At a Glance
- Tasks: Support vulnerable households with housing benefits and advice while ensuring efficient service delivery.
- Company: East London Authority committed to community welfare and support.
- Benefits: Hybrid working, immediate start, and opportunities for professional growth.
- Other info: Join a dynamic team focused on improving the community and tackling housing challenges.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience in housing services or social care is a plus, but passion for helping others is key.
The predicted salary is between 35000 - 35000 £ per year.
This East London Authority is looking for a Benefits and Housing Needs Officer. Responsibilities include:
- Service Delivery relating to Benefits and Housing Needs
- Assessment of Housing Benefit and Council Tax Reduction
- Homeless prevention and the provision of housing advice
- Homeless assessments and reviews
- The Council's Housing Register
- Lettings and the allocation of social housing
- Housing supply and procurement
- Management and maintenance of temporary accommodation
- Financial monitoring, payments and income collection
- Handling complaints, Member enquiries and FOIs
Key functions include:
- Processing of Housing Benefit, Council Tax Reduction, Discretionary Housing Payments
- Welfare reform support including discretionary schemes
- Homelessness prevention and advice
- Homeless assessment and housing register applications
- Lettings of housing
- Management and maintenance of temporary accommodation
- Financial monitoring and maintenance
- Handling complaints, members and mayoral enquiries and FOI requests
The role requires delivering an efficient, high quality and customer-focussed service for a diverse client group, including vulnerable and disadvantaged households. Mentoring new staff and providing guidance on complex case work is also essential.
Additionally, the officer will protect the public purse by identifying and preventing fraud and error in all duties. Assisting with the development of initiatives to meet service aims, including increasing property supply and contract management, is expected.
Co-operation across the Benefits and Housing Needs Service is necessary to promote an effective and holistic service to residents. Conducting visits to customers and properties to fulfil statutory and corporate duties, including residency checks and assisting vulnerable community members, is part of the role.
For more information or details of other roles, please contact Jade at Social Care Locums or visit our website to upload your CV.
Benefits and Housing Needs Officer, Hybrid Working, Immediate Start, London Based employer: Social Care Locums
As a Benefits and Housing Needs Officer with this East London Authority, you will join a dedicated team committed to delivering high-quality, customer-focused services to vulnerable and disadvantaged households. The organisation fosters a supportive work culture that prioritises employee growth through mentoring opportunities and collaborative initiatives, all while offering the flexibility of hybrid working arrangements. With a strong emphasis on community impact and professional development, this role provides a meaningful opportunity to contribute to the well-being of residents in the borough.
