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- Tasks: Manage client accounts, lead communications, and ensure successful project launches.
- Company: Join Hambi Media, the UK's top performance creative agency for e-commerce brands.
- Benefits: Enjoy 26 days holiday, flexible working, and opportunities for rapid career growth.
- Why this job: Be at the forefront of creative projects that drive real growth for exciting brands.
- Qualifications: 2+ years in account management or project coordination, with strong communication skills.
- Other info: Work in a dynamic environment with a world-class team and regular salary reviews.
The predicted salary is between 35000 - 45000 £ per year.
Hambi Media is the UK's leading performance creative agency for D2C and e-commerce brands. With in-house strategy, production, UGC and design teams, we produce creative that drives growth.
We've delivered over £100M worth of performance creative across Meta and TikTok for brands like Heights, Surreal, 47 Skin, Mindful Chef and Nutrition Geeks. Our Account Managers sit at the heart of delivery - owning communication, keeping momentum high, and ensuring launches land cleanly and on time.
We're looking for an Account Manager who is sharp, organised, and eager to learn - someone who thrives in fast-moving environments and enjoys being close to launches, creative and clients. You'll manage up to 5 accounts, acting as the day-to-day client lead across performance creative and UGC. You'll work closely with Strategists, Media Buyers, Creatives and UGC teams to keep projects moving and clients confident.
This role is ideal for someone who wants to grow into a Senior Account Manager - learning how high-performing pods operate while owning their responsibilities with maturity and intent.
RequirementsWhat you'll be responsible for:
- Own day-to-day client communication across assigned accounts
- Lead client calls, updates, and launch check-ins with confidence
- Translate client goals into clear briefs, timelines, and action plans
- Coordinate internal teams (strategy, creative, production, UGC, media)
- Manage UGC workflows: briefs, timelines, creator coordination, delivery
- Keep projects on track across fast-paced launch cycles
- Provide clear performance context and campaign updates to clients
- Flag risks early and proactively propose solutions
- Act as a quality-control checkpoint before assets go live
- Champion client satisfaction, retention, and long-term trust
What you bring:
- 2+ years' experience in account management, client services or project coordination (agency preferred)
- Exposure to UGC, social-first creative or performance marketing
- Strong communication skills - clear, calm, and confident with clients
- Organised, process-driven, and comfortable juggling multiple accounts
- Curiosity and eagerness to learn how performance creative drives growth
- Familiarity with Meta & TikTok ecosystems (conceptually, not buying)
- A proactive mindset - you don't wait to be told
Who you are:
- Ownership-led - you take responsibility for outcomes
- Launch-minded - you enjoy pace, pressure and delivery moments
- Client-first - you build trust through clarity and follow-through
- Process-oriented - systems over chaos
- Coachable and ambitious - you want to grow into leadership
Our incredible client base. We work with a wide range of companies, spanning multiple niches and continents. You will be part of a world-class team, made up of high-performing, motivated individuals. You will learn how brands succeed and grow revenue via Facebook, Instagram and Tiktok.
- 26 Days Paid Holiday (Extra holiday to have your birthday off)
- Ability to quickly progress into leadership roles in a fast-growing agency
- Company pension scheme
- Structured training and development
- Lots of team building activities
- Regular salary reviews and bonus incentives
- Flexible working (ability to work abroad for 30 days at a time)
- Hybrid working (we have a beautiful office in Oval, Central London)
Account Manager employer: Soar With Us
Contact Detail:
Soar With Us Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Hambi Media or similar agencies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by practising common questions related to account management and performance creative. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for e-commerce and UGC in your conversations. Share examples of how you've driven growth in past roles or projects – it’ll demonstrate your fit for the Account Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in account management and any relevant projects you've worked on, especially in e-commerce or UGC. We want to see how you can bring value to our team!
Show Off Your Communication Skills: Since this role involves a lot of client interaction, it's crucial to demonstrate your strong communication skills. Use clear and confident language in your application to reflect how you'd communicate with clients. Remember, we love clarity and confidence!
Highlight Your Organisational Skills: As an Account Manager, you'll be juggling multiple accounts. Make sure to showcase your organisational abilities in your application. Share examples of how you've managed projects or coordinated teams effectively in the past. We appreciate a process-driven mindset!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're proactive – just like we like our candidates to be!
How to prepare for a job interview at Soar With Us
✨Know Your Stuff
Before the interview, dive deep into Hambi Media's work and their approach to performance creative. Familiarise yourself with their key clients and campaigns, especially on platforms like Meta and TikTok. This will not only show your genuine interest but also help you speak confidently about how you can contribute.
✨Showcase Your Organisational Skills
As an Account Manager, being organised is crucial. Prepare examples from your past experiences where you successfully managed multiple accounts or projects simultaneously. Highlight your process-driven mindset and how it led to successful outcomes, as this aligns perfectly with what they’re looking for.
✨Communicate Clearly and Confidently
During the interview, practice clear and calm communication. Be ready to discuss how you would lead client calls and updates. Use specific examples to demonstrate your strong communication skills and how you've built trust with clients in previous roles.
✨Emphasise Your Proactive Mindset
Hambi Media values a proactive approach, so be prepared to share instances where you took initiative to solve problems or improve processes. Discuss how you anticipate challenges and propose solutions before they escalate, showcasing your ownership-led attitude.
