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- Tasks: Manage client relationships and oversee performance creative projects for e-commerce brands.
- Company: Join Hambi Media, the UK's leading performance creative agency for D2C brands.
- Benefits: Enjoy competitive salary, 27 days holiday, flexible working, and growth opportunities.
- Why this job: Be at the forefront of creative launches and make a real impact in a fast-paced environment.
- Qualifications: 2+ years in account management or project coordination, with strong communication skills.
- Other info: Opportunity to quickly progress into leadership roles within a dynamic team.
The predicted salary is between 35000 - 45000 £ per year.
Hambi Media is the UK's leading performance creative agency for D2C and e-commerce brands. With in-house strategy, production, UGC and design teams, we produce creative that drives growth. We have delivered over £100M worth of performance creative across Meta and TikTok for brands like Heights, Surreal, 47 Skin, Mindful Chef and Nutrition Geeks. Our Account Managers sit at the heart of delivery - owning communication, keeping momentum high, and ensuring launches land cleanly and on time.
We are looking for an Influencer & Client Relations Manager who is sharp, organised, and eager to learn - someone who thrives in fast-moving environments and enjoys being close to launches, creative and clients. You will manage up to 5 accounts, acting as the day-to-day client lead across performance creative and UGC. You will work closely with Strategists, Media Buyers, Creatives and UGC teams to keep projects moving and clients confident.
This role is ideal for someone who wants to grow into a Senior Account Manager - learning how high-performing pods operate while owning their responsibilities with maturity and intent.
Responsibilities:- Own day-to-day client communication across assigned accounts
- Lead client calls, updates, and launch check-ins with confidence
- Translate client goals into clear briefs, timelines, and action plans
- Coordinate internal teams (strategy, creative, production, UGC, media)
- Manage UGC workflows: briefs, timelines, creator coordination, delivery
- Keep projects on track across fast-paced launch cycles
- Provide clear performance context and campaign updates to clients
- Flag risks early and proactively propose solutions
- Act as a quality-control checkpoint before assets go live
- Champion client satisfaction, retention, and long-term trust
- 2+ years experience in account management, client services or project coordination (agency preferred)
- Exposure to UGC, social-first creative or performance marketing
- Strong communication skills - clear, calm, and confident with clients
- Organised, process-driven, and comfortable juggling multiple accounts
- Curiosity and eagerness to learn how performance creative drives growth
- Familiarity with Meta & TikTok ecosystems (conceptually, not buying)
- A proactive mindset - you don’t wait to be told
- Ownership-led - you take responsibility for outcomes
- Launch-minded - you enjoy pace, pressure and delivery moments
- Client-first - you build trust through clarity and follow-through
- Process-oriented - systems over chaos
- Coachable and ambitious - you want to grow into leadership
- Our incredible client base. We work with a wide range of companies, spanning multiple niches and continents.
- You will be part of a world-class team, made up of high-performing, motivated individuals.
- You will learn how brands succeed and grow revenue via Facebook, Instagram and TikTok.
- 26 Days Paid Holiday (Extra holiday to have your birthday off).
- Ability to quickly progress into leadership roles in a fast-growing agency.
- Company pension scheme.
- Structured training and development.
- Lots of team building activities.
- Regular salary reviews and bonus incentives.
- Flexible working (ability to work abroad for 30 days at a time).
- Hybrid working (we have a beautiful office in Oval, Central London).
Influencer & Client Relations Manager in Birmingham employer: Soar With Us
Contact Detail:
Soar With Us Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Influencer & Client Relations Manager in Birmingham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to slide into DMs. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Show off your personality! When you get the chance for an interview or a casual chat, let your enthusiasm shine through. Be genuine and share your passion for influencer marketing and client relations – it’ll make you memorable!
✨Tip Number 3
Do your homework! Research Hambi Media and its clients before any meeting. Knowing their work and how you can contribute will impress them and show you’re serious about the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen on joining our awesome team at Hambi Media.
We think you need these skills to ace Influencer & Client Relations Manager in Birmingham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you're genuinely excited about working in influencer and client relations, so share why this position speaks to you.
Tailor Your Experience: Make sure to highlight your relevant experience in account management or project coordination. We love seeing how your background aligns with our needs, so don’t be shy about showcasing your skills in UGC and performance marketing!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your communication is organised and easy to follow. This will reflect your ability to manage client communications effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive – a quality we value!
How to prepare for a job interview at Soar With Us
✨Know Your Stuff
Before the interview, dive deep into Hambi Media's work and their approach to performance creative. Familiarise yourself with their key clients and campaigns, especially on platforms like Meta and TikTok. This will not only show your genuine interest but also help you speak confidently about how you can contribute.
✨Showcase Your Communication Skills
As an Influencer & Client Relations Manager, strong communication is key. Prepare examples from your past experiences where you effectively managed client relationships or led successful projects. Be ready to demonstrate how you keep clients informed and engaged throughout the process.
✨Be Organised and Process-Driven
Since you'll be juggling multiple accounts, highlight your organisational skills during the interview. Discuss specific tools or methods you use to manage timelines and workflows. This will reassure them that you can handle the fast-paced environment they thrive in.
✨Embrace a Growth Mindset
Hambi Media values ambition and a desire to learn. Share your career aspirations and how you see yourself growing into a Senior Account Manager role. Discuss any relevant training or development you've pursued, showing that you're proactive about your professional growth.
