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For Companies At a Glance
- Tasks: Coordinate employee lifecycle operations and enhance the onboarding experience.
- Company: Join Soar Group, the UK's fastest-growing performance agency with a vibrant culture.
- Benefits: 28 days holiday, flexible working, private health insurance, and team socials.
- Other info: Opportunity for career growth in a creative and supportive environment.
- Why this job: Be the heart of a dynamic team and shape an exceptional employee experience.
- Qualifications: 2+ years in HR coordination and a passion for people operations.
The predicted salary is between 30000 - 35000 £ per year.
Reports to: Head of Performance and Development
Location: Hybrid, Central London (Chalk Farm)
Compensation: Up to £35,000
KPI’s: New starter experience | Process accuracy | Task turnaround
The Opportunity
We're looking for a brilliant operator to be the heart of Soar Group's in-house people function. Soar Group is the UK's fastest-growing performance agency group - Hambi Media, For You Advertising, and Soar With Us. We're around 100 people across London and remote, and the lifecycle activity that keeps a group this size running well has become a craft in its own right.
This is the operational spine of the people function - for someone who genuinely enjoys making things run. Contracts out cleanly. A memorable onboarding experience. Comms that land in the right tone. The hundred small things most companies forget, and then wonder why culture feels flat. You'll partner closely with the Head of Performance and Development and the Senior Talent Partner to deliver an industry leading employee experience.
What Sets Us Apart
- Nominated for Meta's Creative Diversity Award 2025, the only independent agency recognised
- Highest independent agency spend on Meta in 2025
- Official TikTok Agency Partner, Creative Partner, and one of the only TikTok Shop Partners across UK and US
- Two production studios (London and Manchester)
- Creators of D2C Diaries, one of the UK's leading eCommerce podcasts
- Partnered with Meta, TikTok, Foreplay, and Triple Whale
What You'll Own
- Employee Lifecycle Operations
- Issue and manage employment contracts and offer letters across the group
- Run reference checks, right-to-work compliance, and background screening
- Coordinate payroll inputs and benefits administration with our external partners
- Manage leavers with the same care as joiners
- Track attendance and coordinate training activity
- Recruitment Operations
- Support the Senior Talent Partner with interview scheduling, candidate communications, and ATS hygiene
- Be the first point of contact for candidate logistics to ensure every candidate has a smooth, professional experience regardless of outcome
- Maintain recruitment data integrity so reporting reflects reality
- Employee Experience
- Draft and send operational internal comms - joiners, leavers, policy updates, milestone moments
- Co-own the social committee - team events, celebrations, the moments that hold a culture together
- Office management for our Chalk Farm home: supplier relationships, the feel of the space, making it a place people want to be in
- Work closely with the marketing team to develop content for our social media channels that promotes the group as a great place to work
Requirements
This role demands someone genuinely organised, warm, and detail-obsessed - with real care for the craft of coordination and the people it serves.
Must-Have:
- 2+ years in HR coordination, people operations, or talent coordination
- Genuinely organised. Things don't fall through the cracks with you
- Warm, direct communicator. You can write a leaver announcement and a contract clarification in the same day and get the tone right for both
- Care for the small things — first-day welcome, the right Slack intro, a contract that arrived on time
- Comfortable using AI as part of your day-to-day workflow
Nice-to-Have:
- Creative, agency, or media environment experience
- Multi-entity or multi-brand admin exposure
- CIPD Level 3 (or working towards it)
- Event coordination experience
What Success Looks Like:
In your first 3 months:
- Every new starter across the group has a day-one experience that feels deliberate and high-standard
- Contracts, references, and onboarding admin are running cleanly with zero slips
- You've built trusted relationships across the group
- You’re proactively identifying stories to evangelise our employer brand
By month 6:
- Lifecycle operations run so well they're invisible - the highest compliment this work can receive
- You've co-launched at least one meaningful culture moment that team members talk about
- You're operationally independent, trusted to run coordination with minimal oversight
- You've identified at least two process improvements that have made the function measurably better
Benefits
- 28 days paid holiday including birthday leave, Christmas Eve and New Year's Eve
- Long-service holiday scheme: 1 extra day per year of service after 2 years
- Flexible and hybrid working (2 days in office)
- Regular team socials
- Private Health and life insurance
- Company pension scheme
- Work abroad for 1 month a year
Talent Coordinator in London employer: Soar With Us
Contact Detail:
Soar With Us Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Talent Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Tailor your responses to show how you align with their mission. We want to see that you’re not just a fit on paper but also a great cultural match!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. The more comfortable you are speaking about your experiences, the better you'll come across during the real deal.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression. It shows you’re genuinely interested and appreciate the opportunity to chat with them.
We think you need these skills to ace Talent Coordinator in London
Some tips for your application 🫡
Show Your Organisational Skills: We want to see how organised you are right from the start! Make sure your application is neat, well-structured, and free of typos. Highlight any experience that showcases your attention to detail and ability to keep things running smoothly.
Be Warm and Personable: As a Talent Coordinator, communication is key! Use a friendly tone in your application to reflect your warm personality. We love candidates who can connect with people, so let your genuine self shine through in your writing.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to our job description. Mention specific experiences that relate to the role and show us why you’re the perfect fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it shows you’re keen on joining our awesome team!
How to prepare for a job interview at Soar With Us
✨Know Your Stuff
Before the interview, dive deep into Soar Group's values and culture. Understand their approach to employee experience and how they operate as a performance agency. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Showcase Your Organisational Skills
As a Talent Coordinator, being organised is key. Prepare examples from your past experiences where your attention to detail made a difference. Whether it’s managing onboarding processes or coordinating events, have specific stories ready to demonstrate your skills.
✨Communicate Warmly and Clearly
Practice articulating your thoughts in a warm and direct manner. Since you'll be handling sensitive communications like leaver announcements and contract clarifications, showing that you can adjust your tone appropriately will be crucial. Consider role-playing with a friend to refine your delivery.
✨Be Ready to Discuss Process Improvements
Think about times when you've identified inefficiencies in previous roles. Be prepared to discuss these examples and how you implemented changes. Soar Group values operational excellence, so showcasing your proactive mindset will definitely set you apart.