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- Tasks: Manage client relationships and oversee performance creative projects for e-commerce brands.
- Company: Join Hambi Media, the UK's leading performance creative agency for D2C brands.
- Benefits: Enjoy competitive salary, 27 days holiday, flexible working, and career growth opportunities.
- Why this job: Be part of a dynamic team driving real impact in the e-commerce space.
- Qualifications: 2+ years in account management with strong communication and organisational skills.
- Other info: Fast-paced environment with opportunities for leadership and professional development.
The predicted salary is between 28000 - 36000 £ per year.
Hambi Media is the UK’s leading performance creative agency for D2C and e-commerce brands. With in-house strategy, production, UGC and design teams, we produce creative that doesn’t just look good - it drives growth.
We’ve delivered over £100M worth of performance creative across Meta and TikTok for brands like Heights, Surreal, 47 Skin, Mindful Chef and Nutrition Geeks. Our Account Managers sit at the heart of delivery - owning communication, keeping momentum high, and ensuring launches land cleanly and on time.
We’re looking for an Influencer & Client Relations Manager who is sharp, organised, and eager to learn - someone who thrives in fast-moving environments and enjoys being close to launches, creative and clients.
You’ll manage up to 5 accounts, acting as the day-to-day client lead across performance creative and UGC. You’ll work closely with Strategists, Media Buyers, Creatives and UGC teams to keep projects moving and clients confident.
This role is ideal for someone who wants to grow into a Senior Account Manager - learning how high-performing pods operate while owning their responsibilities with maturity and intent.
What you’ll be responsible for:
- Own day-to-day client communication across assigned accounts
- Lead client calls, updates, and launch check-ins with confidence
- Translate client goals into clear briefs, timelines, and action plans
- Coordinate internal teams (strategy, creative, production, UGC, media)
- Manage UGC workflows: briefs, timelines, creator coordination, delivery
- Keep projects on track across fast-paced launch cycles
- Provide clear performance context and campaign updates to clients
- Flag risks early and proactively propose solutions
- Act as a quality-control checkpoint before assets go live
- Champion client satisfaction, retention, and long-term trust
What you bring:
- 2+ years’ experience in account management, client services or project coordination (agency preferred)
- Exposure to UGC, social-first creative or performance marketing
- Strong communication skills - clear, calm, and confident with clients
- Organised, process-driven, and comfortable juggling multiple accounts
- Curiosity and eagerness to learn how performance creative drives growth
- Familiarity with Meta & TikTok ecosystems (conceptually, not buying)
- A proactive mindset - you don’t wait to be told
Who you are:
- Ownership-led - you take responsibility for outcomes
- Launch-minded - you enjoy pace, pressure and delivery moments
- Client-first - you build trust through clarity and follow-through
- Process-oriented - systems over chaos
- Coachable and ambitious - you want to grow into leadership
Benefits:
- Our incredible client base. We work with a wide range of companies, spanning multiple niches and continents.
- You will be part of a world-class team, made up of high-performing, motivated individuals.
- You will learn how brands succeed and grow revenue via Facebook, Instagram and Tiktok.
- 26 Days Paid Holiday (Extra holiday to have your birthday off).
- Ability to quickly progress into leadership roles in a fast-growing agency.
- Company pension scheme.
- Structured training and development.
- Lots of team building activities.
- Regular salary reviews and bonus incentives.
- Flexible working (ability to work abroad for 30 days at a time).
- Hybrid working (we have a beautiful office in Oval, Central London).
Influencer & Client Relations Manager employer: Soarwithus
Contact Detail:
Soarwithus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Influencer & Client Relations Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to slide into DMs. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Show off your personality! When you get the chance for an interview or a casual chat, let your true self shine through. Companies like Hambi Media want to see how you fit into their culture, so be authentic and engaging.
✨Tip Number 3
Prepare for those interviews! Research the company, understand their clients, and know their recent campaigns. This will not only impress them but also help you tailor your responses to show you’re the perfect fit for the Influencer & Client Relations Manager role.
✨Tip Number 4
Don’t forget to follow up! After any interaction, whether it’s an interview or a networking event, drop a quick thank-you note. It shows your enthusiasm and keeps you on their radar. Plus, we love seeing candidates who take initiative!
We think you need these skills to ace Influencer & Client Relations Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about working in influencer and client relations, so don’t hold back on sharing why this position speaks to you.
Tailor Your CV: Make sure your CV is tailored to highlight relevant experience. Focus on your account management skills and any exposure to UGC or performance marketing. We love seeing how your background aligns with what we do at Hambi Media!
Be Clear and Concise: In your written application, clarity is key. Use straightforward language and structure your thoughts logically. We appreciate a well-organised application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive, which is exactly what we’re looking for!
How to prepare for a job interview at Soarwithus
✨Know Your Stuff
Before the interview, dive deep into Hambi Media's work and their approach to performance creative. Familiarise yourself with their key clients and campaigns, especially on platforms like Meta and TikTok. This will not only show your genuine interest but also help you speak confidently about how you can contribute.
✨Showcase Your Communication Skills
As an Influencer & Client Relations Manager, strong communication is key. Prepare examples from your past experiences where you effectively managed client relationships or led successful projects. Be ready to demonstrate how you keep clients informed and engaged throughout the process.
✨Be Organised and Process-Driven
Hambi Media values organisation and a process-oriented mindset. Bring a clear plan for how you would manage multiple accounts and ensure timely delivery of projects. Discuss any tools or methods you use to stay organised and keep track of deadlines.
✨Embrace the Fast-Paced Environment
This role thrives in a fast-moving environment, so be prepared to discuss how you handle pressure and tight deadlines. Share specific instances where you've successfully navigated high-pressure situations, showcasing your ability to remain calm and focused while delivering results.
