This North London Authority are looking for a Complaints Investigator. Details of the role are:
Individual required to help clear a backlog of stage 1 complaints relating to housing needs, homelessness and temporary accommodation.
Preferable that candidates have LOCAL AUTHORITY & homelessness complaints experience - would also welcome applicants with Housing Ombudsman experience. Good if applicants are aware of Housing Act 96 Part VII, Homelessness Reduction Act 2018 or Localism Act 2011.
Conduct investigations with Housing Needs team for written responses - need to be a customer centric individual.
To apply for this role you must have:
- Be eligible to work within the UK
- Relevant Local Authority Experience
- Relevant Complaints experience
For more information or details of other roles, please contact Jade at Social Care Locums or visit our website to upload your CV.
Complaints Investigator, Hybrid Working, London Based, Immediate Start employer: Social Care Locums Careers
As a SEND Casework Officer, you will join a dedicated team committed to supporting children and young people with special educational needs and disabilities. Our organisation fosters a collaborative work culture that prioritises professional development, offering numerous opportunities for growth and training. Located in a vibrant community, we provide a supportive environment where your contributions directly impact the lives of families and young people, making this an incredibly rewarding place to work.
Contact Details:
Social Care Locums Careers Recruitment Team
