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- Tasks: Manage local taxation, housing benefits, and debt recovery while providing support and training.
- Company: Join a dedicated team focused on community support and financial management.
- Benefits: Gain valuable experience in public service with potential for career advancement.
- Why this job: Make a difference by helping individuals manage their finances and recover debts.
- Qualifications: Experience in finance or customer service is a plus, along with strong communication skills.
- Other info: Temporary contract with opportunities to learn and grow in a supportive environment.
The predicted salary is between 30000 - 40000 £ per year.
The successful candidate will be responsible for the following duties:
- Control and reconciliation of the system.
- Provide assistance, advice and training (as required).
- Pursue the recovery of debts due in accordance with agreed procedures (Corporate Debt Policy).
- Respond to all customer enquiries, whether by email, phone or in person at reception and negotiate appropriate repayment arrangements.
- Work with external partner debt collection agency, ensuring prompt referral on ongoing liaison including Attachment of Earnings.
- Manage direct debits.
Progress through the grade for the bar (25) will be based on sufficient knowledge of each area.
Senior Inclusion Officer (Contract, Temporary) in London employer: Social Care Locums
Contact Detail:
Social Care Locums Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Inclusion Officer (Contract, Temporary) in London
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work in Local Taxation or Housing Benefits. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of Corporate Debt Policy and debt recovery processes. We want you to feel confident discussing how you would handle customer enquiries and negotiate repayment arrangements.
✨Tip Number 3
Don’t forget to showcase your skills in training and advising others! Think of examples where you've helped colleagues or clients understand complex topics, as this will be key in your role.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We’re all about making the application process smooth and easy, so don’t miss out on the opportunity to join us.
We think you need these skills to ace Senior Inclusion Officer (Contract, Temporary) in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in Local Taxation, Housing Benefits Overpayments, and Sundry Debt Recovery. We want to see how your skills align with the duties listed in the job description.
Showcase Your Communication Skills: Since you'll be responding to customer enquiries and negotiating repayment arrangements, it's crucial to demonstrate your communication skills. Use clear and concise language in your application to reflect this.
Highlight Relevant Experience: If you've worked with debt recovery or have experience in a similar role, make sure to mention it! We love seeing candidates who can bring relevant knowledge to the table, especially regarding Corporate Debt Policy.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can't wait to hear from you!
How to prepare for a job interview at Social Care Locums
✨Know Your Stuff
Make sure you brush up on local taxation, housing benefits overpayments, and sundry debt recovery. Familiarise yourself with the Corporate Debt Policy and be ready to discuss how you've handled similar situations in the past.
✨Showcase Your Communication Skills
Since you'll be responding to customer enquiries, practice articulating your thoughts clearly. Think of examples where you've successfully negotiated repayment arrangements or resolved customer issues, as this will demonstrate your ability to handle inquiries effectively.
✨Demonstrate Teamwork
This role involves working with external partners, so be prepared to talk about your experience collaborating with others. Share specific instances where teamwork led to successful outcomes, especially in debt recovery or financial management.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face in debt recovery, or how success is measured in this role. This shows your genuine interest and helps you gauge if it’s the right fit for you.