manager
Our Diversity, Equality & Inclusion Commitment
We are proud to be an Equal Opportunity employer. Our recruitment process is fair, transparent and based on merit, skill and experience related to the role. We welcome applications from diverse and under-represented groups regardless of their background. We value having divergent thinkers who bring various experiences and viewpoints to the table at The Social Element. We strongly encourage members of underrepresented groups to apply. We are also able to make reasonable adjustments throughout the full recruitment process so we invite you to identify any additional support that you may require to ensure you are supported throughout the full process. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so even if you feel you don’t fulfil all the requirements, we encourage you to still apply — we’d love to hear from you!
How To Apply
If all this sounds like you, simply upload your CV/resume and a cover letter (or a link to your cover letter video if you prefer). Things to include in a cover letter:
- Details of your personal/professional experience in social media and insights
- Why you are interested in being part of our team at The Social Element
- If you would prefer to submit your application in a different format, please feel free to get in touch with us at talent_tse@thesocialelement.agency and we will be happy to assist you in any way we can.
We are excited to receive your application!
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Social Insights Freelancers employer: Social Element
Contact Detail:
Social Element Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Social Insights Freelancers
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for freelance opportunities. You never know who might have a lead or can refer you to someone at The Social Element.
✨Tip Number 2
Show off your storytelling skills! When you get the chance to chat with potential clients or during interviews, share examples of your past work that highlight your insights and how they made an impact. This will help you stand out!
✨Tip Number 3
Stay updated on social media trends! Follow relevant accounts and join discussions online. This not only keeps you informed but also shows your passion for the industry when you engage with others during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining The Social Element team. Don’t miss out on the chance to be part of something great!
We think you need these skills to ace Social Insights Freelancers
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to highlight your experience in social media and insights. We want to see how your skills align with what we do at The Social Element, so don’t hold back on showcasing your storytelling prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re interested in joining our team and how your background makes you a great fit. We love hearing personal stories, so make it engaging and authentic.
Show Off Your Skills: Don’t forget to mention your technical skills, especially with social listening tools like Talkwalker or Hootsuite. We’re keen on candidates who can hit the ground running, so let us know what you bring to the table!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for future opportunities as well. We can’t wait to hear from you!
How to prepare for a job interview at Social Element
✨Know Your Insights Tools
Make sure you’re well-versed in social listening tools like Talkwalker, Hootsuite, or Sprinklr. Brush up on how these platforms work and be ready to discuss your experience with them during the interview.
✨Showcase Your Storytelling Skills
Prepare to share examples of how you've turned data into compelling narratives. Think about specific projects where your insights made a significant impact and be ready to present these stories clearly.
✨Understand the Client's Needs
Research the types of clients The Social Element works with and their business objectives. Be prepared to discuss how you can align your insights work with their goals and contribute to their success.
✨Be Ready for Collaboration
Highlight your teamwork skills and experiences. Since you’ll be working closely with senior team members, think of examples where you’ve successfully collaborated on projects and how you can bring that to the table.
