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- Tasks: Lead daily salon operations and ensure an exceptional client experience.
- Company: Award-winning nail salon chain featured in Vogue and Harper's Bazaar.
- Benefits: Competitive salary, performance bonuses, and opportunities for growth.
- Why this job: Join a dynamic team and make a real impact in the beauty industry.
- Qualifications: 2+ years of management experience in beauty or luxury services.
- Other info: Fast-paced environment with a focus on team support and client engagement.
The predicted salary is between 36000 - 60000 £ per year.
So.Shell, an award-winning nail salon chain (featured in Vogue, recognized by Harper's Bazaar), is seeking a hands-on Salon Manager to lead one of our 6 London locations.
About Us: We specialize in premium Ukrainian manicure techniques, serving a discerning clientele of over 21,000 clients across Chelsea, Covent Garden, Soho, Battersea Power Station, Wimbledon, and Westfield White City.
What You'll Do:
- Oversee daily salon operations and ensure exceptional client experience
- Work front desk shifts as salon administrator (greeting clients, managing bookings, handling payments)
- Monitor and control salon expenses, manage budgets, and optimize profitability
- Manage and motivate a team of nail technicians and reception staff
- Monitor appointment schedules, optimize booking flow, and maximize capacity
- Track inventory levels, minimize waste, and manage supplier orders efficiently
- Drive local marketing initiatives and build community partnerships
- Maintain high service standards and quality control
- Handle client feedback, resolve issues, and ensure customer satisfaction
- Track KPIs including revenue, retention rates, team performance, and cost management
- Recruit, train, and develop team members
What We're Looking For:
- 2+ years of management experience in beauty, wellness, or luxury service industry
- Willingness to be hands-on and work regular administrative shifts at the front desk
- Strong financial acumen with experience in budget management and cost control
- Proven ability to lead, motivate, and develop high-performing teams
- Excellent organizational and multitasking skills
- Proficiency with booking systems and CRM platforms (Zenoti experience is a plus)
- Experience managing P&L and driving profitability
- Exceptional communication and interpersonal skills
- Detail-oriented with strong analytical skills
- Passion for the beauty industry and commitment to premium standards
- Russian/Ukrainian language skills are a plus but not required
What We Offer:
- Competitive salary + performance bonuses
- Opportunity to grow with an expanding brand
- Supportive, professional work environment
- Training and professional development
Ideal Candidate: You’re a leader who isn’t afraid to roll up your sleeves. You thrive in a fast-paced environment and understand that great management means being present on the floor, supporting your team, directly engaging with clients, and keeping a close eye on the numbers to ensure the salon's success.
Координатор салона in London employer: So.Shell London
Contact Detail:
So.Shell London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Координатор салона in London
✨Tip Number 1
Get to know the salon inside out! Spend some time in the salon before your interview, observing how things run. This will help you understand the vibe and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the salon culture and what the management really values.
✨Tip Number 3
Show off your leadership skills during the interview. Share specific examples of how you've motivated teams or improved client experiences in your previous roles. We love to see passion for the beauty industry!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm and keeps you fresh in their minds.
We think you need these skills to ace Координатор салона in London
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the beauty industry! Share why you love working in salons and how you can contribute to our premium standards. A little personality goes a long way!
Tailor Your CV: Make sure your CV highlights relevant experience, especially in management roles within beauty or luxury services. We want to see how your skills align with what we’re looking for, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Salon Manager role. Be specific about your achievements and how they relate to our needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at So.Shell London
✨Know Your Salon Inside Out
Before the interview, make sure you research So.Shell thoroughly. Understand their unique selling points, especially their premium Ukrainian manicure techniques. Being able to discuss their services and how you can enhance the client experience will show your genuine interest and readiness for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about specific situations where you motivated staff or resolved conflicts. This will demonstrate your ability to lead and develop high-performing teams, which is crucial for the Salon Manager position.
✨Be Financially Savvy
Brush up on your financial management skills. Be ready to discuss your experience with budget management and cost control. You might be asked how you would optimise profitability, so having a few strategies in mind will help you stand out as a candidate who understands the business side of salon management.
✨Engage with Client-Centric Scenarios
Think about how you would handle client feedback and resolve issues. Prepare to discuss real-life scenarios where you ensured customer satisfaction. This will highlight your exceptional communication skills and your commitment to maintaining high service standards, which are key for this role.
