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For Companies At a Glance
- Tasks: Manage UGC workflows and ensure timely delivery across multiple accounts.
- Company: Join Hambi Media, the UK's leading performance creative agency for D2C brands.
- Benefits: Competitive salary, remote work, and a chance to grow in a dynamic team.
- Why this job: Be part of a fast-paced environment where your organisational skills make a real impact.
- Qualifications: Experience with UGC creators and strong communication skills are essential.
- Other info: Exciting opportunity for career growth in a creative and operational role.
The predicted salary is between 1400 - 2000 £ per month.
About Hambi
Hambi Media is the UK’s leading performance creative agency for D2C and e-commerce brands. With in-house strategy, production, UGC and design teams, we deliver creative that doesn’t just look great – it performs. We’ve produced over £100M worth of creative across Meta and TikTok for brands including Heights, Surreal, 47 Skin, Mindful Chef and Nutrition Geeks. As the creative engine for ambitious brands, we combine creative craft with commercial clarity. Our Account Managers sit at the centre of this work, supported by strong operations to keep high-volume delivery running smoothly. This role is a key part of that foundation.
The Role
As our UGC Operations Coordinator, you will manage the end-to-end UGC workflow across 5–10 high-volume accounts. You will be responsible for creator communication, deliverable tracking, and ensuring all UGC assets move through the pipeline accurately and on time. This is a fast-paced, detail-focused role suited to someone who thrives on structure, communication and operational organisation.
What You’ll Do
- Own the UGC Pipeline
- Track 30-60 active creators across multiple accounts
- Escalate risks or delays early to AMs
- Complete first-round QC for completeness (no creative judgement)
- Manage all communication with UGC creators from briefing to delivery
- Maintain accurate Notion trackers across all assigned accounts
- Update deadlines, statuses and documentation in real time
- Ensure folders, files and naming conventions are organised
- Coordinate with editors and Creative Coordinators to keep workflows moving
- Provide weekly operational updates
- Keep workflows unblocked
- Remove administrative and operational load from AMs
Tools You’ll Use
- Notion
- Slack
- GDrive
- Frame.io
What We’re Looking For
Must-Haves
- Experience managing UGC creators
- Strong written communication
- High organisation and attention to detail
- Ability to manage high-volume workflow
- Experience in coordination, operations or project support
- Proactive communicator and problem-solver
Nice-to-Haves
- DTC/e-commerce or creative agency experience
- Understanding of UGC production workflows
- Experience using Frame.io
What Success Looks Like
- 30 Days: Confident in Hambi systems, workflows and creator communication
- 60 Days: Running UGC operations independently across multiple accounts
- 90 Days: Confidently liaising between Account Managers and creators with frequent communication and follow-ups, ensuring on-time delivery
Join Hambi
This is an opportunity to join one of the UK’s most effective performance creative teams. If you thrive in fast-moving environments and enjoy keeping operations running at a high standard, we’d love to speak with you.
Junior Project Manager employer: Soar With Us
Contact Detail:
Soar With Us Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Project Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Hambi or similar agencies. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching Hambi's projects and values. Show us you understand our creative approach and how you can contribute to our success.
✨Tip Number 3
Practice your communication skills! As a Junior Project Manager, you'll need to keep everyone in the loop. Role-play with a friend to nail down your delivery.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you're serious about joining the Hambi team.
We think you need these skills to ace Junior Project Manager
Some tips for your application 🫡
Show Off Your Communication Skills: Since strong written communication is a must-have for this role, make sure your application reflects that. Use clear and concise language, and don’t shy away from showcasing your ability to communicate effectively.
Highlight Your Organisational Skills: We love a detail-oriented person! In your application, mention any experience you have with managing workflows or keeping track of multiple projects. This will show us that you can handle the high-volume tasks we throw your way.
Tailor Your Experience to UGC Management: If you've worked with UGC creators before, let us know! Share specific examples of how you’ve managed creator communication or tracked deliverables. This will help us see how you fit into our fast-paced environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive!
How to prepare for a job interview at Soar With Us
✨Know Your UGC Inside Out
Make sure you understand the ins and outs of User Generated Content (UGC) workflows. Familiarise yourself with how UGC fits into the broader picture of e-commerce and D2C brands. This will help you speak confidently about your experience and how it relates to the role.
✨Show Off Your Organisational Skills
Since this role requires high organisation and attention to detail, prepare examples that showcase your ability to manage multiple tasks effectively. Think of specific instances where you successfully tracked deliverables or managed workflows, and be ready to discuss them.
✨Communicate Like a Pro
Strong written communication is a must-have for this position. Practice articulating your thoughts clearly and concisely. You might even want to draft a few emails or messages that you would send to creators or Account Managers to demonstrate your communication style.
✨Be Proactive and Problem-Solving
During the interview, highlight your proactive approach to challenges. Share examples of how you've identified potential issues before they became problems and what steps you took to resolve them. This will show that you're not just reactive but also a forward-thinking team player.