At a Glance
- Tasks: Recover and enforce collection for various debts, ensuring compliance with legislation.
- Company: North London Authority focused on community service and support.
- Benefits: Hybrid working, immediate start, and a chance to make a difference.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Join a team that values customer service and community impact.
- Qualifications: Strong negotiation, analytical skills, and knowledge of debt recovery processes.
The predicted salary is between 30000 - 40000 £ per year.
This North London Authority are looking for four Debt Recovery Officers. Details of the role are:
- Knowledge (please specify all essential criteria):
- Excellent verbal, written debt recovery negotiation skills.
- Strong numerical, analytical, problem solving and decision-making skills.
- Knowledge of what is important when delivering good customer service in a very diverse environment.
- Knowledge of the debt recovery and enforcement process relating to at least one of the following: county and/or magistrates’ court.
Purpose:
- The post holder is required to recover and enforce collection for debts including Council Tax (NEC) Sundry (Oracle Advanced Collections) and/or any debt recovery portfolio managed within the Council.
- To recover all debts in an efficient and objective manner, giving absolute attention to the financial interests of the Council in terms of all revenue and debt streams, the Council’s Debt Recovery policy.
- Ensure that all debt is collected in accordance with prevailing legislation, case law and local policy.
For more information or details of other roles, please contact Jade at Social Care Locums or visit our website to upload your CV.
Debt Recovery Officer, Hyrbid Working, London Based, Immediate Start employer: Social Care Locums
Join a forward-thinking North London Authority as a Debt Recovery Officer, where you will play a vital role in ensuring the financial health of the community. With a commitment to employee development and a supportive work culture, this hybrid working opportunity offers flexibility and a chance to make a meaningful impact in a diverse environment. Enjoy competitive benefits and the chance to grow your career while contributing to the Council's mission of effective debt recovery.
StudySmarter Expert Advice🤫
We think this is how you could land Debt Recovery Officer, Hyrbid Working, London Based, Immediate Start
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your negotiation skills! Since this role involves debt recovery, it’s crucial to demonstrate your ability to handle tough conversations. Role-play with a friend or use online resources to sharpen those skills before your interview.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios related to debt recovery and customer service. Having clear examples ready will help you stand out as a candidate who can think on their feet.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Debt Recovery Officer, Hyrbid Working, London Based, Immediate Start
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your excellent verbal and written debt recovery negotiation skills in your application. We want to see how you can communicate effectively, so don’t hold back on showcasing your strengths!
Be Numbers Savvy:Since strong numerical and analytical skills are key for this role, include examples of how you've used these skills in past experiences. We love seeing problem-solving in action, so share any relevant stories that demonstrate your decision-making prowess.
Customer Service Matters:Don’t forget to mention your understanding of good customer service, especially in diverse environments. We value candidates who can connect with a wide range of people, so give us some insight into your approach to customer interactions.
Know Your Stuff:If you have knowledge of the debt recovery and enforcement process, especially related to county or magistrates’ court, make sure to include that in your application. It shows us you’re prepared and ready to hit the ground running!
How to prepare for a job interview at Social Care Locums
✨Know Your Debt Recovery Stuff
Make sure you brush up on the debt recovery and enforcement processes, especially related to council tax and sundry debts. Familiarise yourself with relevant legislation and case law, as this will show your potential employer that you're serious about the role.
✨Show Off Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in diverse environments. Think about specific situations where you resolved issues or negotiated effectively, as this will highlight your ability to handle challenging conversations with empathy and professionalism.
✨Practice Your Negotiation Techniques
Since strong verbal and written negotiation skills are essential, practice articulating your thoughts clearly. Role-play common scenarios you might face as a Debt Recovery Officer, focusing on how to persuade and negotiate with clients while maintaining a positive relationship.
✨Be Ready with Numbers
As analytical skills are key for this role, be prepared to discuss how you've used numerical data to solve problems in the past. Bring examples of how you've made decisions based on data analysis, as this will demonstrate your capability to manage financial interests effectively.
