Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead high-value accounts and coach a team of Account Managers to success.
- Company: Hambi Media, the UK's top performance creative agency for D2C brands.
- Benefits: 27 days holiday, hybrid work, private health insurance, and rapid career growth.
- Why this job: Join a dynamic team and make a real impact on exciting e-commerce brands.
- Qualifications: 4+ years in account management with strong leadership skills.
- Other info: Enjoy a fun, collaborative culture in a beautiful Central London office.
The predicted salary is between 36000 - 60000 £ per year.
Hambi Media is the UK's leading performance creative agency for D2C and e-commerce brands. With in-house strategy, production, UGC and design teams, we produce creative that doesn't just look good - it drives growth. We've delivered over £100M worth of performance creative across Meta and TikTok for brands like Heights, Surreal, 47 Skin, Mindful Chef and Nutrition Geeks.
Our Account Managers sit at the heart of delivery - owning communication, keeping momentum high, and ensuring launches land cleanly and on time.
About The Role
We're hiring a Senior Account Manager to strengthen our middle management layer and lead pods at a higher standard. This role blends client leadership, team management, and delivery ownership. You'll oversee a small group of high-value accounts while coaching Account Managers to perform consistently and confidently. You are not just good with clients - you know how to run accounts, lead people, and raise standards.
Responsibilities
- Client & Commercial Leadership
- Own senior relationships across larger, higher-impact accounts
- Lead strategic client conversations, performance reviews and planning
- Guide clients through launches, pivots and scale moments
- Spot upsell, retention and growth opportunities
- Pod & People Management
- Line-manage Account Managers within your pod
- Coach AMs on communication, organisation and client ownership
- Raise delivery standards across accounts and workflows
- Support hiring, onboarding and development of AMs
- Delivery & Quality Control
- Oversee UGC and creative workflows across the pod
- Ensure launches are planned, resourced and executed cleanly
- Act as escalation point for delivery or client risk
- Maintain consistency across processes and client experience
What You Bring
- 4+ years experience in agency account management
- Proven experience managing or mentoring Account Managers
- Strong understanding of performance creative, UGC and launch cycles
- Confidence running senior client conversations independently
- Commercial awareness - retention, margin, and growth matter to you
Who You Are
- A true manager - you enjoy leading people, not just accounts
- Standards-driven - you care about quality and consistency
- Accountable - you own outcomes across your pod
- Structured and decisive - you bring order and clarity
- A role model - AMs learn by watching how you operate
Benefits
- Client Portfolio: Work with a diverse range of D2C and e-commerce brands, spanning multiple niches and continents.
- Exceptional Team: Collaborate with a world-class team of motivated and high-performing individuals.
- Career Growth: Enjoy opportunities for rapid career progression in a fast-growing agency.
- Work-Life Balance: 27 days paid holiday (plus your birthday off), hybrid working, and flexibility to work abroad for up to 30 days.
- Comprehensive Benefits: Private health and dental insurance, company pension scheme, and structured training programs.
- Dynamic Culture: A fun, happiness-driven environment with regular team-building activities and a beautiful Central London office.
Senior Account Manager in Birmingham employer: Soar With Us
Contact Detail:
Soar With Us Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager in Birmingham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current or former employees at Hambi Media. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether it’s through interviews or casual meet-ups, bring examples of your past work. Highlight your experience in managing accounts and leading teams, especially in performance creative and UGC.
✨Tip Number 3
Be proactive! If you see a role at Hambi Media that excites you, don’t wait for the perfect moment. Apply through our website and follow up with a message expressing your enthusiasm. It shows initiative and can set you apart from other candidates.
✨Tip Number 4
Prepare for the conversation! Research Hambi Media’s recent projects and clients. Be ready to discuss how your experience aligns with their needs, especially in terms of client leadership and delivery ownership. Confidence is key, so practice makes perfect!
We think you need these skills to ace Senior Account Manager in Birmingham
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your 4+ years of agency account management experience. We want to see how you've led teams and managed high-value accounts, so don’t hold back on those details!
Tailor Your Application: Customise your application to reflect the job description. Use keywords like 'client leadership' and 'delivery ownership' to show us you understand what we’re looking for. It’ll make your application stand out!
Be Authentic: Let your personality shine through! We’re not just looking for skills; we want to know who you are as a manager and a team player. Share your passion for quality and consistency in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at Soar With Us
✨Know Your Clients Inside Out
Before the interview, research Hambi Media's key clients and their performance creative strategies. Be ready to discuss how you can enhance these relationships and drive growth for them. Showing that you understand their needs will set you apart.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully managed teams and mentored Account Managers in the past. Highlight your ability to raise standards and improve delivery processes. This role is all about leadership, so make sure you showcase your experience.
✨Be Ready for Strategic Conversations
Brush up on your knowledge of performance creative, UGC, and launch cycles. Be prepared to discuss how you would lead strategic client conversations and identify upsell opportunities. This shows you're not just a manager but a strategic partner.
✨Showcase Your Accountability
Think of specific instances where you've taken ownership of outcomes in your previous roles. Discuss how you ensure quality and consistency across accounts. This will demonstrate that you align with Hambi Media's standards-driven approach.
