At a Glance
- Tasks: Lead the Quality function and ensure compliance with industry standards.
- Company: Join Soapworks, a pioneer in sustainable personal care products.
- Benefits: Enjoy 33 days holiday, competitive pay, and health support.
- Other info: Dynamic role with opportunities for career growth and leadership.
- Why this job: Make a real impact on product quality and sustainability.
- Qualifications: Degree in science or extensive experience in quality systems required.
The predicted salary is between 45000 - 50000 £ per year.
- Base Pay Range
- £45,000 - £50,000 per annum + 33 days holiday, rising with service
- Position
- Quality Manager, Glasgow – Hybrid (full‑time, permanent)
- Company Overview
At Soapworks, we do more than make soap – we craft a wide range of personal care products, including hair and body cleansers and aromatic oils.
We produce high‑quality, sustainable soap products for leading global brands.
About Soapworks
Founded in 1988 by The Body Shop entrepreneur Dame Anita Roddick, Soapworks has thrived for 35 years, supplying 50 of the world’s top brands.
In 2018 we joined the Daabon Group, a global leader in sustainable and organic ingredients.
We are committed to sustainability, holding Eco Vadis Gold Award for Sustainability and working toward net‑zero carbon emissions by 2040.
Role Overview
You’ll lead the Quality function to support our business goals, maintain the highest standards across our management systems, and manage a quality team.
Key Responsibilities
- Lead and drive compliance with ISO and all certified standards.
- Own and manage the QMS, processes, and documentation to meet ISO22716 Cosmetic GMP, BRC Consumer Products, RSPO Supply Chain, and Cosmos Organic requirements.
- Manage and develop the Quality Team and oversee daily operations.
- Chair monthly and annual Quality Meetings, ensuring performance reviews against Quality Manual 5.6.2.
- Set annual Quality objectives and deliver them on time.
- Define, monitor, and report on Quality KPIs.
- Coordinate and support external and internal audits, including traceability and recall exercises.
- Safeguard product quality—ensuring in‑process and finished goods meet customer standards.
- Investigate complaints, non‑conformances, and deviations; drive root cause analysis and implement CAPAs.
About You
- Degree in a scientific discipline or extensive manufacturing experience focused on quality systems.
- Proven track record in Quality systems and GMP compliance, including ISO22716 Cosmetic GMP, BRC Consumer Products, RSPO Supply Chain, and Cosmos/Soil Association Organic.
- Experienced leader with a history of managing and developing high‑performing teams.
- Proficient in Office 365 and ERP systems.
- Clear, confident communicator—skilled in cross‑functional collaboration and customer engagement.
- Strong presence within senior management, capable of delivering impactful results and updates at board level.
- What’s on Offer
- 4‑weekly pay cycle
- 33 days holiday inclusive of bank holidays, rising with service
- Pension
- Death in Service benefit of 3× basic salary
- Income Protection Benefit after 1 year in role
- Access to Help@Hand providing EAP, GP & Physio services, health, family, money & work support, and discounts with various retailers.
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Quality Manager in Glasgow employer: Soapworks Ltd
At Soapworks, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions sustainability and innovation in personal care products. Our Glasgow location provides a hybrid working model, allowing for flexibility while enjoying generous benefits such as 33 days of holiday, a robust pension scheme, and comprehensive employee support services. We are dedicated to fostering employee growth through leadership opportunities and a commitment to maintaining the highest quality standards, making us an ideal place for those seeking meaningful and rewarding careers.
