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- Tasks: Manage client accounts, ensuring smooth communication and project delivery.
- Company: Join Hambi Media, the UK's top performance creative agency for D2C brands.
- Benefits: Enjoy 26 days paid holiday, flexible working, and opportunities for rapid career growth.
- Why this job: Be at the forefront of creative launches and make a real impact on brand success.
- Qualifications: 2+ years in account management with strong communication and organisational skills.
- Other info: Work in a dynamic team with structured training and exciting team-building activities.
The predicted salary is between 36000 - 60000 £ per year.
Hambi Media is the UK’s leading performance creative agency for D2C and e-commerce brands. With in-house strategy, production, UGC and design teams, we produce creative that drives growth. We’ve delivered over £100M worth of performance creative across Meta and TikTok for brands like Heights, Surreal, 47 Skin, Mindful Chef and Nutrition Geeks.
Our UGC Account Managers sit at the heart of delivery - owning communication, keeping momentum high, and ensuring launches land cleanly and on time.
We’re looking for an UGC Account Manager who is sharp, organised, and eager to learn - someone who thrives in fast-moving environments and enjoys being close to launches, creative and clients. You’ll manage up to 5 accounts, acting as the day-to-day client lead across performance creative and UGC. You’ll work closely with Strategists, Media Buyers, Creatives and UGC teams to keep projects moving and clients confident. This role is ideal for someone who wants to grow into a Senior Account Manager - learning how high-performing pods operate while owning their responsibilities with maturity and intent.
What You’ll Be Responsible For:
- Own day-to-day client communication across assigned accounts
- Lead client calls, updates, and launch check-ins with confidence
- Translate client goals into clear briefs, timelines, and action plans
- Coordinate internal teams (strategy, creative, production, UGC, media)
- Manage UGC workflows: briefs, timelines, creator coordination, delivery
- Keep projects on track across fast-paced launch cycles
- Provide clear performance context and campaign updates to clients
- Flag risks early and proactively propose solutions
- Act as a quality-control checkpoint before assets go live
- Champion client satisfaction, retention, and long-term trust
What You Bring:
- 2+ years’ experience in account management, client services or project coordination (agency preferred)
- Exposure to UGC, social-first creative or performance marketing
- Strong communication skills - clear, calm, and confident with clients
- Organised, process-driven, and comfortable juggling multiple accounts
- Curiosity and eagerness to learn how performance creative drives growth
- Familiarity with Meta & TikTok ecosystems (conceptually, not buying)
- A proactive mindset - you don’t wait to be told
Who You Are:
- Ownership-led - you take responsibility for outcomes
- Launch-minded - you enjoy pace, pressure and delivery moments
- Client-first - you build trust through clarity and follow-through
- Process-oriented - systems over chaos
- Coachable and ambitious - you want to grow into leadership
Benefits:
- Our incredible client base. We work with a wide range of companies, spanning multiple niches and continents.
- You will be part of a world-class team, made up of high-performing, motivated individuals.
- You will learn how brands succeed and grow revenue via Facebook, Instagram and Tiktok.
- 26 Days Paid Holiday (Extra holiday to have your birthday off).
- Ability to quickly progress into leadership roles in a fast-growing agency.
- Company pension scheme.
- Structured training and development.
- Lots of team building activities.
- Regular salary reviews and bonus incentives.
- Flexible working (ability to work abroad for 30 days at a time).
- Hybrid working (we have a beautiful office in Oval, Central London).
UGC Account Manager in Bristol employer: Soar With Us
Contact Detail:
Soar With Us Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UGC Account Manager in Bristol
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work, especially if you’ve got experience in UGC or performance marketing. Share it during interviews or even on social media to catch the eye of potential employers.
✨Tip Number 3
Prepare for those interviews! Research the company and its clients, and come armed with questions that show you’re genuinely interested. Practice your responses to common questions, but keep it natural – we want to see the real you!
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining us. Tailor your application to highlight how your experience aligns with the UGC Account Manager role – let’s make it happen!
We think you need these skills to ace UGC Account Manager in Bristol
Some tips for your application 🫡
Show Your Passion for UGC: When you're writing your application, let your enthusiasm for User-Generated Content shine through. We want to see that you’re not just ticking boxes but genuinely excited about the role and how it fits into the world of performance creative.
Tailor Your Experience: Make sure to highlight your relevant experience in account management or project coordination. We love seeing how your past roles have prepared you for managing multiple accounts and working closely with clients, so don’t hold back!
Be Clear and Concise: In your application, clarity is key! Use straightforward language to communicate your skills and experiences. We appreciate a well-structured application that gets straight to the point without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. Plus, it shows you’re keen to join us at Hambi Media!
How to prepare for a job interview at Soar With Us
✨Know Your UGC Inside Out
Before the interview, dive deep into understanding User-Generated Content (UGC) and its impact on performance marketing. Familiarise yourself with successful campaigns on platforms like Meta and TikTok, especially those relevant to Hambi Media's clients. This will help you speak confidently about how UGC drives growth.
✨Showcase Your Organisational Skills
As an UGC Account Manager, you'll need to juggle multiple accounts. Prepare examples from your past experience where you've successfully managed projects or client communications. Highlight your process-driven approach and how it led to successful outcomes, demonstrating that you can keep projects on track.
✨Communicate with Confidence
Practice articulating your thoughts clearly and calmly. During the interview, be ready to discuss how you would lead client calls and updates. Use role-play scenarios to simulate client interactions, showcasing your ability to build trust and maintain clarity in communication.
✨Be Proactive and Solution-Oriented
Prepare to discuss situations where you've identified potential risks early and proposed effective solutions. This proactive mindset is crucial for the role. Think of specific examples that demonstrate your ability to anticipate challenges and keep projects moving smoothly.
