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- Tasks: Lead creative projects and manage high-value accounts for top D2C brands.
- Company: Join Hambi Media, the UK's leading performance creative agency.
- Benefits: Enjoy 27 days holiday, private health insurance, and flexible remote work.
- Other info: Fast career growth opportunities in a dynamic and supportive environment.
- Why this job: Make a real impact while collaborating with a world-class team.
- Qualifications: 4+ years in agency account management and strong leadership skills.
The predicted salary is between 45000 - 55000 £ per year.
Function: Performance Creative | Account Leadership | Pod Management
Reports to: Account Director
Location: Remote-first (1 day per month in-office - Hambi Media HQ, Oval, London)
Compensation: £45,000 – £55,000 + Bonus + Benefits + 27 Days Holiday
Overview:
Hambi Media is the UK's leading performance creative agency for D2C and e-commerce brands. With in-house strategy, production, UGC and design teams, we produce creative that doesn't just look good - it drives growth. We've delivered over £100M worth of performance creative across Meta and TikTok for brands like Heights, Surreal, 47 Skin, Mindful Chef and Nutrition Geeks. Our Account Managers sit at the heart of delivery - owning communication, keeping momentum high, and ensuring launches land cleanly and on time.
About the role:
We're hiring a Senior Account Manager to strengthen our middle management layer and lead pods at a higher standard. This role blends client leadership, team management, and delivery ownership. You'll oversee a small group of high-value accounts while coaching Account Managers to perform consistently and confidently. You are not just "good with clients" - you know how to run accounts, lead people, and raise standards.
Requirements
What you'll be responsible for:
- Client & Commercial Leadership: Own senior relationships across larger, higher-impact accounts. Lead strategic client conversations, performance reviews and planning. Guide clients through launches, pivots and scale moments. Spot upsell, retention and growth opportunities.
- Pod & People Management: Line-manage Account Managers within your pod. Coach AMs on communication, organisation and client ownership. Raise delivery standards across accounts and workflows. Support hiring, onboarding and development of AMs.
- Delivery & Quality Control: Oversee UGC and creative workflows across the pod. Ensure launches are planned, resourced and executed cleanly. Act as escalation point for delivery or client risk. Maintain consistency across processes and client experience.
What you bring:
- 4+ years' experience in agency account management.
- Proven experience managing or mentoring Account Managers.
- Strong understanding of performance creative, UGC and launch cycles.
- Confidence running senior client conversations independently.
- Commercial awareness — retention, margin, and growth matter to you.
- Calm authority — clients and teams trust your judgment.
Who you are:
- A true manager - you enjoy leading people, not just accounts.
- Standards-driven - you care about quality and consistency.
- Accountable - you own outcomes across your pod.
- Structured and decisive - you bring order and clarity.
- A role model - AMs learn by watching how you operate.
Benefits:
- Client Portfolio: Work with a diverse range of D2C and e-commerce brands, spanning multiple niches and continents.
- Exceptional Team: Collaborate with a world-class team of motivated and high-performing individuals.
- Career Growth: Enjoy opportunities for rapid career progression in a fast-growing agency.
- Work-Life Balance: 27 days paid holiday (plus your birthday off), hybrid working, and flexibility to work abroad for up to 30 days.
- Comprehensive Benefits: Private health and dental insurance, company pension scheme, and structured training programs.
- Remote working with 1 day a month in London Head Office.
Creative Project Manager in London employer: Soar With Us
Contact Detail:
Soar With Us Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Creative Project Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work in project management and performance creative. Make it visually appealing and easy to navigate – this is your chance to shine!
✨Tip Number 3
Prepare for interviews by researching the company and its clients. Understand their needs and think about how you can add value. Tailor your answers to show you’re the perfect fit for their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Creative Project Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Creative Project Manager role. Highlight your experience in agency account management and how it aligns with our needs at Hambi Media. We want to see how you can bring your unique flair to our team!
Showcase Your Leadership Skills: Since this role involves managing Account Managers, it's crucial to demonstrate your leadership experience. Share specific examples of how you've coached or mentored others in previous roles. We love seeing how you inspire and elevate those around you!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to convey your achievements and skills. We appreciate a well-structured application that makes it easy for us to see why you're the perfect fit for the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our awesome team at Hambi Media!
How to prepare for a job interview at Soar With Us
✨Know Your Stuff
Before the interview, dive deep into Hambi Media's work and their approach to performance creative. Familiarise yourself with their key clients and campaigns, especially those that resonate with D2C and e-commerce brands. This will not only show your genuine interest but also help you speak their language during the interview.
✨Showcase Your Leadership Skills
As a Creative Project Manager, you'll need to demonstrate your ability to lead and mentor others. Prepare examples from your past experiences where you've successfully managed teams or guided Account Managers. Highlight how you raised standards and improved delivery processes, as this aligns perfectly with what they’re looking for.
✨Be Ready for Client Scenarios
Expect questions about handling client relationships and managing expectations. Think of specific instances where you navigated challenging conversations or turned around a difficult situation. This will showcase your calm authority and commercial awareness, which are crucial for the role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about their approach to team management or how they measure success in client relationships. This not only shows your enthusiasm for the role but also gives you valuable insights into their culture and expectations.