Internal Communications Manager in London

SOAS University of London is looking to appoint an experienced Internal Communications Manager to join the Communications Team, which is part of the Marketing, Student Recruitment and Admissions directorate. The Internal Communications Manager will work with the Head of Communications and the Internal Communications Officers to devise and implement strategies to communicate with our staff and students.

The post holder will manage and produce content for our internal communications channels including intranet, student and staff bulletins, internal emails, the Student App, and digital screens. This role also requires supporting major projects taking place across our estate, learning and teaching portfolio and IT infrastructure with internal communication. The post holder will also gather insights from analytics and research to help identify the communications challenges that we need to respond to and improve the communications, listening and engagement the team delivers.

The role requires excellent interpersonal, oral and written communications skills, demonstrable experience of managing teams, and a strong understanding of best practice for digital communications. You will have experience working with content management systems, digital media and internal communications channels across a complex organisation. You will be a strategic, proactive, and collaborative leader who is able to build effective relationships with colleagues at all levels, line manage the Internal Communications Officer(s), and provide sound, evidence-based communications advice to a range of senior stakeholders.

Our communications department works across multiple disciplines to support recruitment and engagement across the university.

What We Offer

• Generous Holiday Entitlement: Benefit from 44 days of holiday (30 days annual leave, plus bank holidays and 5 closure days over Christmas and Easter) to ensure ample time for rest and relaxation.
• Flexible Working Arrangements: We recognise the importance of flexibility and offer options to help you manage your professional and personal commitments effectively.
• Generous occupational pension scheme: To provide financial security for your future.
• Learning and Development: We are dedicated to your professional growth and development and offer diverse learning and development opportunities to enhance your skills and advance your career.
• Health and Well-being Initiatives: Take advantage of our cycle to work scheme, eye tests, and season ticket loan to support your health and mobility.
• Enhanced Family Leave: We offer enhanced maternity, paternity & partner leave, and shared parental leave to support you during significant life events.
• Employee Assistance Programme: Access our confidential EAP for advice and support whenever needed.
• Discounted Gym Membership: Maintain your fitness with our discounted gym membership.

We would particularly welcome applications from candidates from working class, first generation Higher Education, Black, Asian, other minority ethnic and underrepresented groups from within the UK and beyond. All appointment decisions will be made on merit, following a fair and competitive process.