UGC Creative Coordinator (Launch With Us)

Overview

Company: Launch With Us

Location: Remote

Reports to: Creative Strategist

Salary: $900–$1,350

Job Type: Full-time, Monday to Friday (9:00 AM – 5:30 PM)

Background

Launch With Us is one of the fastest-growing advertising agencies in the UK, specialising in e-commerce brands. Since our founding in 2021 by a team of seasoned leaders, we’ve rapidly expanded with a high-performing team of 10 A-Players. Over the past year, we’ve successfully managed over £8 million in Meta and TikTok ads, delivering profitable results for renowned clients such as Khanum’s, Lucy & Lola, Ovrload, DJK, Bubble Panda, and Watermans. As we continue to grow and expand our UGC creative offering, we’re now seeking a detail-driven Creative Coordinator (UGC) to own the execution and delivery of UGC content across client accounts.

This role is responsible for creator sourcing, pricing coordination, logistics, and timeline management — ensuring UGC flows smoothly from sourcing → delivery → editing, without strategists needing to chase creators or manage admin.

Responsibilities

• Manage creator operations end-to-end across multiple accounts.
• Source, shortlist, and book UGC creators aligned with each brand’s requirements.
• Maintain a reliable creator bench across niches, styles, and price points.
• Assess creators using clear criteria (availability, responsiveness, content quality, fit).
• Confirm creator rates, deliverables, timelines, and usage terms using our standard model.
• Handle creator outreach, onboarding, and ongoing communication.
• Keep creator details, rates, and agreements clearly documented and easy to reference.
• Receive approved briefs from the strategy team and translate them into clear creator instructions.
• Ensure creators fully understand expectations before filming begins.
• Track key milestones (brief sent → product shipped → filming → delivery → revisions).
• Run checklist-based QA on incoming content (format, clarity, brief alignment).
• Coordinate revisions with creators when required.
• Organise and deliver final assets to the editing team cleanly and on time.

How You’ll Work

You’ll operate within existing processes, templates, and tools (Notion, Slack, Google Drive, Frame.io). Creative direction, strategy, and performance analysis are handled by the Creative Strategist. You’re accountable for execution, coordination, and delivery — keeping timelines tight and output consistent.

Success Looks Like

• Creators are easy to work with, aligned, and on time.
• No missed deadlines or unclear deliverables.
• Strategists don’t have to chase creators or manage logistics.
• Creator pricing, timelines, and usage terms are clear and documented.
• UGC flows smoothly from sourcing → delivery → editing.

Main Requirements

• Strong organisation and follow-through — you don’t let projects drift.
• Clear, confident written communication (briefs, creator instructions, follow-ups).
• Comfort managing multiple creators, accounts, and timelines at once.
• Confidence enforcing standard terms, deadlines, and expectations professionally.
• Experience in UGC, influencer, or creator coordination is preferred — but not required if you’re highly organised and fast to learn.

Ideal Candidate Qualities

• You take full ownership of your area and love being the person who keeps things moving.
• You’re proactive, calm under pressure, and solutions-first.
• You enjoy operational work and take pride in clean systems and clear documentation.
• You’re excited about eCommerce and the creative that drives performance for fast-growing brands.

Benefits

You will be part of a world-class team made up of high-performing individuals. You will gain deep insight into how high-growth brands scale using creative strategy and paid social.