Launch Manager (post M&A)

About Dwelly: Dwelly is a UK-based, AI-enabled lettings and property management platform, growing through a roll-up strategy acquiring estate agencies. The company leverages two arms: i) acquiring existing letting agencies, effectively buying its highly sticky, recurring revenue-type landlords portfolios, and then ii) building technology to automate tenant management, payments, and post-rental property maintenance. The company integrates AI services to automate all business processes within brick-and-mortar real estate agencies, integrating them into a tech-enabled digital letting platform in two months to improve user experiences and increase efficiency.

We’re a fast-growing, product-focused company, backed by top-tier investors and led by a team with deep experience in real estate, technology, and operations.

Position Summary: We are seeking a highly organised and results-oriented Launch Manager (Post-M&A) to drive seamless client and operational integrations across multiple locations in the UK. The Launch function translates each acquisition into revenue growth - this role involves orchestrating the full launch cycle, from client onboarding and data migration to office and lease consolidations, with a focus on operational excellence and human-centered employee transitions. The ideal candidate will thrive in a fast-paced environment, be analytically minded, and demonstrate familiarity with British business culture.

Key Responsibilities:

• Launch Execution & Client Migration Management: Manage multiple integration projects simultaneously, ensuring smooth onboarding and migration of clients to the Dwelly platform. Lead the data transfer, process migration, and onboarding communications for new clients. Actively resolve operational roadblocks and ensure that all integration steps are completed efficiently. Own post-launch issue resolution, including managing the risk register.
• Operational & Administrative Oversight: Coordinate and execute operational tasks such as accounting consolidation, office and car lease terminations, and other administrative activities. Ensure all operational facets are thoroughly addressed, setting up each launch for long-term success. Monitor KPIs and health metrics of acquired businesses, proactively identifying potential issues.
• Talent & Team Transition Management: Act as a liaison with stakeholders to support a smooth transition while preserving morale and engagement. Help local teams build confidence in new systems and processes.
• Travel & Onsite Engagement: Travel extensively across the UK, typically spending 2-3 months at a time in various locations to ensure hands-on support for integration processes. Adapt to diverse regional teams, fostering a collaborative environment.

Qualifications & Preferred Background:

• Experience: Strong operational, integration/launch experience, or following a top-tier career in strategy consulting.
• Skills: Highly organized, analytical, and detail-oriented. Outstanding communication skills are essential.
• Cultural Fit: An appreciation of British culture, with an ability to work with traditional teams and achieve results quickly.
• Travel Flexibility: Readiness to work extensively on-site across the UK.
• Experience in operational businesses and client-facing roles, with a demonstrated ability to multitask.
• Strong numerical and analytical skills, with a “get things done” attitude.
• Startup mentality: resilience, adaptability, and ability to thrive in a fast-paced environment.
• Strong problem-solving skills – ability to approach challenges logically and propose practical solutions.

Compensation & Benefits: Competitive salary with the potential for equity options based on performance.

What is it like being a Dwell-er? We offer solving one of the world’s most complex problems in the largest consumer industry (residential rentals), to improve the experience for over 30% of households in the UK. This is about disrupting the largest, most antiquated industry in the world, with one of the strongest operational and technical teams in the UK and the EU.