At a Glance
- Tasks: Lead and support a team to provide high-quality care for adults with learning disabilities.
- Company: A values-driven organisation dedicated to improving lives in supported living.
- Benefits: Competitive salary, flexible hours, and opportunities for personal growth.
- Other info: Join a dynamic team with opportunities for UK and overseas holidays.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in care management and a passion for person-centred support.
Location: Gloucester
Salary: £34,132.80 per annum
Hours: 37.5 hours per week
We are recruiting for an experienced and values-driven Service Manager to oversee a cluster of supported living services in Gloucester, supporting adults with learning disabilities, autism and complex care needs to live fulfilling, independent lives in their own homes. This is an excellent opportunity for an experienced care professional looking to develop their leadership and management career while making a genuine difference to the people they support.
The Role
Working alongside the Registered Manager and wider management team, you will be responsible for ensuring services operate safely, effectively and in line with regulatory requirements. Key responsibilities will include:
- Leading, supporting and supervising Support Workers, including recruitment, training, supervision and appraisals.
- Ensuring high-quality, person-centred support is consistently delivered.
- Developing and reviewing individual care and support plans.
- Promoting independence, choice, wellbeing and positive outcomes.
- Ensuring compliance with CQC regulations, legislation and organisational policies.
- Building positive relationships with individuals, families, advocates and external professionals.
- Supporting safeguarding, risk management and incident reporting.
- Contributing to audits, quality assurance, inspections and continuous improvement.
- Promoting health and safety across the services.
- Responding effectively to incidents, emergencies and changing service requirements.
- Working flexibly across a 7-day rota, including occasional sleep-in duties.
- Providing direct support when required and acting as a positive role model for best practice.
About You
We are looking for someone with:
- Previous supervisory or management experience within supported living, learning disabilities or adult social care.
- Strong knowledge of person-centred care and CQC requirements.
- Excellent leadership, communication and organisational skills.
- A genuine commitment to improving the lives of the people you support.
- The ability to manage multiple services and prioritise effectively.
Desirable Qualifications & Experience
- QCF/NVQ Level 4 or 5 in Health & Social Care, or equivalent.
- Experience or training in Positive Behaviour Support, Active Support, PBM, Makaton or BSL.
Additional Information
- 37.5 hours per week.
- Flexibility required to meet service needs across a 7-day rota.
- Occasional sleep-in duties.
- Opportunity to accompany the people supported on holidays in the UK and overseas.
- No direct budget responsibility, although you will be expected to contribute to effective financial management.
If you're an experienced care professional looking for a rewarding management role where you can make a real difference, we’d love to hear from you.
Service Manager – Supported Living in Gloucester employer: Social Care 2 Recruit
As a Service Manager in Supported Living at our Gloucester location, you will join a compassionate and dedicated team committed to empowering adults with learning disabilities and complex care needs. We offer a supportive work culture that prioritises professional development, with opportunities for leadership growth and training in person-centred care practices. Our organisation values flexibility and work-life balance, ensuring that you can make a meaningful impact while enjoying a fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager – Supported Living in Gloucester
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Social Care 2 Recruit.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Social Care 2 Recruit!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Social Care 2 Recruit, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Social Care 2 Recruit or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Service Manager – Supported Living in Gloucester
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Social Care 2 Recruit:Before hitting send, make sure to tailor your application specifically to Social Care 2 Recruit! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Social Care 2 Recruit
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
