E-commerce Senior Account Manager in Bristol

E-commerce Senior Account Manager in Bristol

Bristol Full-Time 40000 - 50000 € / year (est.) No home office possible
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At a Glance

  • Tasks: Lead high-growth DTC accounts and manage a team of Account Managers.
  • Company: Join one of the UK's fastest-growing performance agency groups.
  • Benefits: Enjoy 27 days holiday, private health insurance, and flexible remote work.
  • Other info: Collaborate with a world-class team and enjoy rapid career progression.
  • Why this job: Make an impact in the e-commerce world with top brands and innovative strategies.
  • Qualifications: 4+ years in agency account management and strong leadership skills.

The predicted salary is between 40000 - 50000 € per year.

Function: Performance Creative | Account Leadership | Pod Management

Reports to: Account Director

Location: Remote‑first (1 day per month in‑office – Hambi Media HQ, Oval, London)

Compensation: £40,000 – £50,000 + Bonus + Benefits + 27 Days Holiday

About the Soar Group

The Soar Group is one of the UK’s fastest‑growing performance agency groups, home to three specialist agencies:

  • Hambi Media: Performance creative agency for Meta, delivering High Production, UGC, and Static ads.
  • For You Advertising: The UK’s #1 independent TikTok agency, specialising in TikTok paid media, TikTok Shop, and creator‑led content at scale.
  • Soar With Us: Paid social and paid search, managing media buying and growth strategy across the group’s client portfolio.

Together, the group manages over £100M in ad spend, works with category‑leading D2C brands, and operates the UK’s largest Creative Strategy department with design, production, strategy, and UGC all under one roof.

What Sets Us Apart

  • Nominated for Meta’s Creative Diversity Award 2025, the only independent agency recognised.
  • Highest independent agency spend on Meta in 2025.
  • Official TikTok Agency Partner, Creative Partner, and one of the only TikTok Shop Partners across UK and US.
  • Two production studios (London and Manchester).
  • Creators of D2C Diaries, one of the UK’s leading eCommerce podcasts.

We are looking for someone deeply embedded in the DTC/ecommerce world. You understand:

  • Performance creative
  • Paid social growth
  • E‑commerce launch cycles
  • Creative testing velocity
  • Scaling consumer brands
  • Retention and revenue conversations
  • How fast‑moving founders operate

You’ve likely worked with e‑commerce brands before and know the pace, pressure, and expectations that come with scaling them. This role is for someone who can confidently lead high‑growth DTC accounts while managing and elevating a pod of Account Managers underneath them.

Client & Commercial Leadership:

  • Own senior relationships across larger, higher‑impact accounts
  • Lead strategic client conversations, performance reviews and planning
  • Guide clients through launches, pivots and scale moments
  • Spot upsell, retention and growth opportunities

Pod & People Management:

  • Line‑manage Account Managers within your pod
  • Coach AMs on communication, organisation and client ownership
  • Raise delivery standards across accounts and workflows
  • Support hiring, onboarding and development of AMs

Delivery & Quality Control:

  • Oversee UGC and creative workflows across the pod
  • Ensure launches are planned, resourced and executed cleanly
  • Act as escalation point for delivery or client risk
  • Maintain consistency across processes and client experience

What you bring:

  • 4+ years’ experience in agency account management
  • Proven experience managing or mentoring Account Managers
  • Strong understanding of performance creative, UGC and launch cycles
  • Confidence running senior client conversations independently
  • Commercial awareness — retention, margin, and growth matter to you
  • Calm authority — clients and teams trust your judgment

Who you are:

  • A true manager – you enjoy leading people, not just accounts
  • Standards‑driven – you care about quality and consistency
  • Accountable – you own outcomes across your pod
  • Structured and decisive – you bring order and clarity
  • A role model – AMs learn by watching how you operate

Client Portfolio: Work with a diverse range of D2C and e‑commerce brands, spanning multiple niches and continents.

Exceptional Team: Collaborate with a world‑class team of motivated and high‑performing individuals.

Career Growth: Enjoy opportunities for rapid career progression in a fast‑growing agency.

Work‑Life Balance: 27 days paid holiday (plus your birthday off), hybrid working, and flexibility to work abroad for up to 30 days.

Comprehensive Benefits: Private health and dental insurance, company pension scheme, and structured training programmes.

Remote working with 1 day a month in London Head Office.

E-commerce Senior Account Manager in Bristol employer: Soar-With-U

The Soar Group is an exceptional employer, offering a dynamic and supportive work environment for the E-commerce Senior Account Manager role. With a strong focus on employee growth, you will have the opportunity to lead high-impact accounts while mentoring a talented team, all within a remote-first culture that promotes work-life balance and flexibility. Enjoy comprehensive benefits, including 27 days of holiday and private health insurance, as you collaborate with industry leaders in a fast-growing agency recognised for its innovative approach to performance creative.

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Contact Detail:

Soar-With-U Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land E-commerce Senior Account Manager in Bristol

Tip Number 1

Network like a pro! Reach out to people in the e-commerce space, especially those who work at agencies or brands you admire. A friendly chat can lead to opportunities that aren’t even advertised yet.

Tip Number 2

Show off your skills! Create a portfolio that highlights your achievements in performance creative and account management. Use real examples of how you've driven growth for DTC brands to make a lasting impression.

Tip Number 3

Prepare for interviews by understanding the company’s clients and their needs. Research the latest trends in e-commerce and be ready to discuss how you can help them scale and succeed.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about joining our team!

We think you need these skills to ace E-commerce Senior Account Manager in Bristol

Account Management
Performance Creative
E-commerce Knowledge
Client Relationship Management
Strategic Planning
Team Leadership
Coaching and Mentoring

Some tips for your application 🫡

Tailor Your CV:Make sure your CV speaks directly to the role of E-commerce Senior Account Manager. Highlight your experience with DTC brands and performance creative, as this will show us you understand what we're looking for.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about e-commerce and how your skills align with our needs. Be genuine and let your personality come through!

Showcase Relevant Experience:When detailing your past roles, focus on your achievements in account management and client leadership. We want to see how you've successfully managed teams and driven growth for e-commerce brands.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're keen to join our team!

How to prepare for a job interview at Soar-With-U

Know Your E-commerce Stuff

Make sure you brush up on the latest trends in e-commerce and performance creative. Be ready to discuss your experience with DTC brands and how you've helped them scale. This shows you're not just familiar with the industry, but that you're genuinely passionate about it.

Showcase Your Leadership Skills

Since this role involves managing a pod of Account Managers, be prepared to share examples of how you've successfully led teams in the past. Talk about your coaching style and how you've elevated team performance. They want to see that you can inspire and guide others.

Prepare for Client Conversations

Think about some challenging client scenarios you've faced and how you navigated them. The interviewers will likely ask about your approach to senior client conversations, so have a few stories ready that highlight your commercial awareness and ability to build strong relationships.

Demonstrate Your Organisational Skills

This role requires a structured approach to managing multiple accounts and workflows. Be ready to discuss how you prioritise tasks and ensure quality control across projects. Showing that you can maintain order in a fast-paced environment will set you apart.