At a Glance
- Tasks: Coordinate maintenance tasks to keep SOAS facilities safe and functional for everyone.
- Company: Join SOAS University of London, a leader in global higher education.
- Benefits: Enjoy 44 days holiday, flexible working, and a generous pension scheme.
- Other info: Be part of a supportive team with excellent career growth opportunities.
- Why this job: Make a real difference in a vibrant educational environment while developing your skills.
- Qualifications: Strong communication skills and planning experience; higher education sector experience is a plus.
The predicted salary is between 31543 - 35214 £ per year.
Department: Estates and Property Services
Contract Type: Permanent
Grade: 5
Salary: £31,543.19 - £35,214.19 per annum inclusive of London Allowance
Location: Bloomsbury
Hours: 35 hours per week
Please note that this is a fully office-based position, and attendance in the office is required five days per week.
About The Role
The role of the Estates Helpdesk CAFM Coordinator, working within the Estates and Facilities Directorate is to ensure that the SOAS Estate is functional and safe to ensure the ongoing operation of the facilities for students, staff and visitors. The Estates Helpdesk CAFM Coordinator will work as part of a wider team and will report to the Operations Manager. They will provide an effective, efficient and focused PPM and RM service, achieved by ensuring the day to day and planned maintenance tasks, activities and service jobs are appropriately scheduled and carried out in accordance with SOAS’ policies and procedures as well as Estates and Facilities directorate’s asset management protocols. This role has a requirement for a ‘hands on’ approach and being able to communicate well across all levels of the Estates and Facilities directorate. The post holder needs to be aware of the nature of the spaces and to be able to work with a diligent and professional attitude. The key purpose of the role is to carry out duties to ensure service level agreements are met.
About The Department
The Estates and Facilities Directorate is responsible for the delivery of the Estates and Infrastructure Strategy which covers the areas of major construction and refurbishment projects; facilities operation and space management, including timetabling and energy management.
About You
Candidates will need a pleasant manner and enjoy working with a wide variety of people. Experience of working with the Higher Education sector would be an advantage. Candidates should be able to demonstrate relevant planning and scheduling skills and a willingness to cope with a variety of routine tasks. All members of staff are required to be aware of the SOAS environment and to be active in communicating and cooperating with other staff and departments, this includes assisting with other tasks as required. They need to be prepared to work in accordance with and abide by all guidelines, procedures and policies. Successful candidates will need to demonstrate their eligibility to work in the UK or have limited leave to remain in the UK and associated right to work for the duration of their employment with SOAS, in accordance with the Immigration, Asylum and Nationality Act 2006. We are not able to offer sponsorship for candidates who do not currently possess the right to work in the UK.
What We Offer
- Generous Holiday Entitlement: Benefit from 44 days of holiday (30 days annual leave, plus bank holidays and 5 closure days over Christmas and Easter) to ensure ample time for rest and relaxation.
- Flexible Working Arrangements: We recognise the importance of flexibility and offer options to help you manage your professional and personal commitments effectively.
- Generous occupational pension scheme: To provide financial security for your future.
- Learning and Development: We are dedicated to your professional growth and development and offer diverse learning and development opportunities to enhance your skills and advance your career.
- Health and Well-being Initiatives: Take advantage of our cycle to work scheme, eye tests, and season ticket loan to support your health and mobility.
- Enhanced Family Leave: We offer enhanced maternity, paternity & partner leave, and shared parental leave to support you during significant life events.
- Employee Assistance Programme: Access our confidential EAP for advice and support whenever needed.
- Discounted Gym Membership: Maintain your fitness with our discounted gym membership.
Estates Helpdesk CAFM Coordinator employer: SOAS University of London
SOAS University of London is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional development. With generous holiday entitlement, flexible working arrangements, and a commitment to learning opportunities, staff are supported in achieving a healthy work-life balance while contributing to a leading institution dedicated to global education. Located in Bloomsbury, employees benefit from a dynamic environment that fosters collaboration and innovation within the higher education sector.
StudySmarter Expert Advice🤫
We think this is how you could land Estates Helpdesk CAFM Coordinator
✨Tip Number 1
Network like a pro! Reach out to current or former employees at SOAS University of London on LinkedIn. A friendly chat can give us insider info about the role and the team, plus it shows our genuine interest in the position.
✨Tip Number 2
Prepare for the interview by researching SOAS's values and recent projects. We want to show that we’re not just a good fit for the role, but also for the culture. Tailor our answers to reflect how we align with their mission!
✨Tip Number 3
Practice makes perfect! Grab a mate and do some mock interviews. This helps us get comfortable with common questions and allows us to refine our responses, making sure we highlight our planning and scheduling skills.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email reiterating our enthusiasm for the Estates Helpdesk CAFM Coordinator role can leave a lasting impression. Let’s keep the conversation going!
We think you need these skills to ace Estates Helpdesk CAFM Coordinator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Estates Helpdesk CAFM Coordinator role. Highlight your relevant experience and skills that align with the job description, especially your planning and scheduling abilities.
Show Your Communication Skills:Since this role involves working with a variety of people, it’s crucial to demonstrate your communication skills in your application. Use examples from your past experiences where you effectively collaborated with others or resolved issues.
Be Professional and Diligent:The job requires a hands-on approach and a professional attitude. Make sure to convey your commitment to maintaining a safe and functional environment in your written application. This will show us you understand the importance of the role.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure your application is received and considered. Plus, it gives you a chance to explore more about us and what we offer!
How to prepare for a job interview at SOAS University of London
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Estates Helpdesk CAFM Coordinator role. Familiarise yourself with the key responsibilities, such as scheduling maintenance tasks and ensuring service level agreements are met. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role requires effective communication across various levels, prepare examples of how you've successfully collaborated with different teams in the past. Think about situations where your pleasant manner helped resolve issues or improve processes, as this will demonstrate your fit for the team-oriented environment at SOAS.
✨Demonstrate Your Planning and Scheduling Abilities
Be ready to discuss your experience with planning and scheduling tasks. Bring specific examples of how you've managed multiple priorities or projects simultaneously. This will highlight your organisational skills and ability to cope with routine tasks, which are crucial for the role.
✨Emphasise Your Adaptability
The job description mentions a variety of routine tasks and a hands-on approach. Prepare to share instances where you've adapted to changing circumstances or taken on additional responsibilities. This will show that you're flexible and willing to contribute to the team's success in any way needed.
