At a Glance
- Tasks: Coordinate maintenance tasks to keep SOAS facilities safe and functional for everyone.
- Company: Join SOAS University of London, a leader in global higher education.
- Benefits: Enjoy 44 days holiday, flexible working, and a generous pension scheme.
- Other info: Fully office-based role with great career growth opportunities.
- Why this job: Make a real difference in a vibrant educational environment while developing your skills.
- Qualifications: Strong communication skills and planning experience; higher education sector experience is a plus.
The predicted salary is between 31543 - 35214 £ per year.
Department: Estates and Property Services
Contract Type: Permanent
Grade: 5
Salary: £31,543.19 - £35,214.19 per annum inclusive of London Allowance
Location: Bloomsbury
Hours: 35 hours per week
Please note that this is a fully office-based position, and attendance in the office is required five days per week.
SOAS University of London is the leading Higher Education institution in Europe specialising in the study of Asia, Africa and the Near and Middle East. SOAS University of London is positioned to play a leading role in reimagining higher education globally, with a new strategic plan in place as the basis for the renewal and revitalisation of the School which commits SOAS to both student responsiveness and research intensity. SOAS is moving towards a new model of international partnerships which is responsive to the transnational character of our global challenges.
About The Role
The role of the Estates Helpdesk CAFM Coordinator, working within the Estates and Facilities Directorate is to ensure that the SOAS Estate is functional and safe to ensure the ongoing operation of the facilities for students, staff and visitors. The Estates Helpdesk CAFM Coordinator will work as part of a wider team and will report to the Operations Manager. They will provide an effective, efficient and focused PPM and RM service, achieved by ensuring the day to day and planned maintenance tasks, activities and service jobs are appropriately scheduled and carried out in accordance with SOAS’ policies and procedures as well as Estates and Facilities directorate’s asset management protocols. This role has a requirement for a ‘hands on’ approach and being able to communicate well across all levels of the Estates and Facilities directorate. The post holder needs to be aware of the nature of the spaces and to be able to work with a diligent and professional attitude. The key purpose of the role is to carry out duties to ensure service level agreements are met.
About The Department
The Estates and Facilities Directorate is responsible for the delivery of the Estates and Infrastructure Strategy which covers the areas of major construction and refurbishment projects; facilities operation and space management, including timetabling and energy management.
About You
Candidates will need a pleasant manner and enjoy working with a wide variety of people. Experience of working with the Higher Education sector would be an advantage. Candidates should be able to demonstrate relevant planning and scheduling skills and a willingness to cope with a variety of routine tasks. All members of staff are required to be aware of the SOAS environment and to be active in communicating and cooperating with other staff and departments, this includes assisting with other tasks as required. They need to be prepared to work in accordance with and abide by all guidelines, procedures and policies. Successful candidates will need to demonstrate their eligibility to work in the UK or have limited leave to remain in the UK and associated right to work for the duration of their employment with SOAS, in accordance with the Immigration, Asylum and Nationality Act 2006. We are not able to offer sponsorship for candidates who do not currently possess the right to work in the UK.
What We Offer
- Generous Holiday Entitlement: Benefit from 44 days of holiday (30 days annual leave, plus bank holidays and 5 closure days over Christmas and Easter) to ensure ample time for rest and relaxation.
- Flexible Working Arrangements: We recognise the importance of flexibility and offer options to help you manage your professional and personal commitments effectively.
- Generous occupational pension scheme: To provide financial security for your future.
- Learning and Development: We are dedicated to your professional growth and development and offer diverse learning and development opportunities to enhance your skills and advance your career.
- Health and Well-being Initiatives: Take advantage of our cycle to work scheme, eye tests, and season ticket loan to support your health and mobility.
- Enhanced Family Leave: We offer enhanced maternity, paternity & partner leave, and shared parental leave to support you during significant life events.
- Employee Assistance Programme: Access our confidential EAP for advice and support whenever needed.
- Discounted Gym Membership: Maintain your fitness with our discounted gym membership.
Estates Helpdesk CAFM Coordinator in Camden Town employer: SOAS University of London
SOAS University of London is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional development. With generous holiday entitlement, flexible working arrangements, and a commitment to learning and growth, staff are supported in achieving a healthy work-life balance while contributing to a leading institution dedicated to global education. Located in Bloomsbury, employees benefit from a dynamic environment that fosters collaboration and innovation within the higher education sector.
StudySmarter Expert Advice🤫
We think this is how you could land Estates Helpdesk CAFM Coordinator in Camden Town
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on SOAS University of London. Understanding their values and mission will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you articulate your thoughts clearly and confidently when it’s your turn to shine.
✨Tip Number 3
Show off your skills! Be ready to discuss specific examples from your past experiences that demonstrate your planning and scheduling skills. Highlight how you've tackled routine tasks effectively, as this is key for the Estates Helpdesk role.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions prepared. This shows your enthusiasm for the role and gives you a chance to learn more about the team and the work environment.
We think you need these skills to ace Estates Helpdesk CAFM Coordinator in Camden Town
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Estates Helpdesk CAFM Coordinator role. Highlight relevant experience and skills that match the job description, especially your planning and scheduling abilities.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working at SOAS and how your background makes you a great fit for the team. Keep it engaging and personal.
Showcase Your Communication Skills:Since this role involves working with a variety of people, make sure to demonstrate your communication skills in your application. Share examples of how you've effectively collaborated in past roles.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets the attention it deserves!
How to prepare for a job interview at SOAS University of London
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Estates Helpdesk CAFM Coordinator role. Familiarise yourself with the key responsibilities and how they align with SOAS's mission. This will help you articulate how your skills and experiences make you a perfect fit.
✨Showcase Your Communication Skills
Since this role requires effective communication across various levels, prepare examples that demonstrate your ability to interact with diverse teams. Think of situations where you successfully collaborated or resolved conflicts, as these will highlight your interpersonal skills.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-life scenarios. Practice responding to potential challenges you might face in the role, such as scheduling conflicts or maintenance emergencies, and explain how you would handle them effectively.
✨Demonstrate Your Commitment to Continuous Improvement
SOAS values professional growth, so be ready to discuss how you stay updated with industry trends and best practices. Share any relevant training or development you've pursued, and express your enthusiasm for learning and adapting within the role.
