At a Glance
- Tasks: Lead client relationships and manage high-impact accounts while coaching your team.
- Company: Join Hambi Media, the UK's top performance creative agency for D2C brands.
- Benefits: Enjoy a competitive salary, 27 days holiday, and comprehensive health benefits.
- Other info: Flexible remote work with opportunities for rapid career growth.
- Why this job: Make a real impact in a fast-growing agency with diverse clients and exciting projects.
- Qualifications: 4+ years in agency account management and experience mentoring teams.
The predicted salary is between 45000 - 55000 £ per year.
Function: Performance Creative | Account Leadership | Pod Management
Reports to: Account Director
Location: Remote-first (1 day per month in-office - Hambi Media HQ, Oval, London)
Compensation: £45,000 – £55,000 + Bonus + Benefits + 27 Days Holiday
Overview
Hambi Media is the UK’s leading performance creative agency for D2C and e-commerce brands. With in‑house strategy, production, UGC and design teams, we produce creative that doesn’t just look good – it drives growth. We’ve delivered over £100M worth of performance creative across Meta and TikTok for brands like Heights, Surreal, 47 Skin, Mindful Chef and Nutrition Geeks. Our Account Managers sit at the heart of delivery – owning communication, keeping momentum high, and ensuring launches land cleanly and on time.
About the role
We’re hiring a Senior Account Manager to strengthen our middle management layer and lead pods at a higher standard. This role blends client leadership, team management, and delivery ownership. You’ll oversee a small group of high‑value accounts while coaching Account Managers to perform consistently and confidently. You are not just “good with clients” – you know how to run accounts, lead people, and raise standards.
What you’ll be responsible for
- Client & Commercial Leadership
- Own senior relationships across larger, higher‑impact accounts
- Lead strategic client conversations, performance reviews and planning
- Guide clients through launches, pivots and scale moments
- Spot upsell, retention and growth opportunities
- Pod & People Management
- Line‑manage Account Managers within your pod
- Coach AMs on communication, organisation and client ownership
- Raise delivery standards across accounts and workflows
- Support hiring, onboarding and development of AMs
- Delivery & Quality Control
- Oversee UGC and creative workflows across the pod
- Ensure launches are planned, resourced and executed cleanly
- Act as escalation point for delivery or client risk
- Maintain consistency across processes and client experience
What you bring
- 4+ years’ experience in agency account management
- Proven experience managing or mentoring Account Managers
- Strong understanding of performance creative, UGC and launch cycles
- Confidence running senior client conversations independently
- Commercial awareness — retention, margin, and growth matter to you
- Calm authority — clients and teams trust your judgment
Who you are
- A true manager – you enjoy leading people, not just accounts
- Standards‑driven – you care about quality and consistency
- Accountable – you own outcomes across your pod
- Structured and decisive – you bring order and clarity
- A role model – AMs learn by watching how you operate
Client Portfolio: Work with a diverse range of D2C and e-commerce brands, spanning multiple niches and continents.
Exceptional Team: Collaborate with a world‑class team of motivated and high‑performing individuals.
Career Growth: Enjoy opportunities for rapid career progression in a fast‑growing agency.
Work‑Life Balance: 27 days paid holiday (plus your birthday off), hybrid working, and flexibility to work abroad for up to 30 days.
Comprehensive Benefits: Private health and dental insurance, company pension scheme, and structured training programs. Remote working with 1 day a month in London Head Office.
Senior Influencer and Client Relations Manager employer: Soarwithus
Hambi Media is an exceptional employer, offering a dynamic remote-first work environment that fosters creativity and collaboration among a world-class team. With a strong focus on employee growth, you will benefit from structured training programmes, generous holiday allowances, and the flexibility to work abroad, all while managing high-value accounts for leading D2C and e-commerce brands. Join us to elevate your career in a supportive culture that values quality, accountability, and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Influencer and Client Relations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even through mutual friends. A personal introduction can make all the difference when you're trying to land that Senior Influencer and Client Relations Manager role.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Know their clients, their creative work, and what makes them tick. This will help you stand out and show that you're genuinely interested in being part of the Hambi Media team.
✨Tip Number 3
Practice your pitch! Be ready to discuss your experience managing accounts and leading teams. Highlight specific examples where you've driven growth or improved client relationships – this is your chance to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our awesome team at Hambi Media.
We think you need these skills to ace Senior Influencer and Client Relations Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior Influencer and Client Relations Manager. Highlight your experience in agency account management and any relevant achievements that showcase your ability to lead teams and manage client relationships.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about performance creative and how your skills align with our needs. Be sure to mention specific experiences that demonstrate your leadership and commercial awareness.
Showcase Your Achievements:When detailing your past roles, focus on quantifiable achievements. Did you help increase client retention or drive growth? Numbers speak volumes, so don’t shy away from sharing your successes!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Hambi Media!
How to prepare for a job interview at Soarwithus
✨Know Your Stuff
Before the interview, dive deep into Hambi Media's work and their approach to performance creative. Familiarise yourself with their key clients and campaigns, especially those that resonate with D2C and e-commerce brands. This will not only show your genuine interest but also help you speak their language during the interview.
✨Showcase Your Leadership Skills
As a Senior Influencer and Client Relations Manager, you'll need to demonstrate your ability to lead and mentor. Prepare examples of how you've successfully managed teams or accounts in the past. Highlight specific instances where your leadership made a difference, whether it was through coaching Account Managers or driving client success.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle client relationships. Think about potential scenarios you might face in this role, such as managing a difficult client or navigating a project setback. Practising your responses will help you articulate your thought process clearly and confidently.
✨Ask Insightful Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows you're not just interested in the role, but also in how you can contribute to and grow within Hambi Media. It’s a great way to demonstrate your enthusiasm and strategic thinking.
