At a Glance
- Tasks: Manage client accounts and drive high-performing creative campaigns in a fast-paced environment.
- Company: Join one of the UK's fastest-growing performance agency groups with a dynamic culture.
- Benefits: Enjoy 27 days holiday, private health insurance, and opportunities for rapid career growth.
- Other info: Work in a vibrant Central London office with a focus on work-life balance.
- Why this job: Be part of a team that collaborates on innovative projects for leading D2C brands.
- Qualifications: 2+ years in account management with strong communication and commercial awareness.
The predicted salary is between 35000 - 44000 £ per year.
About the Soar Group
The Soar Group is one of the UK’s fastest-growing performance agency groups, home to three specialist agencies. Together, the group manages over £100M in ad spend, works with category-leading D2C brands, and operates the UK’s largest Creative Strategy department with design, production, strategy, and UGC all under one roof.
What Sets Us Apart
- Nominated for Meta’s Creative Diversity Award 2025, the only independent agency recognised.
- Highest independent agency spend on Meta in 2025.
- Official TikTok Agency Partner, Creative Partner, and one of the only TikTok Shop Partners across UK and US.
- Two production studios (London and Manchester).
- Creators of D2C Diaries, one of the UK’s leading eCommerce podcasts.
About the role:
We’re looking for an Account Manager who is commercially sharp, strategically minded, and builds strong, trusted relationships with clients and stakeholders. Someone who enjoys fast-paced environments and takes pride in driving real outcomes for clients.
You will manage up to 5 accounts, acting as the day-to-day client lead across performance creative. You will work closely with Strategists, Media Buyers, Creatives and UGC teams to deliver high-performing creative campaigns and keep clients confident at every stage. This role is ideal for someone who wants to grow into a Senior Account Manager - learning how high-performance teams operate while developing the commercial confidence and decision-making maturity to lead accounts at a higher level.
What You’ll Be Responsible For
- Own day-to-day client communication across assigned accounts.
- Lead client calls, updates, and check-ins with confidence and commercial context.
- Translate client goals into clear briefs, timelines, and action plans - with an eye on feasibility and margin.
- Act as the alignment point between client expectations and campaign delivery.
- Coordinate internal teams (strategy, creative, production, UGC) - driving accountability, not just chasing progress.
- Manage quality control across all deliverables.
- Provide clients with a clear, confident narrative around performance and commercials.
- Sign off on strategy before it reaches the client, ensuring commercial and delivery feasibility is validated.
- Flag risks early with a recommended course of action or solution.
- Protect account health - balancing client satisfaction, retention, and agency profitability.
What You Bring
- 2+ years' experience in account management, client services or project coordination (agency preferred).
- Exposure to UGC, social-first creative or performance marketing.
- Strong communication skills — clear, calm, and confident with clients and internally.
- Commercial awareness — you understand that great outcomes need to be profitable ones.
- Organised and process-driven, comfortable managing multiple accounts without losing grip on the details.
- Curiosity and eagerness to learn how performance creative drives growth.
- Familiarity with Meta & TikTok ecosystems (conceptually, not buying).
- A proactive, decision-led mindset — you move with intent, not just instruction.
Who You Are
- Outcome-led - you focus on results and see delivery through with purpose.
- Commercially aware - you understand the agency dynamic as well as the client’s needs.
- Alignment-driven - you bring teams and priorities together to keep things moving.
- Launch-minded - you’re comfortable with pace, pressure, and key delivery moments.
- Client-first - you build trust through clarity, honesty and follow-through.
- Process-oriented - you create structure and keep things running smoothly.
- Coachable and ambitious - you’re keen to grow into a role where you make decisions, not just support them.
Client Portfolio: Work with a diverse range of D2C and e-commerce brands, spanning multiple niches and continents.
Exceptional Team: Collaborate with a world-class team of motivated and high-performing individuals.
Career Growth: Enjoy opportunities for rapid career progression in a fast-growing agency.
Work-Life Balance: 27 days paid holiday (plus your birthday off), hybrid working, and flexibility to work abroad for up to 30 days.
Comprehensive Benefits: Private health and dental insurance, company pension scheme, and structured training programs.
Dynamic Culture: A fun, happiness-driven environment with regular team-building activities and a beautiful Central London office.
