At a Glance
- Tasks: Manage client relationships and oversee performance creative projects for exciting brands.
- Company: Join Hambi Media, the UK's top performance creative agency for e-commerce.
- Benefits: Enjoy competitive salary, 27 days holiday, and flexible remote work options.
- Why this job: Be part of a dynamic team driving growth for innovative brands on social media.
- Qualifications: 2+ years in account management with strong communication and organisational skills.
- Other info: Great opportunities for career progression and personal development in a fast-paced environment.
The predicted salary is between 35000 - 45000 £ per year.
Hambi Media is the UK’s leading performance creative agency for D2C and e-commerce brands. With in-house strategy, production, UGC and design teams, we produce creative that doesn’t just look good - it drives growth. We’ve delivered over £100M worth of performance creative across Meta and TikTok for brands like Heights, Surreal, 47 Skin, Mindful Chef and Nutrition Geeks. Our Account Managers sit at the heart of delivery – owning communication, keeping momentum high, and ensuring launches land cleanly and on time.
We’re looking for an Influencer & Client Relations Manager who is sharp, organised, and eager to learn – someone who thrives in fast-moving environments and enjoys being close to launches, creative and clients. You’ll manage up to 5 accounts, acting as the day-to-day client lead across performance creative and UGC. You’ll work closely with Strategists, Media Buyers, Creatives and UGC teams to keep projects moving and clients confident. This role is ideal for someone who wants to grow into a Senior Account Manager – learning how high-performing pods operate while owning their responsibilities with maturity and intent.
Responsibilities
- Own day-to-day client communication across assigned accounts
- Lead client calls, updates, and launch check-ins with confidence
- Translate client goals into clear briefs, timelines, and action plans
- Coordinate internal teams (strategy, creative, production, UGC, media)
- Manage UGC workflows: briefs, timelines, creator coordination, delivery
- Keep projects on track across fast-paced launch cycles
- Provide clear performance context and campaign updates to clients
- Flag risks early and proactively propose solutions
- Act as a quality-control checkpoint before assets go live
- Champion client satisfaction, retention, and long-term trust
What You Bring
- 2+ years’ experience in account management, client services or project coordination (agency preferred)
- Exposure to UGC, social-first creative or performance marketing
- Strong communication skills – clear, calm, and confident with clients
- Organised, process-driven, and comfortable juggling multiple accounts
- Curiosity and eagerness to learn how performance creative drives growth
- Familiarity with Meta & TikTok ecosystems (conceptually, not buying)
- A proactive mindset – you don’t wait to be told
Who You Are
- Ownership-led – you take responsibility for outcomes
- Launch-minded – you enjoy pace, pressure and delivery moments
- Client-first – you build trust through clarity and follow-through
- Process-oriented – systems over chaos
- Coachable and ambitious – you want to grow into leadership
Benefits
- Our incredible client base – wide range across niches and continents
- Part of a world-class team of high-performing, motivated individuals
- Learn how brands succeed and grow revenue via Facebook, Instagram and TikTok
- 26 Days Paid Holiday (extra holiday for birthday off)
- Ability to progress into leadership roles in a fast-growing agency
- Company pension scheme
- Structured training and development
- Lots of team building activities
- Regular salary reviews and bonus incentives
- Flexible working – work abroad for 30 days at a time
- Hybrid working – beautiful office in Oval, Central London
Influencer & Client Relations Manager in Manchester employer: Soar With Us
Contact Detail:
Soar With Us Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Influencer & Client Relations Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Hambi Media or similar agencies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best work in account management and UGC. When you apply through our website, include this portfolio to demonstrate how you can drive growth for our clients.
✨Tip Number 3
Prepare for the interview by understanding our clients and their needs. Research brands we've worked with and think about how you can contribute to their success. This will show us you're genuinely interested and ready to hit the ground running.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can leave a lasting impression. It shows you're keen and professional, which is exactly what we look for in an Influencer & Client Relations Manager.
We think you need these skills to ace Influencer & Client Relations Manager in Manchester
Some tips for your application 🫡
Show Your Passion for Performance Creative: When you're writing your application, let us see your enthusiasm for performance creative and how it drives growth. Share any relevant experiences or projects that highlight your understanding of UGC and social-first strategies.
Be Clear and Concise: We love a well-structured application! Make sure to keep your language clear and to the point. Use bullet points if necessary to outline your skills and experiences, especially those that align with the role of Influencer & Client Relations Manager.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the job. Mention how your past experiences make you a perfect fit for managing multiple accounts and leading client communications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive – a quality we really value!
How to prepare for a job interview at Soar With Us
✨Know Your Stuff
Before the interview, dive deep into Hambi Media's work and their approach to performance creative. Familiarise yourself with their key clients and campaigns, especially on platforms like Meta and TikTok. This will not only show your genuine interest but also help you speak confidently about how you can contribute.
✨Showcase Your Communication Skills
As an Influencer & Client Relations Manager, strong communication is key. Prepare examples of how you've effectively managed client relationships or led successful projects in the past. Be ready to demonstrate your ability to translate client goals into actionable plans during the interview.
✨Be Organised and Process-Driven
Highlight your organisational skills by discussing how you manage multiple accounts or projects simultaneously. Bring up specific tools or methods you use to keep everything on track. This will resonate well with their need for someone who thrives in fast-paced environments.
✨Embrace a Growth Mindset
Hambi Media values ambition and a desire to learn. Share your career aspirations and how you see yourself growing into a Senior Account Manager role. Discuss any relevant experiences where you've taken initiative or sought feedback to improve your skills.