Student Casework Adviser

Job title: Student Casework Adviser (INTERNAL ONLY)

Department: Student Casework Adviser

Contract Type: Permanent

Grade: 7

Salary: £42,512.57 to £49,676.57 per annum, inclusive of London Allowance

Location: Bloomsbury, Camden, Greater London, United Kingdom

Hours: 35

SOAS University of London is the leading Higher Education institution in Europe specialising in the study of Asia, Africa and the Near and Middle East. SOAS is positioned to play a leading role in reimagining higher education globally, with a new strategic plan committed to both student responsiveness and research intensity.

About the Department:

The Legal & Governance Team is part of the School\’s Professional and Support Services, headed by the Director of Governance. The team handles complaints, disciplinary cases, academic appeals, and academic misconduct cases while providing legal and regulatory advice to colleagues.

About the Role:

As a Student Casework Adviser, you will support the management of various student casework functions, including student complaints, disciplinaries, and academic appeals and misconduct cases. This role requires confidentiality, sensitivity, and resilience to ensure a high quality service and timely investigation of student cases.

You will report to the Head of Student Casework and be a key contact for matters related to student casework, working closely with stakeholders involved in a student’s academic life and welfare.

Your focus will be to promote a good student experience and uphold a duty of care to individual students and the wider student community at SOAS.

Further information on the key criteria for the role can be found in the job description and person specification on the SOAS website.

How to Apply:

Please complete the online application form and upload your CV and a supporting statement.

Closing date: 16th February 2025 at 11:59pm

Interviews to be held: 3rd March 2025

Further information:

If you have any questions or need assistance with the application process, please contact HR Contact Form | SOAS.

Successful candidates will need to demonstrate their eligibility to work in the UK or have limited leave to remain in the UK and associated right to work for the duration of their employment with SOAS, in accordance with the Immigration, Asylum and Nationality Act 2006.

For information on how and why SOAS processes personal data about its job applicants, please read our Job Applicant Notice.

We particularly welcome applications from candidates from working class, first generation Higher Education, Black, Asian, other minority ethnic and underrepresented groups from within the UK and beyond. All appointment decisions will be made on merit, following a fair and competitive process.

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