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- Tasks: Manage client relationships and oversee performance creative projects for exciting brands.
- Company: Join Hambi Media, the UK's top performance creative agency for e-commerce.
- Benefits: Enjoy competitive salary, 27 days holiday, and flexible working options.
- Why this job: Be part of a dynamic team driving growth for innovative brands on social media.
- Qualifications: 2+ years in account management with strong communication and organisational skills.
- Other info: Fast-paced environment with opportunities for leadership and professional development.
The predicted salary is between 28000 - 36000 £ per year.
Hambi Media is the UK’s leading performance creative agency for D2C and e-commerce brands. With in-house strategy, production, UGC and design teams, we produce creative that doesn’t just look good - it drives growth.
We’ve delivered over £100M worth of performance creative across Meta and TikTok for brands like Heights, Surreal, 47 Skin, Mindful Chef and Nutrition Geeks. Our Account Managers sit at the heart of delivery - owning communication, keeping momentum high, and ensuring launches land cleanly and on time.
We’re looking for an Influencer & Client Relations Manager who is sharp, organised, and eager to learn - someone who thrives in fast-moving environments and enjoys being close to launches, creative and clients.
You’ll manage up to 5 accounts, acting as the day-to-day client lead across performance creative and UGC. You’ll work closely with Strategists, Media Buyers, Creatives and UGC teams to keep projects moving and clients confident.
This role is ideal for someone who wants to grow into a Senior Account Manager - learning how high-performing pods operate while owning their responsibilities with maturity and intent.
What you’ll be responsible for:
- Own day-to-day client communication across assigned accounts
- Lead client calls, updates, and launch check-ins with confidence
- Translate client goals into clear briefs, timelines, and action plans
- Coordinate internal teams (strategy, creative, production, UGC, media)
- Manage UGC workflows: briefs, timelines, creator coordination, delivery
- Keep projects on track across fast-paced launch cycles
- Provide clear performance context and campaign updates to clients
- Flag risks early and proactively propose solutions
- Act as a quality-control checkpoint before assets go live
- Champion client satisfaction, retention, and long-term trust
What you bring:
- 2+ years’ experience in account management, client services or project coordination (agency preferred)
- Exposure to UGC, social-first creative or performance marketing
- Strong communication skills - clear, calm, and confident with clients
- Organised, process-driven, and comfortable juggling multiple accounts
- Curiosity and eagerness to learn how performance creative drives growth
- Familiarity with Meta & TikTok ecosystems (conceptually, not buying)
- A proactive mindset - you don’t wait to be told
Who you are:
- Ownership-led - you take responsibility for outcomes
- Launch-minded - you enjoy pace, pressure and delivery moments
- Client-first - you build trust through clarity and follow-through
- Process-oriented - systems over chaos
- Coachable and ambitious - you want to grow into leadership
Benefits:
- Our incredible client base. We work with a wide range of companies, spanning multiple niches and continents.
- You will be part of a world-class team, made up of high-performing, motivated individuals.
- You will learn how brands succeed and grow revenue via Facebook, Instagram and Tiktok.
- 26 Days Paid Holiday (Extra holiday to have your birthday off).
- Ability to quickly progress into leadership roles in a fast-growing agency.
- Company pension scheme.
- Structured training and development.
- Lots of team building activities.
- Regular salary reviews and bonus incentives.
- Flexible working (ability to work abroad for 30 days at a time).
- Hybrid working (we have a beautiful office in Oval, Central London).
Influencer & Client Relations Manager employer: Soar With Us
Contact Detail:
Soar With Us Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Influencer & Client Relations Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry on LinkedIn or through mutual connections. A friendly message can go a long way in getting your foot in the door.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Show us you know what we do and how you can contribute to our success. Tailor your answers to highlight your relevant experience!
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the Influencer & Client Relations Manager role. Keep it concise, confident, and focused on how you can drive growth for our clients.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team.
We think you need these skills to ace Influencer & Client Relations Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about working in influencer and client relations, so don’t hold back on sharing why this position speaks to you.
Tailor Your Experience: Make sure to highlight your relevant experience in account management or project coordination. We’re looking for someone who can juggle multiple accounts, so give us examples of how you’ve successfully managed similar responsibilities in the past.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your communication is organised and easy to follow. This will show us that you can communicate effectively with clients, just like we need you to!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Hambi Media and what we do!
How to prepare for a job interview at Soar With Us
✨Know Your Stuff
Before the interview, dive deep into Hambi Media's work and their approach to performance creative. Familiarise yourself with their key clients and campaigns, especially on platforms like Meta and TikTok. This will not only show your genuine interest but also help you speak confidently about how you can contribute.
✨Showcase Your Communication Skills
As an Influencer & Client Relations Manager, strong communication is key. Prepare examples from your past experiences where you effectively managed client relationships or led successful projects. Be ready to demonstrate how you keep clients informed and engaged, especially during fast-paced launch cycles.
✨Be Organised and Process-Driven
Hambi Media values organisation and process. Bring a clear plan for how you would manage multiple accounts and workflows. You might even want to outline a mock timeline for a project to showcase your ability to juggle tasks while keeping everything on track.
✨Embrace Curiosity and Learning
Express your eagerness to learn and grow within the role. Share specific areas of performance creative or UGC that you're excited to explore further. This shows that you're not just looking for a job, but are genuinely interested in developing your skills and contributing to the team's success.
