Portfolio Delivery Lead - (Maternity Cover FTC)

Our priority is to match the right person to the right role, and we never want salary to be a barrier to applying. Regardless of your current pay, we’ll ask about your salary expectations during the application process, and our Talent Team will have an open, honest conversation during the talent call to understand your skills and explore our salary options. If you have questions around salary, please feel free to ask us!

Location: Chiswick, London - Hybrid 2 days per week

Sponsorship: We are unable to offer sponsorship for this role

The Role

Reporting to our People Director, we are looking for a PMO Lead on a maternity cover to lead the strategic delivery, governance, and coordination of the business’s performance driving initiatives, projects, and programmes of work, ensuring alignment with organisational goals and long-term value. This role goes beyond traditional project execution to act as a strategic enabler, aligning the PMO with business priorities, driving cross-functional planning and delivery, and embedding agile governance frameworks. It plays a critical role in improving portfolio visibility, enhancing KPI tracking and reporting, and fostering a culture of accountability and change readiness across the organisation.

Why So Energy?

So Energy was created in 2015 because we knew energy suppliers could be better. Since then, we’ve grown rapidly but sustainably, with 300,000 customers and over 450 Energists (what we call our people). We’re on the road to a net-zero future, and thanks to our partnership with ESB, we’re well on the way. We’re customer-centric, tech-led, and passionate about sustainability. We’re driven to do our best for our customers, for each other, and for our planet. That’s why we’ve built a workplace culture that’s supportive, empowering, inclusive, and full of opportunities to grow and make an impact. At So Energy, we take pride in our values-driven culture. We live and breathe by our six core values that guide everything we do:

• Clear
• Honest
• Ambitious
• Inquisitive
• Caring
• Sustainable

What you’ll be getting up to in this role:

• Strategic Portfolio Delivery & Planning

• Lead the development and execution of a strategic portfolio planning framework, ensuring initiatives are prioritised against business objectives, value, and delivery capacity.
• Establish and maintain a rolling planning and delivery cadence that enables continuous alignment, agile decision-making, and cross-functional visibility; a centralised view that enables the right focus and decisions.
• Design, implement, and oversee governance structures and portfolio tracking tools to drive transparency, accountability, and proactive risk management.
• Partner closely with Technology, Commercial, and Operations teams to provide a unified view of delivery performance and business impact.

• Mentor and develop a high-performing PMO team with a focus on capability growth and accountability.
• Define and embed best practices for project delivery, risk management, and project assurance. Promote a culture of continuous learning through lessons learned, shared practices, and feedback loops.
• Oversee project delivery quality across the portfolio, ensuring consistency in standards, documentation, and governance.
• Coach and support Project Managers and Associates to build capability, remove blockers, and drive continuous improvement in delivery practices.
• Facilitate structured reviews and retrospectives to ensure learnings are captured and applied to future initiatives.
• Ensure stakeholders are positively engaged on existing PMO delivery/performance plus any future evolutions such that we meet the business where they are and get right buy-in for shared success.
• Drive a principle-based, team-led approach that encourages ownership within stakeholder teams and enables leaner admin/management from PMO.

• Act as the key interface between delivery and customer operations teams with regards to initiative delivery of significant change work, such that there is alignment, effective collaboration and better overall results.
• Design operational blueprint to bring to life the business way of working and governance structures to provide greater visibility, delivery and change adoption.
• Note and apply learnings that could be applied in shaping with others how change is effectively managed at So Energy, taking ownership for the PMO delivery aspects of such.

• Lead the preparation and delivery of executive-level portfolio updates, ensuring clarity of progress, risks, and outcomes.
• Design enterprise-level forums and planning sessions to shape and support wider organisational priorities.
• Contribute to Business Review Meeting (BRM) sessions and lead weekly strategic, operational, and commercial review meetings to maintain alignment and pace.
• Maintain consistent reporting standards, ensuring outcomes, benefits, and KPIs are transparent and actionable.

You’re a great match if:

• Demonstrated expertise in portfolio and programme governance, strategic planning, and delivery oversight.
• Proven track record in leading complex, cross-functional programmes that drive organisational outcomes.
• Strong leadership, mentoring, and coaching skills, with experience managing teams of Project and Assistant Project Managers.
• Skilled at influencing senior stakeholders and collaborating effectively across diverse business functions.
• Proficient in portfolio management and collaboration tools, including ClickUp, Monday.com, Jira, Confluence, and MS Project.
• Hold formal project, programme, and change management certifications (e.g. APM, PRINCE2, Prosci).
• Experienced in coordinating change adoption initiatives and tracking benefits realisation.
• Adept at designing and implementing strategic processes for planning, performance tracking, and reporting.

Research shows that some underrepresented people are less likely to apply for a role unless they are 100% qualified. We believe your experience, skills, and passion will set you apart. We encourage you to apply and tell us about your journey, even if you don’t tick all the boxes.

Our Hiring Process:

• Talent Screen - 20 minutes Teams call
• Hiring Manager competency-based Interview
• Final stage interview and presentation

APPLICATIONS CLOSE ON 25th March 2026

What’s in it for you?

• Smart Working Charters
• Hybrid working – Each team has its own SPARK Working Charter. Ask your talent partner for more details.
• Growth & Development
• Personalised learning & development budgets to support your growth journey, L&D buddies to guide you along the way.
• Educational Sponsorships – like Code First Girls.
• Internal learning platform – with thousands of valuable resources.
• Pay & Reward
• Up to 10% performance bonus – based on company and personal performance.
• Annual Salary Reviews – to ensure we remain competitive in the market.
• Time Off That Matters
• Your birthday off – it only comes once a year, so enjoy it!
• 3 So Giving Days – spend time supporting a cause you care about.
• Enhanced family leave – supporting you through every life chapter.
• Health & Wellbeing
• Unmind – Access to personalised coaching or therapy to support your mental wellbeing.
• Physical Support – Free eye tests, flu vaccinations.
• Access to Perkbox – Additional wellbeing & savings benefits.
• Menopause Policy – To ensure all employees are being taken care of.
• Belonging & Recognition
• Affinity Groups – join one of our employee groups to foster meaningful connections.
• Bi-annual Value Awards – because your hard work deserves recognition.
• Monthly events – to find balance and bring our team together.
• Charitable Fundraising – to give back to our communities.

Diversity, Equity, Inclusion & Belonging

As a Disability Confident Committed employer, we encourage applications from everyone, and we will ensure fair and accessible recruitment for all. At So Energy, we’re committed to cultivating an environment that promotes diversity, equity, inclusion, and belonging. We are a global community, and we believe our unique qualities should be celebrated as they are critical to our innovation. It’s essential to us that you bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or otherwise. Inclusion isn’t just an initiative at So Energy. We strive to embed it throughout our entire culture.