At a Glance
- Tasks: Lead high-growth DTC accounts and manage a team of Account Managers.
- Company: Join one of the UK's fastest-growing performance agency groups.
- Benefits: £40,000 – £50,000 salary, 27 days holiday, and comprehensive benefits.
- Other info: Remote-first role with excellent career growth opportunities.
- Why this job: Work with top D2C brands and make a real impact in e-commerce.
- Qualifications: 4+ years in agency account management and strong leadership skills.
The predicted salary is between 40000 - 50000 € per year.
Function: Performance Creative | Account Leadership | Pod Management
Reports to: Account Director
Location: Remote-first (1 day per month in-office - Hambi Media HQ, Oval, London)
Compensation: £40,000 – £50,000 + Bonus + Benefits + 27 Days Holiday
About the Soar Group
The Soar Group is one of the UK’s fastest-growing performance agency groups, home to three specialist agencies:
- Hambi Media: Performance creative agency for Meta, delivering High Production, UGC, and Static ads.
- For You Advertising: The UK’s #1 independent TikTok agency, specialising in TikTok paid media, TikTok Shop, and creator-led content at scale.
- Soar With Us: Paid social and paid search, managing media buying and growth strategy across the group’s client portfolio.
Together, the group manages over £100M in ad spend, works with category-leading D2C brands, and operates the UK’s largest Creative Strategy department with design, production, strategy, and UGC all under one roof.
What Sets Us Apart
- Nominated for Meta’s Creative Diversity Award 2025, the only independent agency recognised.
- Highest independent agency spend on Meta in 2025.
- Official TikTok Agency Partner, Creative Partner, and one of the only TikTok Shop Partners across UK and US.
- Two production studios (London and Manchester).
- Creators of D2C Diaries, one of the UK’s leading eCommerce podcasts.
Requirements
We are looking for someone deeply embedded in the DTC/ecommerce world. You understand:
- Performance creative
- Paid social growth
- E-commerce launch cycles
- Creative testing velocity
- Scaling consumer brands
- Retention and revenue conversations
- How fast-moving founders operate
You’ve likely worked with e-commerce brands before and know the pace, pressure, and expectations that come with scaling them. This role is for someone who can confidently lead high-growth DTC accounts while managing and elevating a pod of Account Managers underneath them.
Client & Commercial Leadership:
- Own senior relationships across larger, higher-impact accounts
- Lead strategic client conversations, performance reviews and planning
- Guide clients through launches, pivots and scale moments
- Spot upsell, retention and growth opportunities
Pod & People Management:
- Line-manage Account Managers within your pod
- Coach AMs on communication, organisation and client ownership
- Raise delivery standards across accounts and workflows
- Support hiring, onboarding and development of AMs
Delivery & Quality Control:
- Oversee UGC and creative workflows across the pod
- Ensure launches are planned, resourced and executed cleanly
- Act as escalation point for delivery or client risk
- Maintain consistency across processes and client experience
What you bring:
- 4+ years’ experience in agency account management
- Proven experience managing or mentoring Account Managers
- Strong understanding of performance creative, UGC and launch cycles
- Confidence running senior client conversations independently
- Commercial awareness — retention, margin, and growth matter to you
- Calm authority — clients and teams trust your judgment
Who you are:
- A true manager - you enjoy leading people, not just accounts
- Standards-driven - you care about quality and consistency
- Accountable - you own outcomes across your pod
- Structured and decisive - you bring order and clarity
- A role model - AMs learn by watching how you operate
Benefits:
- Client Portfolio: Work with a diverse range of D2C and e-commerce brands, spanning multiple niches and continents.
- Exceptional Team: Collaborate with a world-class team of motivated and high-performing individuals.
- Career Growth: Enjoy opportunities for rapid career progression in a fast-growing agency.
- Work-Life Balance: 27 days paid holiday (plus your birthday off), hybrid working, and flexibility to work abroad for up to 30 days.
- Comprehensive Benefits: Private health and dental insurance, company pension scheme, and structured training programmes.
- Remote working with 1 day a month in London Head Office.
E-commerce Senior Account Manager in London employer: Soar With Us
The Soar Group is an exceptional employer, offering a dynamic and supportive work environment for E-commerce Senior Account Managers. With a focus on career growth, employees benefit from working with a diverse portfolio of D2C brands while enjoying a flexible remote-first approach, generous holiday allowance, and comprehensive benefits including private health insurance. Join a team that values creativity and collaboration, and be part of one of the UK's fastest-growing performance agency groups.
StudySmarter Expert Advice🤫
We think this is how you could land E-commerce Senior Account Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the e-commerce space. Attend industry events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your expertise! Create a portfolio or a personal website that highlights your achievements in account management and performance creative. This is your chance to shine and demonstrate how you can add value to potential employers.
✨Tip Number 3
Prepare for interviews by researching the company and its clients. Understand their challenges and think about how you can help them grow. Tailor your answers to show you’re not just another candidate, but the perfect fit for their team.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining us. Plus, it gives you a better chance to stand out in the crowd. Don’t miss out on the opportunity to soar with us!
We think you need these skills to ace E-commerce Senior Account Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of E-commerce Senior Account Manager. Highlight your experience in agency account management and any specific achievements in the DTC/ecommerce world that align with what we're looking for.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about performance creative and how your skills can help elevate our clients' brands. Be genuine and let your personality come through!
Showcase Relevant Experience:When filling out your application, don’t just list your past jobs. Instead, focus on specific projects or campaigns you've worked on that demonstrate your understanding of performance creative and client management. We want to see how you’ve made an impact!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Soar With Us
✨Know Your E-commerce Stuff
Make sure you brush up on the latest trends in e-commerce and performance creative. Be ready to discuss your experience with DTC brands and how you've helped them scale. This shows you're not just familiar with the industry, but that you can bring real value to the table.
✨Showcase Your Leadership Skills
As a Senior Account Manager, you'll be leading a team of Account Managers. Prepare examples of how you've successfully managed teams in the past, focusing on coaching and elevating others. Highlight your ability to maintain high standards and deliver quality results.
✨Prepare for Client Conversations
Expect to engage in strategic discussions about client performance and growth opportunities. Think of specific instances where you've led such conversations and the outcomes. This will demonstrate your confidence and commercial awareness, which are crucial for this role.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company's approach to performance creative and their expectations for the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
