Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the go-to person for student support and manage enrolment and funding applications.
- Company: SOAS University of London, a leader in global higher education.
- Benefits: Enjoy 44 days of holiday, flexible working, and a generous pension scheme.
- Why this job: Make a real difference in students' lives while growing your career in a vibrant environment.
- Qualifications: Strong understanding of higher education policies and excellent communication skills.
- Other info: Join a supportive team dedicated to professional development and well-being.
The predicted salary is between 29799 - 36200 £ per year.
SOAS University of London is the leading Higher Education institution in Europe specialising in the study of Asia, Africa and the Near and Middle East. SOAS University of London is positioned to play a leading role in reimagining higher education globally, with a new strategic plan in place as the basis for the renewal and revitalisation of the School which commits SOAS to both student responsiveness and research intensity. SOAS is moving towards a new model of international partnerships which is responsive to the transnational character of our global challenges.
The Student Administration Officer will be the first point of contact for the delivery of a professional service to students and staff. They will have a comprehensive understanding of School policies and procedures and broader HE issues. This role will work primarily within the Fees and Funding team. They will be responsible for processing student enrolment changes and funding applications for all SOAS programmes (including UG, PGT and PGR, both on campus and online/flexible learning, and those delivered via partnership and validation arrangements), ensuring the accuracy of the student record and of tuition fee invoicing. They will be able to work across all areas of the team's work but will specialise in particular areas or activities relating to fees, funding, and scholarships. All members of staff are required to be aware of the SOAS environment and to be active in communicating and cooperating with other staff and departments; this includes assisting with other tasks as required. They need to be prepared to work in accordance with the equality and diversity plan, comply with health, safety, and safeguarding rules and abide by all guidelines, procedures and policies.
The Registry is part of the Student and Academic Services Directorate. It is responsible for the central elements of student administration, including enrolment, progression and awards, and for the student and curriculum records for the School. It has two specialist teams, Student Administration & Records [SAR], and Curriculum, Assessment & Quality Assurance [CAQA].
You can find further information on the key criteria for the role in the Job Description and Person Specification, along with a full list of duties and responsibilities, which can be found on the SOAS website.
What We Offer:
- Generous Holiday Entitlement: Benefit from 44 days of holiday (30 days annual leave, plus bank holidays and 6 closure days over Christmas and Easter) to ensure ample time for rest and relaxation.
- Flexible Working Arrangements: We recognise the importance of flexibility and offer options to help you manage your professional and personal commitments effectively.
- Generous occupational pension scheme: To provide financial security for your future.
- Learning and Development: We are dedicated to your professional growth and development and offer diverse learning and development opportunities to enhance your skills and advance your career.
- Health and Well-being Initiatives: Take advantage of our cycle to work scheme, eye tests, and season ticket loan to support your health and mobility.
- Enhanced Family Leave: We offer enhanced maternity, paternity & partner leave, and shared parental leave to support you during significant life events.
- Employee Assistance Programme: Access our confidential EAP for advice and support whenever needed.
- Discounted Gym Membership: Maintain your fitness with our discounted gym membership.
How to Apply:
Please complete the online application form and upload your CV and a supporting statement. Closing date: 20th November 2025. Interviews to be held: Tuesday 2nd December 2025.
Use of AI: While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.
Further information: Successful candidates will need to demonstrate their eligibility to work in the UK or have limited leave to remain in the UK and associated right to work for the duration of their employment with SOAS, in accordance with the Immigration, Asylum and Nationality Act 2006. We are not able to offer sponsorship for candidates who do not currently possess the right to work in the UK. If you have any questions or require any assistance with regard to the application process, please contact us via the HR Contact Form | SOAS. For information on how and why SOAS processes personal data about its job applicants, please read our Job Applicant Notice.
Student Administration Officer employer: SOAS, University of London
Contact Detail:
SOAS, University of London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Administration Officer
✨Tip Number 1
Get to know the SOAS vibe! Research the university's values and mission. When you walk into that interview, show us how your passion aligns with our commitment to student responsiveness and research intensity.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. We want to see you shine when discussing your understanding of student administration and funding processes.
✨Tip Number 3
Network like a pro! Connect with current SOAS staff on LinkedIn or attend relevant events. This can give you insider info and help us see your genuine interest in joining our team.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a thank-you email. It shows your enthusiasm for the role and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Student Administration Officer
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, make sure to thoroughly read the job description. It’s packed with clues about what SOAS is looking for in a Student Administration Officer, so tailor your application to highlight how your skills and experiences match their needs.
Craft a Compelling Supporting Statement: Your supporting statement is your chance to shine! Use it to showcase your understanding of student administration and how you can contribute to the Fees & Funding team. Be specific about your experiences and how they relate to the role.
Keep Your CV Up-to-Date: Make sure your CV reflects your most recent experiences and skills. Highlight any relevant roles or projects that demonstrate your ability to handle student enrolment changes and funding applications effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, it shows you’re keen on joining the SOAS community!
How to prepare for a job interview at SOAS, University of London
✨Know Your Stuff
Make sure you have a solid understanding of SOAS's policies and procedures, especially those related to student administration. Familiarise yourself with the Fees and Funding team's responsibilities, as this will show your genuine interest in the role.
✨Showcase Your Communication Skills
As the first point of contact for students and staff, effective communication is key. Prepare examples of how you've successfully handled inquiries or resolved issues in previous roles. This will demonstrate your ability to provide a professional service.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills. Think about potential scenarios you might face in the role, such as processing enrolment changes or handling funding applications, and prepare your responses accordingly.
✨Highlight Your Team Spirit
Collaboration is crucial in this role. Be prepared to discuss how you've worked effectively within a team in the past. Emphasise your willingness to assist colleagues and contribute to a positive work environment.
