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- Tasks: Be the friendly face of SOAS, handling reception, helpdesk, and post room services.
- Company: Join SOAS University of London, a leader in global higher education focused on Asia and Africa.
- Benefits: Enjoy flexible part-time hours and a competitive salary with a London allowance.
- Why this job: Make a difference in a diverse environment while gaining valuable experience in a prestigious institution.
- Qualifications: No specific qualifications required; just bring your professionalism and a positive attitude!
- Other info: Applications close on 5th January 2024; we encourage underrepresented groups to apply.
The predicted salary is between 21000 - 22000 £ per year.
Department: Property Services in Estates
Contract Type: Part Time (14 hours a week)
Grade: 3
Salary: £26,367.80 - £27,633.80 per annum (Including London Allowance)
Location: Bloomsbury
Hours: 35
SOAS University of London is the leading Higher Education institution in Europe specialising in the study of Asia, Africa and the Near and Middle East. SOAS is positioned to play a leading role in reimagining higher education globally, with a new strategic plan in place as the basis for the renewal and revitalisation of the School which commits SOAS to both student responsiveness and research intensity.
About the Department: The Estates and Facilities Directorate is responsible for the delivery of the Estates and Infrastructure Strategy which covers the areas of major construction and refurbishment projects; facilities operation and space management, including energy management. The Directorate aims to ensure that the quality, functionality and operation of the estate and its associated infrastructure meets the needs of its users and supports the activities of SOAS.
About the Role: This role will be part of the team delivering efficient and effective helpdesk, telephony, reception, and post room services at SOAS. The Campus Services role is to be the first point of contact for SOAS, always acting on SOAS’ behalf in a welcoming and professional manner, respecting both diversity and equal opportunity, whether it is in person, via phone, or email. The post holder needs to have a diligent and professional attitude to lead by example and ensure that these functions work accordingly to their purpose.
You can find further information on the key criteria for the role in the Job Description and Person Specification, along with a full list of duties and responsibilities, which can be found on the SOAS website.
How to Apply: Please complete the online application form and upload your CV and a supporting statement.
Closing date: 05th January 2024
Interviews to be held: TBC
Further Information: If you have any questions or require any assistance with regard to the application process, please contact HR Contact Form | SOAS. Successful candidates will need to demonstrate their eligibility to work in the UK or have limited leave to remain in the UK and associated right to work for the duration of their employment with SOAS, in accordance with the Immigration, Asylum and Nationality Act 2006. We are not able to offer sponsorship for candidates who do not currently possess the right to work in the UK. We would particularly welcome applications from candidates from working class, first generation Higher Education, Black, Asian, other minority ethnic and underrepresented groups from within the UK and beyond. All appointment decisions will be made on merit, following a fair and competitive process.
Please note that SOAS is closed from Tuesday 24 December and will reopen on Monday 06th January 2025. During this period, the Recruitment team will not be available to answer any queries that you may have regarding the advert, post, or your online application. We apologise in advance for any inconvenience this may cause. We will endeavour to answer all outstanding enquiries from the 06th January onwards. Thank you for your patience.
Campus services receptionist (Part Time) employer: SOAS, University of London
Contact Detail:
SOAS, University of London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Campus services receptionist (Part Time)
✨Tip Number 1
Familiarise yourself with SOAS and its values. Understanding the institution's commitment to diversity and student responsiveness will help you align your approach during interviews and interactions, showcasing that you're a good fit for their culture.
✨Tip Number 2
Practice your communication skills, as this role requires being the first point of contact. Role-play scenarios where you handle inquiries or complaints, ensuring you convey professionalism and warmth, which are key traits for a Campus Services Receptionist.
✨Tip Number 3
Network with current or former employees of SOAS if possible. They can provide insights into the work environment and expectations, which can be invaluable in preparing for your interview and understanding what the team values most.
✨Tip Number 4
Be ready to discuss your experience in customer service roles. Prepare specific examples that demonstrate your ability to handle diverse situations and maintain a professional demeanor, as these will be crucial in your role at SOAS.
We think you need these skills to ace Campus services receptionist (Part Time)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Campus Services Receptionist position. Tailor your application to highlight relevant skills and experiences that align with the role.
Craft a Strong Supporting Statement: Your supporting statement is crucial. Use it to demonstrate your customer service skills, professionalism, and ability to work in a diverse environment. Provide specific examples from your past experiences that showcase your suitability for the role.
Update Your CV: Ensure your CV is up-to-date and tailored to the job. Highlight any relevant experience in reception or customer service roles, and include skills that are pertinent to the position, such as communication and organisational abilities.
Follow Application Instructions: Make sure to complete the online application form as instructed. Upload your CV and supporting statement, and double-check for any errors or missing information before submitting your application.
How to prepare for a job interview at SOAS, University of London
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Campus Services Receptionist. Be prepared to discuss how your skills and experiences align with the role, especially in providing excellent customer service.
✨Showcase Your Communication Skills
As the first point of contact for SOAS, effective communication is key. Practice articulating your thoughts clearly and confidently, whether in person or over the phone. Consider examples from your past experiences where you successfully handled inquiries or resolved issues.
✨Demonstrate Professionalism
The role requires a diligent and professional attitude. During the interview, exhibit a positive demeanor and dress appropriately. This will reflect your understanding of the importance of professionalism in a reception role.
✨Emphasise Diversity and Inclusion
SOAS values diversity and equal opportunity. Be ready to discuss how you respect and promote diversity in your interactions. Share any relevant experiences that highlight your commitment to inclusivity in a workplace setting.
