Account Manager (Ecommerce) in Bristol
Account Manager (Ecommerce)

Account Manager (Ecommerce) in Bristol

Bristol Full-Time 42000 - 50000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage client accounts and deliver high-performing creative campaigns in a fast-paced environment.
  • Company: Join one of the UK's fastest-growing performance agency groups with a dynamic culture.
  • Benefits: Enjoy 27 days holiday, private health insurance, and flexible working options.
  • Other info: Collaborate with a world-class team and enjoy rapid career progression.
  • Why this job: Grow your career in account management while working with top D2C brands.
  • Qualifications: 2+ years in account management with strong communication and commercial awareness.

The predicted salary is between 42000 - 50000 £ per year.

About the Soar Group

The Soar Group is one of the UK’s fastest-growing performance agency groups, home to three specialist agencies. Together, the group manages over £100M in ad spend, works with category-leading D2C brands, and operates the UK’s largest Creative Strategy department with design, production, strategy, and UGC all under one roof.

What Sets Us Apart

  • Nominated for Meta’s Creative Diversity Award 2025, the only independent agency recognised.
  • Highest independent agency spend on Meta in 2025.
  • Official TikTok Agency Partner, Creative Partner, and one of the only TikTok Shop Partners across UK and US.
  • Two production studios (London and Manchester).
  • Creators of D2C Diaries, one of the UK’s leading eCommerce podcasts.

About the role:

We’re looking for an Account Manager who is commercially sharp, strategically minded, and builds strong, trusted relationships with clients and stakeholders. You’ll manage up to 5 accounts, acting as the day-to-day client lead across performance creative. You’ll work closely with Strategists, Media Buyers, Creatives and UGC teams to deliver high-performing creative campaigns and keep clients confident at every stage.

What You’ll Be Responsible For

  • Own day-to-day client communication across assigned accounts.
  • Lead client calls, updates, and check-ins with confidence and commercial context.
  • Translate client goals into clear briefs, timelines, and action plans - with an eye on feasibility and margin.
  • Act as the alignment point between client expectations and campaign delivery.
  • Coordinate internal teams (strategy, creative, production, UGC) - driving accountability, not just chasing progress.
  • Manage quality control across all deliverables.
  • Provide clients with a clear, confident narrative around performance and commercials.
  • Sign off on strategy before it reaches the client, ensuring commercial and delivery feasibility is validated.
  • Flag risks early with a recommended course of action or solution.
  • Protect account health - balancing client satisfaction, retention, and agency profitability.

What You Bring

  • 2+ years' experience in account management, client services or project coordination (agency preferred).
  • Exposure to UGC, social-first creative or performance marketing.
  • Strong communication skills — clear, calm, and confident with clients and internally.
  • Commercial awareness — you understand that great outcomes need to be profitable ones.
  • Organised and process-driven, comfortable managing multiple accounts without losing grip on the details.
  • Curiosity and eagerness to learn how performance creative drives growth.
  • Familiarity with Meta & TikTok ecosystems (conceptually, not buying).
  • A proactive, decision-led mindset — you move with intent, not just instruction.

Who You Are

  • Outcome-led - you focus on results and see delivery through with purpose.
  • Commercially aware - you understand the agency dynamic as well as the client’s needs.
  • Alignment-driven - you bring teams and priorities together to keep things moving.
  • Launch-minded - you’re comfortable with pace, pressure, and key delivery moments.
  • Client-first - you build trust through clarity, honesty and follow-through.
  • Process-oriented - you create structure and keep things running smoothly.
  • Coachable and ambitious - you’re keen to grow into a role where you make decisions, not just support them.

Client Portfolio: Work with a diverse range of D2C and e-commerce brands, spanning multiple niches and continents.

Exceptional Team: Collaborate with a world-class team of motivated and high-performing individuals.

Career Growth: Enjoy opportunities for rapid career progression in a fast-growing agency.

Work-Life Balance: 27 days paid holiday (plus your birthday off), hybrid working, and flexibility to work abroad for up to 30 days.

Comprehensive Benefits: Private health and dental insurance, company pension scheme, and structured training programs.

Dynamic Culture: A fun, happiness-driven environment with regular team-building activities and a beautiful Central London office.

Account Manager (Ecommerce) in Bristol employer: Soar-With-U

The Soar Group is an exceptional employer, offering a vibrant and dynamic work culture that prioritises employee happiness and growth. With opportunities for rapid career progression, comprehensive benefits including private health insurance and generous holiday allowances, and a collaborative environment in the heart of Camden, employees are empowered to thrive while working with leading D2C brands in the fast-paced e-commerce sector.
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Contact Detail:

Soar-With-U Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Manager (Ecommerce) in Bristol

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out and show that you're genuinely interested in being part of the team.

✨Tip Number 3

Practice your pitch! Be ready to explain why you’re the perfect fit for the Account Manager role. Highlight your experience with UGC and performance marketing, and don’t forget to showcase your communication skills.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our awesome team at The Soar Group. Let’s soar together!

We think you need these skills to ace Account Manager (Ecommerce) in Bristol

Account Management
Client Communication
Project Coordination
Performance Marketing
UGC (User-Generated Content)
Social-First Creative
Commercial Awareness
Organisational Skills
Process-Driven
Team Collaboration
Problem-Solving
Meta Ecosystem Familiarity
TikTok Ecosystem Familiarity
Proactive Mindset
Outcome-Focused

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in account management and any exposure to UGC or performance marketing. We want to see how you fit into our fast-paced environment!

Showcase Your Communication Skills: Since strong communication is key for this role, use your application to demonstrate your clear and confident writing style. Whether it’s your cover letter or CV, let us see how you can convey ideas effectively.

Highlight Your Commercial Awareness: We’re looking for someone who understands the balance between client satisfaction and agency profitability. Use examples from your past experiences to show how you’ve navigated this dynamic successfully.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Soar-With-U

✨Know Your Stuff

Before the interview, dive deep into The Soar Group and its agencies. Familiarise yourself with their work in performance creative, UGC, and how they manage ad spend. This knowledge will help you speak confidently about how your experience aligns with their needs.

✨Showcase Your Communication Skills

As an Account Manager, strong communication is key. Prepare examples of how you've effectively managed client relationships and led projects. Be ready to demonstrate your ability to translate client goals into actionable plans during the interview.

✨Be Commercially Savvy

Understand the balance between client satisfaction and agency profitability. Think of examples where you've successfully navigated this dynamic. Highlight your commercial awareness and how it can contribute to driving outcomes for clients at The Soar Group.

✨Emphasise Your Organisational Skills

With multiple accounts to manage, organisation is crucial. Share specific strategies or tools you use to keep track of details and deadlines. This will show that you're process-driven and capable of handling the fast-paced environment they thrive in.

Account Manager (Ecommerce) in Bristol
Soar-With-U
Location: Bristol

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