At a Glance
- Tasks: Recover and enforce collection for various debts, ensuring compliance with legislation.
- Company: North London Authority with a commitment to community service.
- Benefits: Hybrid working, immediate start, and opportunities for professional growth.
- Other info: Join a diverse team dedicated to excellent customer service.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong negotiation, analytical skills, and knowledge of debt recovery processes.
The predicted salary is between 30000 - 40000 € per year.
This North London Authority are looking for four Debt Recovery Officers. Details of the role are:
- Knowledge (please specify all essential criteria):
- Excellent verbal, written debt recovery negotiation skills.
- Strong numerical, analytical, problem solving and decision-making skills.
- Knowledge of what is important when delivering good customer service in a very diverse environment.
- Knowledge of the debt recovery and enforcement process relating to at least one of the following: county and/or magistrates’ court.
Purpose:
- The post holder is required to recover and enforce collection for debts including Council Tax (NEC) Sundry (Oracle Advanced Collections) and/or any debt recovery portfolio managed within the Council.
- To recover all debts in an efficient and objective manner, giving absolute attention to the financial interests of the Council in terms of all revenue and debt streams, the Council’s Debt Recovery policy.
- Ensure that all debt is collected in accordance with prevailing legislation, case law and local policy.
For more information or details of other roles, please contact Jade at Social Care Locums or visit our website to upload your CV.
Debt Recovery Officer, Hyrbid Working, London Based, Immediate Start employer: Social Care Locums
As a leading North London Authority, we pride ourselves on being an excellent employer that values diversity and fosters a supportive work culture. Our Debt Recovery Officers benefit from hybrid working arrangements, competitive remuneration, and opportunities for professional growth within a dynamic team dedicated to serving the community. Join us to make a meaningful impact while enjoying a balanced work-life environment in the heart of London.
StudySmarter Expert Advice🤫
We think this is how you could land Debt Recovery Officer, Hyrbid Working, London Based, Immediate Start
✨Tip Number 1
Get to know the company and its values before your interview. This will help you tailor your responses and show that you're genuinely interested in the role. Plus, it gives us a chance to see how well you fit into our team!
✨Tip Number 2
Practice your negotiation skills! Since this role involves debt recovery, being able to communicate effectively is key. Try role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows that you're engaged and have done your homework. Ask about the team dynamics or how success is measured in the role – it’ll impress us!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Debt Recovery Officer, Hyrbid Working, London Based, Immediate Start
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your excellent verbal and written negotiation skills in your application. We want to see how you can communicate effectively, especially when it comes to debt recovery.
Be Numbers Savvy:Don’t forget to showcase your strong numerical and analytical skills. We’re looking for someone who can solve problems and make decisions based on data, so give us examples of how you've done this in the past.
Customer Service Matters:Since we operate in a diverse environment, it’s crucial to demonstrate your understanding of good customer service. Share experiences where you’ve successfully navigated challenging situations with customers.
Know Your Stuff:Familiarise yourself with the debt recovery and enforcement processes, especially related to county or magistrates’ court. Mention any relevant knowledge or experience in your application to stand out!
How to prepare for a job interview at Social Care Locums
✨Brush Up on Your Negotiation Skills
Since the role requires excellent verbal and written negotiation skills, practice articulating your thoughts clearly. Consider role-playing scenarios where you negotiate debt recovery terms, as this will help you feel more confident during the interview.
✨Showcase Your Analytical Prowess
Prepare to discuss specific examples where you've used your numerical and analytical skills to solve problems. Think of situations where you made decisions based on data, as this will demonstrate your ability to handle the responsibilities of a Debt Recovery Officer.
✨Understand Customer Service in Diverse Environments
Familiarise yourself with best practices for delivering exceptional customer service, especially in diverse settings. Be ready to share experiences where you successfully managed customer interactions, highlighting your adaptability and understanding of different perspectives.
✨Know the Debt Recovery Process Inside Out
Research the debt recovery and enforcement processes related to county and magistrates’ courts. Being knowledgeable about relevant legislation and local policies will not only impress your interviewers but also show that you're serious about the role and ready to hit the ground running.
