Senior SHO

Senior SHO

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead on preventing and intervening in tenancy issues, focusing on ASB and Domestic Abuse.
  • Company: Join a dedicated team within the Housing Tenancy Management Team, committed to community safety.
  • Benefits: Enjoy flexible working options and opportunities for professional development.
  • Why this job: Make a real difference in residents' lives while building strong community partnerships.
  • Qualifications: Experience in casework and a full driving licence are essential.
  • Other info: This role requires a proactive approach to safeguarding vulnerable residents.

The predicted salary is between 36000 - 60000 £ per year.

To lead on prevention and intervention to help our residents sustain their tenancies. Our Team is based within the Housing Tenancy Management Team, and will work with internal and external stakeholders to contribute directly to the Council's vision to keep communities safe. You will have a clear focus on intervening and resolving reports of ASB and Domestic Abuse, referrals/signposting will be made quickly and accurately, supporting residents, particularly vulnerable residents to ensure tenants feel safe in their homes. Developing strong partnerships with internal and external agencies to assess and manage risk and employ a range of intervention and support measures to mitigate risk to residents and tenancies to secure positive outcomes.

Duties and responsibilities

  • Address reports of ASB and Domestic Abuse Casework
  • Supporting victims of Domestic abuse within both HRA and General needs stock, ensuring each victim is robustly risk assessed, referred to the appropriate support agencies and receives a tailored safety plan with the implementation of safety measures.
  • Attend meetings, working closely with internal and external stakeholders to identify and implement solutions to ASB cases
  • Deliver a resident-focused response service to ASB complaints and breaches of tenancy/lease agreement
  • Create and manage effective action plans to ensure resolution of ASB cases
  • Utilise current legislation and good practice to take preventative and legal action required to resolve ASB cases, including mediation services
  • Carry out interviews with complainants, witnesses, and alleged perpetrators of ASB
  • Prepare and serve legal notices and prepare cases for court and represent the Organisation as necessary.
  • Provide and present complex written and verbal reports which are concise, informative and based on analysis of evidence and assessed need.
  • Ensure all matters in respect of child and adult safeguarding are dealt with promptly, effectively and in line with operating procedures.
  • Provide high quality short and longer-term management of complex and high-risk case work associated with vulnerable perpetrators of anti-social behaviour and abuse.
  • Full driving licence and use of a vehicle at all times.

Senior SHO employer: Social Care Locums

As a Senior SHO within our Housing Tenancy Management Team, you will be part of a dedicated organisation that prioritises the safety and well-being of our residents. We offer a supportive work culture that fosters collaboration with internal and external stakeholders, providing ample opportunities for professional growth and development. Located in a vibrant community, our team is committed to making a meaningful impact, ensuring that every employee feels valued and empowered to contribute to our vision of safe and secure homes for all.
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Contact Detail:

Social Care Locums Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior SHO

✨Tip Number 1

Familiarise yourself with the latest legislation and best practices related to ASB and Domestic Abuse. This knowledge will not only help you in interviews but also demonstrate your commitment to the role and understanding of the challenges faced by residents.

✨Tip Number 2

Network with professionals in the housing and social care sectors. Attend relevant workshops or seminars to meet potential colleagues and stakeholders, which can provide valuable insights and connections that may benefit your application.

✨Tip Number 3

Prepare for scenario-based questions that may arise during the interview. Think about how you would handle specific cases of ASB or Domestic Abuse, as this will showcase your problem-solving skills and ability to think on your feet.

✨Tip Number 4

Research StudySmarter's values and mission, particularly regarding community safety and support for vulnerable residents. Aligning your personal values with ours can make a strong impression and show that you're a great fit for our team.

We think you need these skills to ace Senior SHO

Strong Communication Skills
Conflict Resolution
Risk Assessment
Knowledge of ASB and Domestic Abuse Legislation
Case Management
Partnership Development
Report Writing
Analytical Skills
Problem-Solving Skills
Empathy and Support Skills
Attention to Detail
Time Management
Ability to Work Under Pressure
Driving Licence

Some tips for your application 🫡

Understand the Role: Take time to thoroughly read the job description for the Senior SHO position. Understand the key responsibilities, especially around ASB and Domestic Abuse, as well as the importance of working with various stakeholders.

Tailor Your CV: Make sure your CV highlights relevant experience in managing cases related to ASB and Domestic Abuse. Include specific examples of how you've successfully supported vulnerable residents or worked with external agencies.

Craft a Compelling Cover Letter: Write a cover letter that directly addresses the key responsibilities outlined in the job description. Emphasise your commitment to community safety and your experience in developing partnerships to resolve complex issues.

Showcase Your Communication Skills: Since the role requires presenting complex reports and working closely with stakeholders, ensure your application demonstrates strong written and verbal communication skills. Provide examples of reports you've prepared or presentations you've delivered.

How to prepare for a job interview at Social Care Locums

✨Understand the Role Thoroughly

Make sure you have a solid grasp of the responsibilities outlined in the job description. Familiarise yourself with terms like ASB (Anti-Social Behaviour) and Domestic Abuse, as well as the importance of risk assessment and safety planning for vulnerable residents.

✨Showcase Your Experience

Prepare to discuss your previous experience in casework and working with vulnerable individuals. Be ready to provide specific examples of how you've successfully managed similar situations or resolved conflicts in the past.

✨Demonstrate Partnership Skills

Highlight your ability to build strong relationships with both internal and external stakeholders. Think of examples where collaboration led to successful outcomes, especially in challenging circumstances.

✨Prepare for Scenario-Based Questions

Expect questions that require you to think on your feet. Prepare for hypothetical scenarios related to ASB and Domestic Abuse, and outline how you would approach these situations, focusing on intervention strategies and support measures.

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